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FIXED: Can't get to recipe pages.

  1. moonlake profile image91
    moonlakeposted 4 years ago

    I have had emails and complaints from people saying they can't get to my recipe pages. I was having no problems but when I signed out and tried to get to the pages this is the ad that showed up and the hub is not showing at all. This is not only happening with my hubs it is going on with other recipe hubs. Picture of what I'm seeing when trying to go on my hubs
    http://s4.hubimg.com/u/7691531_f248.jpg


    One of the hubs I tried to get on

    How To Make Eggs In A Frame With Fried Bacon, Potatoes, and Spinach. Some Call Them Eggs In A Hole

    1. Marina Lazarevic profile image84
      Marina Lazarevicposted 4 years agoin reply to this

      This should be fixed now! smile

      1. moonlake profile image91
        moonlakeposted 4 years agoin reply to this

        Thanks for trying to help but it's not fixed and I tried more than just my hub and found others not working.

      2. moonlake profile image91
        moonlakeposted 4 years agoin reply to this

        It's working with Safari but not with Internet Explorer.

        1. Marina Lazarevic profile image84
          Marina Lazarevicposted 4 years agoin reply to this

          The pages in IE are probably cached. Can you try emptying the cache and let me know whether or not that fixes the issue?

          I can see your recipe Hubs in both Chrome and Safari.

          1. moonlake profile image91
            moonlakeposted 4 years agoin reply to this

            I did empty the cach before and have done it again. Still not able to get on recipe pages when signed out.
            I can see them on Chrome and Safari too but can't see them on IE.

            1. Marina Lazarevic profile image84
              Marina Lazarevicposted 4 years agoin reply to this

              Ok, moonlake, thanks for all the info! We were able to replicate the issue. For some reason this Evolve ad is affecting how the page gets rendered in IE. I turned off IE targeting (so your Hubs should load, but that ad will no longer appear) -- how does it look now? I'll also escalate this to the ad provider to see what is causing the problem.

              1. moonlake profile image91
                moonlakeposted 4 years agoin reply to this

                Great it's working now. Thank you

  2. RTalloni profile image87
    RTalloniposted 4 years ago

    Just now saw this so I entered "How To Make Eggs In A Frame With Fried Bacon, Potatoes, and Spinach. Some Call Them Eggs In A Hole" into Google while logged into HP and was able to access your hub through Google's search.

    Then I logged out and reentered your title into the search box. Your hub came up just fine for me. 

    As well, I tested one of my recipe hubs and was successful in accessing it both ways.

    It will be interesting to learn more about this problem you are having from others' input.

    1. moonlake profile image91
      moonlakeposted 4 years agoin reply to this

      Thanks are you using IE when viewing hubpages?

 
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