RESOLVED: Thumbnails missing and Technorati issues parsing RSS

1. 84

   Healthy Pursuitsposted 12 years ago

   I use Facebook, Digg, Reddit and Redgage to post links to new hubs. I also use Technorati, which is supposed to pick up new hubs automatically.
   
   Thumbnails of photos used to post with the link for Facebook and Redgage. I can't get any thumbnail to post in the links. Also, Technorati automatically posted my new hubs with RSS, but now isn't able to pick them up.
   
   These are both potentially design and/or format changes. Could you please check these?
   
   Thank you for your work!

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   1. 70

      Matthew Meyerposted 12 years agoin reply to this

      @HealthyPursuits
      
      Sorry to hear about the issues you are experiencing.
      Are you saying that Facebook posts are not being properly pulled into Technorati?  Do you have an example of what is not working?
      
      Perhaps a screenshot?
      Here is the sort of thing for which we look when trying to track down a potential bug:
      http://hubpages.com/forum/topic/99079

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      1. 84

         Healthy Pursuitsposted 12 years agoin reply to this

         No, I'm not trying to pull FB into Technorati.
         
         When I share to FB from my new hub, the link appears, but without a thumbnail. The same for Redgage.
         
         Technorati seems to have simply lost the ability to get my hubs via RSS.

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         1. 70

            Matthew Meyerposted 12 years agoin reply to this

            Sadly, the issue you are describing with Facebook not getting thumbnail images occurs regularly and without explanation from FB, and for links other than HubPages.  I have experienced it myself countless times posting my blog and other URLs to FB.
            
            You can get around the issue by posting an image URL followed by the Hub URL.  The FB post will then display the image.
            
            You may try clearing your cache, but what usually happens is that whatever problem FB is having will stop, again with no explanation.
            
            As for Technorati parsing your RSS feed, I looked at the source and loaded the feed in Google Reader and see images in both of the feeds.
            
            Some of your Hubs are not displaying thumbnails, but I think we do some logic to determine if the Hub contains good and large enough images from which to create thumbnails.
            
            Is Technorati not displaying any of the images?
            
            Do you happen to have any info related to what Technorati expects in an RSS feed?

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            1. 84

               Healthy Pursuitsposted 12 years agoin reply to this

               Technorati is now picking up the RSS feed.
               
               Techorati doesn't ask for anything but the feed URL.
               
               Thank you for your information. I'll use higher resolution photos to see if that helps in generating thumbnails on FB and Redgage.

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