User subdomain URL does not contain leading www.

1. 68

   torgussonposted 11 years ago

   I go to view my hubpage but I get a "this user doesn't exist" error message. Can you please fix this? My username is torgusson, I have 4 articles that should be showing up, along with my profile, spotlights, etc.

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   1. 87

      sallybeaposted 11 years agoin reply to this

      I can see all of your Hubs with no problem at all.

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   2. 69

      Matthew Meyerposted 11 years agoin reply to this

      I looked at your account and see that you have 4 published Hubs.
      You can find the URL for each here.
      http://hubpages.com/my/hubs/stats
      
      4 Hubs are also displaying on your profile (torgusson dot hubpages dot com) as well.

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      1. 68

         torgussonposted 11 years agoin reply to this

         Thanks for checking, I was looking at www.torgusson.hubpages.com instead of entering http://torgusson.hubpages.com
         Weird.

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      2. 88

         Marisa Wrightposted 11 years agoin reply to this

         He's right Matt - the version of the URL with "www" returns "user does not exist"!

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2. 68

   torgussonposted 11 years ago

   Can this get fixed? Most People will put www

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   1. 69

      Matthew Meyerposted 11 years agoin reply to this

      I just followed up with our engineering team and confirmed that www.subdomain.hubpages.com was never a functioning URL and should not be used.  These invalid addresses not resolving is by design.
      
      Here is where this was discussed 2 years ago.
      http://hubpages.com/forum/topic/83045

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      1. 88

         Marisa Wrightposted 11 years agoin reply to this

         I've always understood it was normal practice to cover this with a redirect.   Most website owners of my acquaintance follow Matt Cutts' advice:
         
         http://www.mattcutts.com/blog/seo-advic … alization/

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         1. 69

            Matthew Meyerposted 11 years agoin reply to this

            From the page you linked, notice that none of the examples show
            www.subdomain.domain.com
                www.example.com
                example.com/
                www.example.com/index.html
                example.com/home.asp
            
            www.hubpages.com does resolve
            Also note that if someone adds www to the beginning of a valid full Hub URL it does resolve (see the following example).
            
            www.matthewmeyer.hubpages.com/hub/The-f … ws-machine
            resolves to
            matthewmeyer.hubpages.com/hub/The-first-programs-to-install-on-a-Windows-machine

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3. 68

   torgussonposted 11 years ago

   Can this get fixed? Most People will put www

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   1. 75

      IzzyMposted 11 years agoin reply to this

      I might be wrong, but I think you want it fixed. Is that right?

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   2. 0

      calculus-geometryposted 11 years agoin reply to this

      Most people will not type the www in front of a url.  Every browser recognizes urls that are entered like this
      
      hubpages.com
      
      without the www and without the http:// part.  In fact, if you get most of your traffic from search, most of your visitors will never enter the url at all; they will simply click the link on the Google search results page.

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      1. 68

         torgussonposted 11 years agoin reply to this

         Sorry about the dupe posts, I didn't mean to submit the fix request so many times, lol. Thanks for the responses.

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4. 65

   psycheskinnerposted 11 years ago

   Having a redirect would not invalidate that design.  That is what most webdesigners do.

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5. 75

   IzzyMposted 11 years ago

   This is an old topic and has been discussed before on the forums. The 'www' has never worked since subs were introduced and it doesn't matter because hubs are designed to be found by searchers not those in the know.

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   1. 65

      psycheskinnerposted 11 years agoin reply to this

      It doesn't matter a lot.  But it could easily be fixed with a redirect.

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6. 46

   Writer Foxposted 11 years ago

   Matt Cutts at Google recommends doing a 301 redirect so that users don't end up on a subdomain page which says, "Sorry, that user doesn't exist."
   http://www.mattcutts.com/blog/seo-advic … alization/
   
   This has been Google's advice since 2006.

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7. 59

   paradigmsearchposted 11 years ago

   awesome.paradigmsearch.hubpages.com also does not work. That is a travesty.

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