How do I contact HP for some major questions I have?

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  1. profile image0
    Sarra Garrettposted 5 years ago

    Ok folks, I am totally computer illiterate.  I have been all over the HP site and can not find the address on how to contact HP directly without going through a forum.  I don't want to go through a forum I want to directly talk to a HP employee.   Can anyone help me please?

    1. wilderness profile image98
      wildernessposted 5 years agoin reply to this

      team@hubpages.com, I think.  Hopefully someone else will chime in.

      1. profile image0
        Sarra Garrettposted 5 years agoin reply to this

        thank you wilderness you answered my question for me.  I'm having a really rough time right now.

    2. joanveronica profile image81
      joanveronicaposted 5 years agoin reply to this

      Hi Sarra, the address at "team" etc. really works, but in my experience I have received a more or less standard response the first time, then the second time round someone really answers my specific question, You just have to be patient!
      I think I've also used the form that Simoine mentioned, if I remember, that's where I ended up with the "team" address.

      Best of luck to you!

  2. Simone Smith profile image94
    Simone Smithposted 5 years ago

    The form is the best way to contact us- things you enter into it go directly to the appropriate email account.

    The Forums are also a great place to get fast feedback from staff, so you're posting in the right place!

    1. profile image0
      Sarra Garrettposted 5 years agoin reply to this

      Hi Simone:  With the "H" on your avatar I would assume you are an employee of HP.  Maybe you need to read my question as I don't want to go through a forum I need to directly speak with a HP employee.  It took a writer to answer my question.

      1. Patty Inglish, MS profile image92
        Patty Inglish, MSposted 5 years agoin reply to this

        Hi Sarra -

        I think Simone meant in her first line to use the contact form at

        http://hubpages.com/contact_us/

        (within the FAQ link at the bottom of the page). The form also goes to team@hubpages and she mentioned that according to input, the form will go to the right person.

        I don't know that phone calls ever happen, but emails certainly do, according to my experience..

        Hope your questions are answered soon!

 
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