Honesty, integrity and keeping communication lines open. Doing what's right for the customer.
Go out of your way to help your customers and don't just deliver a good product or service but also ensure a good and personal after-service. Remember, the customer is always right, so don't try to make any phony excuses. Value negative feedback as a way for improvement. Try to solve an issue immediately and give the customer feedback. One happy customer may recommend you to 100 friends but one unhappy customer may spread bad news about your business all over the internet and this could be the end of you.
by May PL7 years ago
Is the customer always right?
by sassychic8 years ago
come on I want to c what you guys think
by JP Carlos3 years ago
Many sales professionals especially the old schools ones often tell me that the customers are always right. Because of this, many of them simply bow down to what the customers want even if the request is illogical...
by Greensleeves Hubs5 years ago
How do you cope when you cannot prove your innocence, even when you know you have behaved correctly?Have you experienced a situation in which you cannot prove your innocence of improper behaviour (in this case family...
by SparklingJewel8 years ago
"It is one thing to hold fast to the pro-abortion position as a matter of a personal opinion, it is quite another to force someone else to compromise their moral integrity."To read the rest of the article go...
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