In my experience, flagging content for the attention of HP staff may only result in the issue being dealt with after several days.
Likewise, from what other people say, it appears that emails to HP staff (team@... ) at times only receive an answer after a couple of days.
I am concerned that there is no urgent alert system for situations of major abuse. I'm talking about matters such as a fake user profile being registered here in the name of a real person, and then being used in an abusive manner on the forums.
Recent observations and research lead me to suspect it is possible to add a Facebook link to an HP profile even when the person doing this is not the owner of the Facebook account being linked. If someone has suspicions in such a case, there is no way of sending an urgent message to staff about the matter.
I consider this to be a totally unacceptable and potentially dangerous state of affairs. I would be extremely unhappy to discover my identity and FB profile being abused in this way.
Well over an hour since I posted this message, and even longer since I flagged a serious situation of abuse.
No response here and the situation has not been resolved either.
IS THERE ANY CONSCIOUS LIFE FORM IN THE HP OFFICE AT THE MOMENT????????
I know the HP office is not staffed on weekends so that is part of the problem - but you're right, the help system on HP is under-developed and they badly need some proper support desk software, so people can rate their query, get a job number etc. and therefore feel some certainty that their problem will be dealt with.
I'm a member of a small forum run by a one-man-band, and he has such a system, so it can't be expensive.
It is certainly highly frustrating when flagging something just sends a message into the Abyss. There is no way of knowing whether it will be acted on.
Certainly, a hub I flagged nearly 2 years ago for copying a Wikipedia article is still in existence, and another I flagged a month or more ago, which illegally uses copyrighted images from National Geographic, has also not been removed.
It makes me wonder what the point is of flagging hubs, if this does not result in measures being taken.
The matter that moved me to open this thread is far more serious.
by lrohner 13 years ago
Warning: This is a bit of a rant. Please ignore if you're not in the mood for it.There's been a lot of scrambling and drastic knee-jerk reactions since the Panda update. Some have been well thought out and planned (like Nelle's move), and others are an understandably desperate attempt to get...
by x 13 years ago
Anyone else?
by Tony Lawrence 12 years ago
Where are we on this?I see Google has added a new way to verify authors: http://www.google.com/support/webmaster … er=1408986That would seem to make things easier, though we would have to go back and edit hubs unless HP would provide a way to do this automatically if we wanted to (and...
by Luis E Gonzalez 10 years ago
As some of you may have noticed ads show up on articles, the answer section and the forums. Great, the more ads the more that we can possibly earn. But I am still having a problem with the hubber (profile) score. Since any links that appear on a hub are no follow if the profile score is below 85,...
by Rob Welsh 12 years ago
How many more times are we expected to have to put up with Article Thieves who use HP solely as a place to easily Steal from and to enable those thieves to fill their own sites with our Original and Copyrighted articles/content/keywords that we published Here in good faith?How about HP getting more...
by Deepak Chaturvedi 11 years ago
Who will get the Accolades completing 1 year in HP?I have just completed but didn't get?
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