What was the most inane explanation a customer service person gave you when you informed them
of poor, inept, and unprofessional service?
The best one for me was "Don't complain to me...you chose to shop here". This highly trained and professional service person was, according to their name tag, a department manager.
I like the Chinese airport announcements:
the plane is delayed due to ... plane delay
by Simone Haruko Smith4 years ago
What are your tips on providing great customer service and satisfaction? (Weekly Topic Inspiration)Like it or not, all of us both give and receive customer service. What is it that differentiates fantastic customer...
by Susan Zutautas4 years ago
Do you find that customer service has diminished drastically in the past ten years?
by JP Carlos3 years ago
Many sales professionals especially the old schools ones often tell me that the customers are always right. Because of this, many of them simply bow down to what the customers want even if the request is illogical...
by Simone Haruko Smith5 years ago
Whether we’re working for a larger company, running our own businesses, or even just interfacing with parents (as a teacher) or readers (as a Hubber), we all provide some sort of customer service to people. How can we...
by mayhmong4 years ago
The Best and Worst Customer Service experience you ever had!
by Unique Hiram5 years ago
What has been your worst customer service experience? In what industry?
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