If you have had cold symptoms that don't seem to go away, maybe the symptoms are actually caused from allergies. My daughter has seasonal allergies and with them gets a runny nose, coughing, headache, and her eyes are red and itchy. Sometimes her eyes actually get glued shut from the draining. When that happens we use a damp washcloth to clean the area so she can open her eyes. To treat she has had allergy shots, and medications.