Candice Choi, AP Personal Finance Writer, On Wednesday October 5, 2011, 3:22 pm EDT
NEW YORK (AP) -- Bank of America customers have had trouble signing into their accounts for six days. Yet the bank still offered no reason Wednesday for the site's slowness.
A message on its home page said most of the website was working normally, but customers may experience "occasional delays."
A spokeswoman for Bank of America Corp., Tara Burke, says the company doesn't disclose the causes for website problems and noted that online banking was now available. She declined to say how many customers may still be experiencing slowness signing in.
http://finance.yahoo.com/news/Bank-of-A … 0.html?x=0
if it weren't for the fact that there are many customers that have to use this bank I would be rejoicing in their dilemma..
I an understand her not giving any details of the problems or how many people are having trouble. It is really a good security measure, if they release to the public what the problem was I am sure that a hacker would use any information to access their system. It does sound crazy but I respect their silence on most of the matter. There are way too many hackers just waiting to get in.
Since I'm not a customer of said bank. I certainly hope they lose customers or customers get smart and find another place to put their money.
unfortunately they hold the mortgage of many who don't have any choice now
I believe this is the bank that plans on charging a user fee to replace all the money they will lose on ATM fees because of the new laws limiting how much they can charge. If they get a way with it then everyone will be paying fees like it at all the other banks.
by Joseph De Cross 7 years ago
Bank of America Corp., based in Charlotte, N.C., is the largest U.S. bank by deposits and has 29 million online customers. As of today tuesday is still having issues, the longest one in decades. What do you think is going on?
by Stacie L 7 years ago
Bank of America Corp. is scrapping its plan to charge a $5 monthly fee for debit card purchases after outraged customers threatened an exodus.The about-face comes as customers across the country petitioned the bank and mobilized to close their accounts in favor of credit unions and community banks....
by Apostle Jack 7 years ago
Don't Bank of America go to court in November for overdraft charges to many of their account holders? What is the story on that?
by Stacie L 7 years ago
More ridiculous arrests coming out of New York today, as Citibank proves it's just as bad, or even worse than Bank of America in how it treats its customers. Earlier today, about two dozen people formed a queue inside the Citibank building in order to close their accounts as a part of the Occupy...
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