Why do some hotel guests over react to their bills?
This link is to an astonishing video of a hotel guest who was extremely angry about his bill. Is this becoming the norm?
http://www.msn.com/en-us/news/video/hot … vi-BBnB6Sj
I don't know whether to be aghast or offer an odd giggle. I saw that on the news, but only heard the news host offer a description. Hearing the clerk I can't image the thoughts she had when he stated what he was going to do. Is that arrogance?
I don't know how anyone could overreact. Weren't they aware at the time of signing the agreement? I dun'no . . . I have heard/read horror stories of hidden fees. (I pondered and looked about before answering here)
For instance early check-in fees, maid gratuity added, and Wi-Fi service even if not used. The water bottles set out may not be free. Use the phone to call the front desk for a wake-up call and there is phone usage fee. Here is a quote from an article on hidden fees:
"Simply moving an item in the mini-bar can result in a charge because everything in that refrigerator is on a sensor. If you see a charge for something you didn't consume, show the hotel clerk that it's still there and contest the charge."
I have not been to a hotel or motel in over ten years. I was always taken aback then how much it cost to sleep. I am afraid today to even ponder the cost. (A quick peek shows 2014 average = $137).
Image: http://www.hotel-online.com/News/PR2007 … ician.html
It sounds as if at least some of these people are taking other frustrations out on people who cannot over react in response, the offenders have found an easy target to "dump" on such as a clerk who needs her income. Also, the horribly selfish and temper tantrum on steroids adult could have been drunk, on drugs, or both.
Lastly, it's possible that some people have overextended themselves and even a small charge sends them over the edge of sanity. I think the guy in the video should be ordered to jail for one year for each thousand of dollars in damage that he caused. While he did not take a life, he VERY easily could have and a lengthy sentence will send the message that this type of "mess" is not tolerated!
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