Q&A not showing the right number of answers to a question

  1. Janellegems profile image67
    Janellegemsposted 6 years ago

    I asked a question last night. I now have 7 answers to the question.  When I clicked on my account and then Q&A, it shows only 3 responses, but there is actually 7 answers. Hope this problem can be fixed. My display name Janellegems.

    replyreport
    1. Matthew Meyer profile image74
      Matthew Meyerposted 6 years agoin reply to this

      @Janellegems

      Sorry to hear about the delay in updates you experienced.

      I checked out your questions using Safari and the counts seem to match now.
      Perhaps it was a temporary issue or we have caught up now.

      Were you using exclusively the mobile version of Safari on an iOS device (iPhone) when you saw the discrepancy on answer counts?

      Our bug-reporting FAQ has instruction on how to clear browser cache for desktop, but not mobile browsers.

      Here are cache clearing instructions for Safari on the iPhone:
      http://support.apple.com/kb/ta38613?vie … cale=en_us

      After clearing the cache, do you still see the issue?

      replyreport
      1. Janellegems profile image67
        Janellegemsposted 6 years agoin reply to this

        Everything is fine now.  This happened a few days ago.  I sometimes check hubpages from my ipod touch through safari.  I think I did this at that time.  But it is okay now.  Thanks.

        replyreport
 
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