RESOLVED: Sorry, you cannot make changes to this hub while an editor

1. 85

   notnymposted 9 years ago

   I am receiving the message "Sorry, you cannot make changes to this hub while an editor is working on it" whilst trying to make some changes to a hub that is about 2 years old.
   
   It is a featured hub with 11,000 visits. I want to make sure that all the links are still relevant. I've been trying to edit it for days and get the same message.
   
   None of my other hubs are affected.

   report
   1. 90

      Millionaire Tipsposted 9 years agoin reply to this

      You are one of the lucky ones who has a personal editor who will look at some of your hubs and recommend changes.  Look for an email with the introductory email.  Simply wait for them to finish the edits.  If they started on Friday, it may take them until Tuesday to finish, since Monday is a holiday.  You can discuss the suggestions with the editor.

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   2. 49

      erorantesposted 9 years agoin reply to this

      To be popular,  you need to participate in everything that  hub pages allow yuo. The other hub with the editing problem. You need to go back and read hub pages expectations.  You probably forgot something on that article. Good luck fixing your hub.

      report
   3. 91

      Christy Kirwanposted 9 years agoin reply to this

      Hi notnym,
      
      As a few others have mentioned, you've been selected to have your Hubs reviewed by a professional editor and won't be able to edit while she/he is working (the HubTool is not built to accommodate two people editing at once and we want to make sure none of your Hub's content is accidentally lost). You'll have received 2 emails about the editing process to whatever email you used when you signed up for HubPages. Unfortunately, sometimes the emails get caught in your email's spam filter, so you may want to check your spam folder.

      report
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         notnymposted 9 years agoin reply to this

         Thanks. I've just checked my email and spam filter and definitely haven't been sent any notification of this.

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            Christy Kirwanposted 9 years agoin reply to this

            I just took a look at your account and it looks like your email was changed recently. If you still have access to your old email account, the notices should still be there. The second email will have a link where you can contact your editor directly if you wish to speak with him/her.

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               notnymposted 9 years agoin reply to this

               Yes that's where I looked. There is no email.

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               1. 91

                  Christy Kirwanposted 9 years agoin reply to this

                  Hm, sounds like we might have a bug on our hands in that case. I'll check with the Engineering Team to see what the problem might be.

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                     notnymposted 9 years agoin reply to this

                     I checked in the mynto n account just to be certain.

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                        Christy Kirwanposted 9 years agoin reply to this

                        Just heard back from the Engineering Team, and our interface confirms that both emails were sent. It's possible that your previous email had a much more aggressive spam filter, but you shouldn't have an issue getting our future emails now that you've updated it.

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                           notnymposted 9 years agoin reply to this

                           Thank you. What do I do now about this current issue? How do I gain access to edit the hub again?

                           report
                           1. 91

                              Christy Kirwanposted 9 years agoin reply to this

                              I'm checking in with the Editing Team to see where your Hubs are at. I believe they are almost done and you should have access again very soon. I'm just waiting on confirmation from them.

                              report
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                                 notnymposted 9 years agoin reply to this

                                 Thanks.

                                 report
                                 1. 91

                                    Christy Kirwanposted 9 years agoin reply to this

                                    Thanks for your patience. Your Hub should be unlocked now.

                                    report
2. 85

   notnymposted 9 years ago

   Oh, OK!
   
   So what did I do to make myself so popular?

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   1. 90

      Millionaire Tipsposted 9 years agoin reply to this

      They haven't told us their criteria.  They somehow find hubs that show promise and potential.  You can read more about it by reading the HubPro forum that is listed below in the related posts. 
      
      It may feel like some of these edits are critical, since their goal is to tell you how to make your hub better. Take a deep breath and think through whether it is helpful to your hub.  Don't take it personally as a criticism of your writing.  The key is to take it as constructive advice. You are not required to accept all of the edits.

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      1. 85

         notnymposted 9 years agoin reply to this

         OK, thanks.
         
         Will this help me increase revenue? Is that the overall idea?

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         1. 90

            Millionaire Tipsposted 9 years agoin reply to this

            The idea is to improve the quality of the site, so higher trafficked hubs are all of high quality.  Yes, the goal is that the traffic and therefore revenue will increase not just in the hubs that are edited, but throughout the site, since people and the search engines will like what they read, and will be willing to come back for more.

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3. 73

   relacheposted 9 years ago

   The editor who is working on your Hub is supposed to have contacted you.  If they have not, you should write to team@hubpages.com and 1) complain and 2) ask to be put in touch with that person.
   
   According to the below, you should have been notified TWICE before this started.
   
   Here is how the procedure is supposed to work, as listed in the FAQ.  If you find this is happening to you and the editors are not following the rules, report them to admin.
   
   

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   1. 85

      notnymposted 9 years agoin reply to this

      I've just checked and I can't see any email, so I've reported it.

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