FIXED: Internet Explorer 11 link "insert" button working again

Jump to Last Post 1-1 of 1 discussions (13 posts)
  1. Bendo13 profile image80
    Bendo13posted 4 years ago

    For anyone who upgraded to Windows 8.1, Internet Explorer 11 came with it and you may have noticed that you can enter links in your hubs through this browser.

    It still works in Firefox 25, but just a heads up!

    1. Matthew Meyer profile image74
      Matthew Meyerposted 4 years agoin reply to this

      @Bendo13
      We are currently unaware of any site issues that would affect your ability to add HTML links to text in text capsules.
      Are you still having the issue in Internet Explorer 11 and Windows 8.1? 
      What is specifically occurring when you attempt to add a link in a text capsule?
      Is it occurring for one type of capsule, one specific instance of a capsule, in all Hubs, etc? I currently do not have access to a Windows 8.1 machine, but have 2 of them and can test this later if the issue persists.

      In the meantime, as you observed, we would advise anyone running into this issue in Internet Explorer 11 to try another browser like Chrome, Firefox, etc.
      Please try clearing your cache as well.
      Here are some general browser trouble shooting steps.
      http://hubpages.com/learningcenter/Diag … r-problems

      1. Bendo13 profile image80
        Bendo13posted 4 years agoin reply to this

        I was editing an old hub, typed some text into a text capsule, highlighted the bold text and went to hyperlink it... Pasted in my link and hit the insert button and it didn't do anything.  Kept hitting the button and nothing would happen.

        1. The Examiner-1 profile image70
          The Examiner-1posted 4 years agoin reply to this

          How about not using IE 11 and trying earlier versions with 8.1?

          1. Bendo13 profile image80
            Bendo13posted 4 years agoin reply to this

            Why revert back to an older version when I can just use Firefox?

            1. The Examiner-1 profile image70
              The Examiner-1posted 4 years agoin reply to this

              I thought you used that except for a certain problem.

              1. Bendo13 profile image80
                Bendo13posted 4 years agoin reply to this

                Yeah, but why use an older browser with a newer system, just to work around one issue on one website?
                This is the only real issue I've come across with IE11, and I've been using it a while.

                Firefox is always my backup for minor issues like this.

    2. Matthew Meyer profile image74
      Matthew Meyerposted 4 years agoin reply to this

      @Bendo13
      I just tested in Windows 8.1 and Internet Explorer 11 and was able to confirm that the "insert" button (when you click to add a link using the link button in the dialog) is, indeed, not working.
      I have forwarded this issue to our engineering team so they can address the issue and deploy a fix.
      There is workaround in IE11, however.
      You can add links using the HTML view in the following format.
      <a href="http://www.sitegoeshere.com">Text you would like to link</a>

      This appears to be isolated to IE11 as I tested in Windows 8.1 using Chrome 30.0.1599.101 m, Firefox 25, and Opera 17.0.1241.53 and none of them had the issue.

      1. Bendo13 profile image80
        Bendo13posted 4 years agoin reply to this

        Sounds good!
        I didn't realize we had an HTML view on here.

        1. Matthew Meyer profile image74
          Matthew Meyerposted 4 years agoin reply to this

          Yep.  When you are editing a text capsule, the HTML view button is on the far left of the toolbar that has the link tool and other buttons.

          http://s3.hubimg.com/u/8507854.png

          1. Bendo13 profile image80
            Bendo13posted 4 years agoin reply to this

            Ah OK, I'll use that next time as a work around.

    3. Matthew Meyer profile image74
      Matthew Meyerposted 4 years agoin reply to this

      There appear to be some major issues with Internet Explorer 11 right now that are not specific to HubPages
      http://www.infoworld.com/t/microsoft-wi … tes-231544

      We suggest using the latest stable version of Firefox for the best HubPages experience.
      http://hubpages.com/faq/#browsers
      http://www.mozilla.org/firefox/new/

    4. Matthew Meyer profile image74
      Matthew Meyerposted 4 years agoin reply to this

      We just deployed a fix for this issue.
      I tested using Internet Explorer 11 and the link tool is working again.
      If you are still having problems, make sure to clear your browser cache and restart your computer.

Closed to reply
 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)