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Report (submit) issues in the new Hub Hopper

  1. nifwlseirff profile image98
    nifwlseirffposted 4 years ago

    I'm having trouble submitting a report (flag) in the new HubHopper (Firefox, Mac OSX). Haven't tried it in other browsers.

    Can open the report drop down, select and type in a reason, but 'Submit' doesn't work - the drop down remains open.

    1. Simone Smith profile image93
      Simone Smithposted 4 years agoin reply to this

      My apologies for that inconvenience, nifwlseirff! We'll get to the bottom of it- when Matt gets in, he'll be able to take a closer look. Thanks for being vigilant and reporting things for us!

    2. Matthew Meyer profile image75
      Matthew Meyerposted 4 years agoin reply to this

      @nifwlseirff I just tested using Firefox 20 and OS X 10.7.5 and the report function appeared to work properly.
      Can you post URL for the Hopper you are using?

      You are using Firefox 17, so I would advise upgrading to the latest version of Firefox and clearing your browser cache.
      If that does not address the issues, then you can try these browser trouble shooting steps.
      http://hubpages.com/learningcenter/Diag … r-problems

      1. nifwlseirff profile image98
        nifwlseirffposted 4 years agoin reply to this

        URL was: http://hubpages.com/hop/#/ ..... various different article addresses.

        I didn't realise my silly browser was 3 versions out of date - thanks! Updating now, and will clear caches.