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Subdomain Alert..

  1. DzyMsLizzy profile image90
    DzyMsLizzyposted 5 years ago

    Today, on the "My Account" page is an exclamation point dialogue box reading, "Claim Your Subdomain Now!"

    I am puzzled.  I went through this process just about a week ago, and it appeared to have worked perfectly.  I answered all the questions, and it finished with a statement of some kind indicating success.

    Now, I have this box showing, and when I click on it, it shows the first box in the process I already completed, rather than telling me that it was already done.


    What gives??  A glitch??

    1. Michael Willis profile image77
      Michael Willisposted 5 years ago in reply to this

      There is another thread about this where, I believe it was Maddie who said it was a glitch for those who already switched over.  So, you should be OK.

    2. Cardisa profile image90
      Cardisaposted 5 years ago in reply to this

      Check if it was succesful by looking at the URL in the browser. Does it have yourname.hubpages.com or is it hubpages.yourname.com?

      To be on the safe side click the button again and see what happens.

  2. DzyMsLizzy profile image90
    DzyMsLizzyposted 5 years ago

    Thanks, folks!  I appreciate the clarification.  (Michael, I did look through the threads to see if this had already been addressed, but as my time was limited, I did not go back past page 1 of older posts.)

    Cardisa, Thanks...  I checked, and it is myname/hubpages .. and tried the button thing as you suggested...it only asked for a single clarification, instead of the initial sign-up with 3 questions...  and then confirmed that I was already set up.

    So, indeed, a glitch..  Thanks...

    Off to fix dinner....  Y'all have a great evening, now! wink

    1. Michael Willis profile image77
      Michael Willisposted 5 years ago in reply to this

      Oh, I wasn't complaining about another thread. I just wanted to let you know that a HP person had stated in another thread that it was a glitch so you would know for sure.

      1. DzyMsLizzy profile image90
        DzyMsLizzyposted 5 years ago in reply to this

        NP; thanks for your info!
        Glitch still active--the box has now turned red !!
        yikes  wink

  3. Danette Watt profile image88
    Danette Wattposted 5 years ago

    yes I added my post to someone else's on a different forum about the same thing. He had been looking for the hub hopping button. I was afraid I had opened myself to some hacking or something so I'm glad to see it's just a glitch.

  4. wilderness profile image96
    wildernessposted 5 years ago

    Yes, it's just a glitch.  A new feature that really should only have been visible to those that haven't set up the subdomain yet, but got put out to  everyone instead.

    If you go through the procedure of security check and all it will tell you that you already have the subdomain.

  5. timorous profile image92
    timorousposted 5 years ago

    If you click on 'my profile' at the top of this page, look at the URL in the address bar in your browser.  If it says [your name].hubpages.com, you're already set up.  Ignore the glitch.

  6. LuisEGonzalez profile image82
    LuisEGonzalezposted 5 years ago

    It's a glitch that was identified by staff some hours ago. If you already have your subdomain, just ignore it. They should resolve this soon...cool

    1. noenhulk profile image57
      noenhulkposted 5 years ago in reply to this

      I was lost too. I still didn't have it done. My hubpages still shows no subdomain. I hope it can be fixed soon. I am still learning though I was a member years ago.