- How HubPages Works
- Finding Success on HubPages
- How do I build readership on HubPages?
There are three primary means by which most Hubbers build a strong readership on HubPages:
- They publish in-depth, high quality, search-friendly articles on subjects about which they are particularly knowledgable and passionate
- They publish these articles regularly
- They actively engage with the HubPages community by commenting on others' work, getting involved in special programs like contests, and sharing their tips and findings in the Forums
- How can I get more traffic from search engines?
An article's title plays an incredibly important role in determining whether or not that article will rank well (or appear at all) in search engine results. Successful titles...
- Are short and descriptive (fewer than 65 characters)
- Mirror common search terms / keywords (things people would type into Google when conducting searches on your article's subject)
- Provide information that cannot easily be found elsewhere online (admit it- you're not the only one to publish an apple pie recipe)
- Are bolstered by content provided by someone who is passionate or knowledgeable about the subject at hand
For more detail, stop by our Learning Center guide to crafting successful, search-friendly titles.
The quality and informational value of an article will also determine how well it ranks in search engine results. Generally speaking, we recommend composing articles that...
- Are at least 1150 words long
- Contain at least three related, high-resolution, properly used and attributed images
- Contain a custom summary (which can be entered in the HubTool under the title)
- Are formatted in an attractive manner
- Are easy to skip around (online readers who arrive at articles from search engines tend to have short attention spans)
You may also want to consider whether any of these are appropriate for your particular article:
- A Video Capsule (ideally with a video you made yourself)
- A Map or Table Capsule
- A Poll or Quiz Capsule
For more information on creating super high quality articles, review Elements of a Stellar Article in the Learning Center.permalink
- What makes an article good and successful?
Successful articles are most often written by people who are truly passionate and uniquely knowledgeable about the subjects they address. They are rich, in-depth, and bolstered with useful media, concrete facts, and reader-friendly formatting (which is to say, they're easy to skip around and it is easy to quickly find important facts).
With regard to specific elements, we have found that the most successful articles contain…
- Unique utility (they add something new and valuable to the internet)
- At least 1150 words
- A minimum of three properly used and attributed images of high quality
- A custom summary (that is succinct, alluring, and polished)
- Attractive formatting (text broken into multiple Text Capsules with descriptive subheadings, lots of attractive, high-quality images and media, etc.)
- Information that is easy to find and skip around (avoid long sentences, dense paragraphs, and big, uninterrupted blocks of text)
For more information on writing successful articles, stop by our Learning Center guide outlining the elements of a Stellar Article.permalink
- How can I make money on HubPages?
By serving ads onto your articles, HubPages gives Hubbers the opportunity to earn from their published work. To earn from your writing, you must first sign up with one (or more) of the affiliate and earnings programs we have available.
For more information on signing up for HubPages affiliate and earnings programs, visit the following Learning Center guides:
- Making Money on HubPages: Our Monetization Partners
- What is the HubPages Earnings Program?
- What is the Ad Program on HubPages?
- How Do I Sign Up for Google AdSense on HubPages?
- How Do I Create an Amazon Affiliate Account?
- How Do I Sign Up for the Amazon Program?
Being set up with HubPages affiliate and earnings programs does not mean that you will be guaranteed earnings. Your income from HubPages is contingent on your success as an author-- specifically your success in driving traffic to your articles.
For more advice on creating and cultivating high traffic articles, stop by the following Learning Center guides:
- How to Craft a Successful, Competitive, Search-Friendly Title
- Elements of a Stellar Article
- How to Attract Readers to Your Articles
In short, to make money, you need to sign up with our affiliate partners while also regularly publishing high quality articles on not-already-extensively-covered subjects about which you are both knowledgeable and passionate.
Finally, you must be patient. Most Hubbers, even very talented and active ones, do not see significant earnings (or even make their first payout) for at least six months. HubPages is not a 'get rich quick' scheme, but can certainly pay off for those who are willing to put in the time and effort required to create a robust, truly valuable, search-friendly portfolio of articles.permalink
- How can I build a strong online brand?
To build a robust online brand, you must go above and beyond basic activities on HubPages. We recommend:
- Regularly publishing high quality articles
- Creating a polished, succinct bio that shares the same general messages you present polished bios on your other online profiles (e.g. Facebook, Twitter, LinkedIn)
- Using the same high quality profile image (an attractive photo of you is ideal) on all of your (public) online profiles
- Establishing a presence on several major social media sites (as a responsible citizen who actively communicates and contributes content of real value)
- Linking to your other online profiles from your HubPages Profile page
To learn more about building a strong online brand, stop by our official Learning Center guide.permalink
- How can I improve my HubScore and Hubber Score?
To improve your HubScores (scores associated with individual articles) and your Hubber Score (the collective score of your entire HubPages profile), we recommend that you:
- Regularly publish high-quality articles
- Comment on other articles and help other Hubbers in the Forums
- Avoid publishing a large number of articles all at once (even if they were just drafted elsewhere ahead of time and are already of high quality)
- Avoid Following large numbers of Hubbers over a short period of time and following Hubbers of dubious merit. You should only follow people who you have a genuine interest in keeping up with.
To learn more about HubScores, visit the following Learning Center guides:
Please keep in mind that it is natural for HubScores and Hubber Scores to fluctuate up and down in unpredictable ways. It is best not to put too much emphasis on them.
Do not worry when your Hubber Score dips a bit. So long as you are behaving in a reasonable manner within the HubPages community by contributing articles, comments, Questions, Answers, and Forum Discussions of value, your Hubber Score should eventually increase over time.permalink
- Which subjects are most successful on HubPages?
While there is no single subject that can guarantee the success of an article, we have found that some of the most successful subjects Hubbers discover and explore share the following common characteristics:
- The subjects address issues that are not already extensively covered online (e.g. they are guides to constructing tents using found materials in a forest, not apple pie recipes)
- Searches run on the subject do not yield an adequate answer in any one place (searchers have to piece an answer together from several different websites and searches)
- The subjects address a relevant and growing interest (hence more and more people will be conducting searches about this subject in the future)
- The subjects have to do with real-world problems, solutions, and issues; they are not fiction, they are not poetry, and they are not political or religious commentary
- What does it take to be a successful fiction writer or poet on HubPages?
HubPages has a robust and talented community of fiction writers and poets. To gain and learn as much from these Hubbers as possible, we recommend:
- Regularly publishing your own work and taking time to make it polished (edit your work to remove errors) and attractive (consider adding relevant, original, and high-quality images and media)
- Adding a short, right-floated Text Capsule to the bottom right of your creative writing articles letting readers know what your goals are and what sort of feedback you're looking for
- Leaving honest, insightful comments on others' poetry and fiction articles
- Contacting your favorite HubPages poets and fiction writers (through the email option available at the top right of the Fan Mail tab on a Hubber's Profile Page) to ask for advice and feedback
- Can I cover more than one subject on my account?
One of the perks of writing on HubPages (as opposed to publishing on a blog or independent website) is that it is perfectly natural to cover a broad range of subjects. Though many Hubbers choose to specialize in one or more subjects, just as many (if not more) jump all over the place.
In short, feel free to write on whatever subject suits your fancy! Just be sure that you're genuinely passionate about the subjects you cover; if you're writing an article just because you think it will earn you a lot of money, it probably won't get the care and dedication necessary to make it a truly useful (and successful) online resource.permalink
- What is the proper way to use images on HubPages?
To ensure that you do not violate copyright law when using others’ images, we recommend:
- Using your own images whenever possible
- Only using others' images that (a) you purchased rights to, (b) are in the Public Domain / are available under another attribution and royalty-free license, or (c) are given a Creative Commons license that permits commercial use
- ALWAYS attributing others' images (whether legally required, as is the case with almost all Creative Commons-licensed images and many royalty-free stock images, or not); this makes it easy for HubPages staff to verify the you have properly attributed your images for contests and other community programs
- Including author/owner name, license type, and source in the attribution box of the Photo Capsule (abbreviations are fine)
- Linking back to the URL at which the image can be found in the URL box of the Photo Capsule
For more information on proper image use, stop by the official Learning Center guide.permalink
- How should I attract readers to my articles?
Once you've published your article you can promote it. Using social bookmarking and networking services, your own blogs, and a variety of other sites can expose your article to a human audience. Attention from people on these sites can help search engines find and index your page more quickly and may help your visibility in search results.
Before moving forward we encourage you to review our guides to promoting your articles through the following platforms:
We don't recommend spending a lot of time promoting your writing. If you write a great piece of content, hopefully others will link to your site promoting it for you. However, a small amount of promotion at the beginning can help.
The main thing to remember when promoting your website is to be a good online citizen. Follow the rules and guidelines of the sites to which you post. Promoting content on sites where you are not an active participant can get you in trouble. Also, if you only share your own work, it will raise red flags. Think about how you would like someone to share their work and go by those guidelines.
You may also share your articles with family, friends, and co-workers, but do so with caution.
Don't ever have friends or family members click on your ads and don't ever click on your own ads or those of people you know. This will quickly get you banned from Google AdSense and it's very difficult to be reinstated.
Share your articles in moderation. Hitting a website with too many links to the same domain, or sending out too many emails inviting people to read your writing is considered spamming and can result in being banned from a community or ignored by your friends.
A great way to gain readership is to become a strong member of the HubPages Community. Follow other Hubbers and leave insightful comments on their work and they might follow you back and read your work!permalink
- What should I do if an article or my account experiences a sudden drop in traffic?
Traffic Fluctuations are Normal
Traffic fluctuations are a normal occurrence, even if you are getting the majority of your visitors from search engines like Google. For example, summer is usually a time of dipping traffic as many people are on vacation; if you write seasonal content, your traffic will increase during different seasons and wane during others.
In many cases, traffic fluctuations are normal and shouldn't worry you too much. However, there are instances when a sudden large traffic drop can occur. Below are a few ideas on what you can do if your traffic has a sudden, very large drop.
Why Has My Traffic Dropped?
Unfortunately, Google doesn't give us specific reasons why your traffic may have dropped. We have noticed a few patterns that we can share and have a couple tips for you to try to get that traffic back. Here are a few possible reasons your traffic has dropped:
- Google made a mistake. If Google made a mistake and you have written useful, quality content, then you can disregard the following reasons and move on to remedying the problem. Even so, we do suggest that you still take another look at your articles with a critical eye. We can all make improvements, and pieces that you have written a long time ago may be the reason for your falling traffic. We recommend going back and taking a hard look at all of your individual articles and making sure that they are up to the current standards and have updated, relevant information on the topic promised by the title. Even the best writers improve over time and articles that were created a few years ago may warrant improvements.
- Excessive backlinking. If you have used any programs to procure backlinks, you may have been targeted. We have always discouraged this type of backlinking in favor of only organic backlinking. If you write a really useful, informative, and/or interesting piece, it will naturally attract backlinks!
- Over-optimization or keyword stuffing. We strongly discourage trying to squeeze in more keywords in an effort to make your content more appealing to search engines. This is very old advice, and nowadays, it will hurt you rather than help you.
If you haven't made any effort to squeeze in keywords, we still suggest reading your article out loud. The reason for this is many times we don't realize how many times we have put one or two words in our writing, but when we read the article out loud, we can hear the word repeated in an awkward way. You may have inadvertently written a few words too many times.
- Doorway page articles. Doorway articles are those that are only optimized for a specific keyword and designed to funnel visitors to another website. Here's Google's stance on doorway pages. If your article is solely created for a click through to Amazon or other affiliate offers, Google may see it as a doorway page.
Steps to Take if Your Traffic has Dropped
- Take a good hard look at your content. If your articles exhibit any of the above criteria, revise or unpublish them. A few poorly written articles could be influencing all of your traffic. Many of us have written pieces years ago that are no longer relevant or of high quality. We all grow as writers and our recent writings are probably better than our older writings.
- If you have keywords that are repeated in your article in a way that sounds stilted or awkward, remove some of the keywords. Make an effort to make your writing sound as natural as possible.
- We recommend that you continue to write high quality content to help create trust with Google. Most Hubbers that have seen large dips in traffic, whose articles are not keyword-stuffed, gateway pages for Amazon, etc., have eventually seen a traffic recovery. We have seen very few cases of content that is high quality that hasn't done well over time, a few temporary traffic drops notwithstanding. We recommend continuing to write and be a positive part of the HubPages ecosystem.
- How should I be using keywords in my work?
Once you have chosen something to write about, we recommend considering several different keywords (that is, common words or phrases) people might use when conducting searches on the subject.
By considering what words people are using to search for your topic, you will be able to include them in your article, thus making it more likely to show up in search results when people conduct queries using those terms.
Here's an example: say you love bitter chocolate and write a great piece on the differences between making bitter chocolate treats with Dutched cocoa and unprocessed cocoa. Though you might initially assume people would be searching for "bitter chocolate", it may actually be the case that a lot of people are searching instead for "dark chocolate." Dark chocolate and bitter chocolate are pretty much the same thing - you just called it something different - but knowing what most people call something helps, because then you can write something that more people are likely to be searching for.
The gist is this: knowing keywords for your subject and including them in your article helps.
This is why we so strongly recommend thoroughly researching your title before starting to write. For more on the subject, visit our Learning Center guide to creating a successful, search-friendly title.
Remember Not to Go Too Far
Though it is helpful, there is always the possibility of misusing keywords, or having too much of a good thing. Here is a quick overview of the good, the bad, and the ugly when it comes to using keywords:
Good use of keywords involves using keywords in your title (e.g. Whether to Use Dutched or Unprocessed Cocoa to Make Dark Chocolate Treats) and in your text.
When using keywords in your text, only include them where it makes sense - do not force it or interrupt flow.
In some cases, people abuse the use of keywords in order to get more traffic than they rightfully deserve. If, for example, one were to include keywords in one's article that have nothing to do with the content, they would be misleading people searching for information on that topic.
An example would be including keywords like "chocolate gift basket," "chocolate hampers" and "chocolate covered strawberries" in an article that is only about discussing the use of Dutched vs. unprocessed cocoa for baking and cooking purposes. Your content is not about chocolate gift baskets, and by "stuffing" it with keywords that suggest otherwise, the author would be essentially engaging in false advertising. Doing this sort of misleading tagging and keyword stuffing could lead to being moderated... plus it is obnoxious to searchers.
Another misuse of keywords involves overusing keywords - even legitimate ones - to such an extent at which they actually interrupt the flow of the article. Repeating keywords so much that they look obviously repetitive, or make your work look spammy, will neutralize the value of your writing, distract readers, and cheapen your content - all of this could hurt its long-term potential for both garnering traffic and earning money. Over-use of keyword-heavy words or phrases may also result in moderation, as it falls under the category of being deceptive to searchers.
The Most Important Point
Keywords are very important when it comes to being found online, but what matters most is that you offer well-written, original, and useful information. Do feel free to use keywords to ensure that people who are searching for information covered in your article will find it, but do not go overboard. As a general rule of thumb, if you find yourself adding keywords just for the sake of adding keywords, you should probably stop.permalink
- How can I improve the quality of my article?
As soon as they are published, articles are submitted to our Quality Assessment Process, which combines both human and algorithmic analyses to determine whether or not a piece will be Featured on the site.
A minimum quality rating is required for your article to be Featured, and as each article's quality score has a certain margin of error, we recommend playing it safe and publishing articles that are certain to be Featured.
To do so, visit the rating scale utilized by our quality raters and try to create content that meets the criteria associated with content that would get a rating of eight and above for substance, organization, and grammar and mechanics.
Should your article not be Featured, you can boost its quality (and odds of being Featured) by:
- Making sure that your title is short and descriptive
- Presenting information that cannot be found elsewhere online
- Presenting concrete facts, figures, and data
- Providing a pleasant reading experience via attractive, easy-to-skip around formatting
- Utilizing a wide variety of capsules
- Making an effort to include many high quality images
- Editing your text (or having someone else edit it)
- Avoiding spammy elements
For more detailed tips on improving your article (plus some before and after examples), visit our Learning Center guide to improving article quality.permalink
- HubPages Features and Functions
- What is HubPages?
HubPages is an online community that provides everyday experts like you with the tools to share your knowledge and experiences through in-depth, media-rich articles. We provide you with an innovative platform to share your knowledge in a way that will help you build a readership and earn you money from ads strategically placed on your articles.
HubPages is the best place online to express your interests and passions, develop your personal brand, and earn money from your writing.permalink
- How did HubPages start?
HubPages was launched in August of 2006, literally off the floor of a garage in Berkeley, California, by 3 guys who love tech, business, and most of all, coffee. Their names are (in no particular order) Paul Edmondson, Paul Deeds and Jay Reitz. This trio had plenty of SEO, business, engineering, and technology expertise and HubPages was the culmination of their newfound goal of creating not only the best place to write online, but the best place to earn money doing it.
They would ultimately achieve this goal with the knowledge gained from their past adventures including working together at MongoMusic, a predictive, searchable music platform that was later acquired by Microsoft in 2000. After the acquisition, they continued to work at Microsoft until they decided to launch their own startup together. This small but powerful team then came up with the initial idea for what you now know as HubPages.
A lot has happened since HubPages' first days in Berkeley. For one, with 30+ million unique visitors a month, HubPages is now one of the most trafficked sites on the web today. This is a true testament to the hard work, vision, and initiatives that have been carried out by the initial team at HubPages, as well as the current team that keeps HubPages running on a daily basis.
Speaking of new team members, HubPages has grown over the past couple of years. Paul Deeds is still involved on a day-to-day basis as the general manager of HubPages, while Paul Edmondson remains CEO. Jay Reitz has moved on to be part of an exciting new startup, but still helps out from time to time. New additions have since joined the HubPages team, which is now over 20 strong. The general focus for HubPages continues to be the same: to be the best place to write online.permalink
- What does HubPages offer?
Many people join HubPages in order to publish written work online, but our site and community also offer much more!
- Articles: Topical articles act as the building blocks of our community. Each article is a one-page topical resource created by a Hubber (our name for writers). Articles are easy to make and can include anything from videos and maps to polls and quizzes.
- Earnings: HubPages splits revenue with Hubbers on an impressions basis from online advertisements (Google AdSense and HubPages' Ad Program). HubPages offers several different ways for you to earn from your content, ranging from contextually-placed ads to Amazon products. We also host contests in which you can win anything from $10 to $500 in cash prizes. HubPages disburses earnings via the HubPages Earnings Program.
- Community interaction: While many people join HubPages hoping only to make money, even more stay because of the amazing community present on the site. We have an amazing group of supportive, passionate publishers who comment on each other's work and offer valuable feedback and encouragement.
- Educational Resources: Our FAQ, Learning Center, and Forums are great places to learn about online writing. Whether you are just getting started or looking to sharpen already strong online writing skills, we have a guide for you!
- Topical Communities: We have over 6,000 different Topic Communities on HubPages, complete with their own dedicated Forums and Answers pages.
- Answers: Our Answers feature allows you to ask and answer questions of interest.
- Forums: With over 6,000 Forums, we offer plenty of places to chat with other Hubbers. Want some feedback on your work? Check out the Improving Your Article Forum!
- Where can I find help on HubPages?
If your question isn't answered in this FAQ, consult our handy Help Wizard or the Learning Center, which should answer most of your questions regarding signing up, publishing your first article, getting traffic and making money, and interacting with our community.
If you still have questions, feel free to post in the Getting Help for HubPages Forum to get community support quickly. You can also utilize our Help Wizard to find quick answers and get help from staff and Hubbers if you're experiencing technical problems. We'll respond as soon as we can.
Many Hubbers have also posted advice on publishing in articles of their own. Please note that we do not review these, so if you choose to follow the advice given in them, you do so at your own risk.permalink
- What is a Hubber?
A Hubber is our term for HubPages members and users. It refers to anyone engaging with HubPages – reading, commenting, asking a question, or writing articles.permalink
- How do I create an article?
There are four simple steps.
- Start: You’ll need to create an account (it only takes a minute or two), and click the link in the top right of the header.
- Define: Pick a title for your article, categorize it, and choose a starting layout from among the options.
- Create: Insert the content capsules of your choice (text, photo, video, map, table, ratings, comments, etc.) and fill them with whatever you like.
- How do I delete an article?
- Go to My Account
- Click the title to of the article to select it.
- Click the button. (3rd from left on the top of the article after and )
- Confirm delete by clicking the button .
- The top of the page will indicate the article was deleted.
- Click the button.
- After you delete the article it should show a line through the title in My Account.
- How do I choose a title for my latest article?
Think of each piece as an individual article. What you name it should be germane to the content. We recommend using the main phrase in the title for how a person would search for the information you are providing. For best results, keep the title short and simple—save any clever turn of phrase for the body of your work. Short, simple, to-the-point titles will vastly increase the traffic to your content.
Things to consider when picking a title and URL:
- The URL is created from the title and cannot be changed once the article is created.
- HubPages URLs must be unique. So if hubpages.com/autos/title-url already exists, you cannot have a new article hubpages.com/autos/title-url as it will be a duplicate.
- There is a warning that displays if you select a URL already in use.
- Titles can be duplicate, but the URL must be original.
- Where can I find the short (Hub.me) URL for my article?
- What is a capsule?
When you create a new article, you’ll be working with capsules—the building blocks of your article. Any kind of content you want to enter into an article requires a capsule. There are Text Capsules, Photo Capsules, Map Capsules, Video Capsules, and more. You can adjust where each capsule appears in your article by using the directional arrow controls in the upper-right corner of each Capsule.permalink
- How do I add or edit a capsule?
Start by putting your article into edit mode. Click thebutton at the top. There are two ways to add capsules to an article:
- By bringing your mouse to the left side of the main body, you will see a blue button pop up. Move the blue button to the place in your article where you want to add content; click the button and select the appropriate capsule type; only the most popular capsules are available with this method.
- On the right hand side of the page, you’ll see a box titled “Add More Capsules.” These are the capsules you can add. Click on a type of capsule. It will automatically be added to the bottom of the page, where you can edit or move it.
- How do I move a capsule?
Use the directional arrows on your capsule to move it up, down, or to the right. If you want to quickly reorder your capsules, use the Reorder tab located in the right sidebar (as part of the Hub Control Tabs) to arrange the capsules accordingly by dragging and dropping with your mouse. You can also make a capsule half-width by double-clicking on it in the Reorder tab.permalink
- How do I recover saved drafts in the HubTool?
The HubTool and Text Capsule have an autosave feature that will save your work every 2 minutes as long as you have a connection to the HubPages servers. It allows you to recover edits that may otherwise be lost. You may need to refresh for your saved draft to show up.
You can find more information in the Text Capsule entry in the Learning Center article about the HubTool here..permalink
- Why isn't the Need some Goals section showing in the HubTool?
- The "Need some Goals" box is not displayed in the HubTool for articles categorized as poetry.
- It also does not show until you have entered at least 50 words in a new article.
- Why is content designated Popular, Best, and Latest?
Each explanation is based on different factors. Here’s the breakout:
Popular – Popular includes articles, Questions, and Discussions that many people are reading, are high-quality and have received a recent surge in traffic or activity, and therefore may be particularly noteworthy. Content in the Hot listing tends be newer than content in the Best listing.
Best – Best are generally articles, Questions, and Discussions that have proven themselves with quality over time.
Latest – This is the most recently published content, and while we have sophisticated filtering systems that exclude certain types of spam and low quality content, is of indeterminate quality.
- What are HubScore and Hubber Score?
We use HubScore to designate the quality of individual articles, much like Google ranks popular pages. Many factors contribute to our rating scale of 1 to 100, with 100 being our top score.
Hubber Score, on the other hand, is a collective measure of your contribution to the HubPages community (and therefore takes into account the collective quality and success of your articles as well as your Questions, Answers, forum participation, comments, etc.)
To learn more about HubScores, visit the following Learning Center guide:permalink
- How is HubScore computed?
HubScore takes into account many factors and will change over time as data continues to stream in. It will also fluctuate quite a bit, seemingly at random, and that is nothing to worry about. The most important HubScore components that you should be concerned with include:
The quality of the article as measured through reader consumption of and interaction with the content
The reputation of the Hubber - your Hubber Score and contribution to the community
The response of readers to your article - including comments, clicks, responses to polls, etc.
We reserve the right to change the factors used to assess an article’s HubScore as we continue to determine the factors that indicate great content. The bottom line is if you write original, useful content, your HubScores will eventually reflect the quality and work you've put into your articles. Please try to avoid getting too hung up on the HubScores of your articles.permalink
- What are Followers?
Followers are Hubbers who have chosen to receive regular updates on your HubPages activity, including when you publish new articles.
By following someone on HubPages, you receive:
The ability to leave Fan Mail—a public endorsement of the Hubber. When you follow another Hubber, you are immediately given the option to leave Fan Mail. Should you choose to leave Fan Mail later, visit the Hubber's Profile. Once you’ve approved the Fan Mail, it will be displayed on My Profile.
You should only follow people who you have a genuine interest in keeping up with. By following a Hubber you are saying that their activity on HubPages is noteworthy or interesting to you. Following excessively or indiscriminately may lower your Hubber Score.
The Benefits of Having Followers
There are definitely some benefits to being followed and following others. First of all, because your followers may receive an email each time you publish a new article, they are more likely to visit your work. Your followers are also more inclined to comment on your articles and may share your content with their friends, which can help you expand your readership even more. Your followers may also be more likely to submit your article to social sites like Facebook, Twitter, and Google+, which could potentially send your traffic through the roof.
If you prefer to stand alone and publish articles while keeping your distance from other Hubbers, that’s perfectly welcome! That said, following Hubbers who actively interest you and leaving meaningful Fan Mail can help you meet new people, learn from others' best practices, and get your name out. Following is an important part of being an active HubPages citizen, and can greatly improve the Hubbing experience.permalink
- How do I follow a Hubber or specific Topic?
To follow a Hubber, visit their profile page and click on thebutton. Be mindful, following people indiscriminately can negatively affect your Hubber Score.
To follow a Topic, visit the Topic page and click on the My Account > Following > Topics You Follow, you can see which Topics you're following. You can also remove yourself from following a Topic on this page.button located at the top of the page. In permalink
- What is Fan Mail?
When you follow a new Hubber, it's a good idea to let them know exactly why you decided to follow what they're doing on HubPages. This lets them know a little bit more about who you are and why you're interested in what they're writing, and can also make their day!
The best way to tell the Hubbers that you're a fan of what you think of them is by leaving them some Fan Mail, which is a way to leave them a comment on their profile page. You can only leave one piece of Fan Mail for each Hubber, so choose your words carefully.
There are two ways to leave Fan Mail:
- After you follow someone, you'll be presented with a window into which you can type and submit your Fan Mail immediately
- If you're a Fan of a particular Hubber but have not yet sent them some Fan Mail, you can go directly to their profile page, scroll down to the Submit Fan Mail section under the Hubber's favorite topics, and leave them Fan Mail whenever you like
- Who owns the content that I post on HubPages?
- What do those little red and blue triangles mean?
In My Account > Hubs > Statistics, you might have noticed small red and/or blue triangles next to the titles of some of your articles. These mean that traffic to this particular article is trending upwards (red) or downwards (blue). They give you a quick visual indication of how an article's traffic patterns are changing.permalink
- What is the Feed?
The Feed shows activity by Hubbers, articles, Topics, Questions, and Forum threads that you follow.
You can change your settings to show exactly the types of site actions that you care to track by clicking the filters link located at the top right of the page.
If your Feed is empty or you would like to see more HubPages activity, we suggest following Hubbers or Topics that interest you.
Some Accolades are displayed in the Feed as a way to signify and recognize specific levels of accomplishment that are achieved by some hard-working Hubbers.permalink
- What are Hub Metrics?
When you click thebutton in the black box at the top of one of your articles, you can see some additional information on the Hub Metrics tab.
Word Count tells you the total number of words included in the Text Capsules and photo captions on that article.
Incoming Links measures on a scale of 1 to 5 the quality and quantity of backlinks pointing to the article.
View Duration measures how long visitors spend reading your article, also on a scale of 1 to 5.
First Published is the date you first published this article. This might be useful if you ever have to file a DMCA complaint against a site that has copied your content without permission.
Short URL is an abbreviated URL that expands to the full link for those who would like to use it on Twitter or other sites that demand short link URLs.
- Where can I learn more about the different capsules?
- What is the Hub Hopper?
The Hub Hopper is a tool that allows you to read and provide feedback on a random assortment of articles that have been published recently. Hubbers that regularly hop and rate articles contribute to the HubPages community, by helping to determine which content will be featured prominently across the site, and also by reporting poor or inappropriate articles that don't meet with the conditions of the HubPages Terms of Service.permalink
- How Does the Hub Hopper affect My Articles?
Ratings of an article that are submitted through the Hub Hopper get factored into our Quality Assessment Process, which determines whether or not content will be Featured on HubPages (Featured articles are highlighted on Topic Pages and articles, and made available to search engines).
Because various people may give very different ratings to the same piece, we assess Hoppers’ accuracy and correct for their biases. For more information on how we do this, visit our FAQ entry on ensuring the Hub Hopper ratings are accurate.permalink
- Why does HubPages have a Mechanical Turk App for the Hub Hopper?
Although ratings through the Hub Hopper play an important role in our Quality Assessment Process, which determines which articles will be showcased on HubPages.com and made available in search results, we want to be sure that each article gets a sufficient number of ratings.
Because we do not receive an adequate number of organic ratings through the Hub Hopper, we created a Mechanical Turk app to ensure that each article gets the attention it deserves.permalink
- Why is the thumbnail pic not the first image from my article?
Usually, we use the first image as the thumbnail picture which is displayed next to the article's title. However, an image has to be at least 80 pixels high and 80 pixels wide before it will be used as the thumbnail. If the first image does not meet these requirements, we revert to the second image, and so on. If you have no eligible photos, the thumbnail will automatically be assigned a random image.permalink
- What are Accolades?
Accolades are badges that appear on your Profile and Feed that share many different achievements you can reach on HubPages. Some show certain Milestone achievements (threshold figures in parentheses):
Views for currently published articles (1,000, 10,000, 100,000, 1,000,000, 10,000,000, and 100,000,000) Followers (100, 300, 500, 1,000, 2,000, 5,000, and 10,000) Articles (10, 50, 100, 300, 500, 1,000, 2,000, 5,000, and 10,000) Featured articles (5, 10, 25, 50, 100, 300, 500, 1,000, 2,000, 5,000) Years on HubPages (1, 2, 3, 4, 5, 6, 7, 8, 9 and 10) Questions made (50, 100, 300, 500, 1,000, 2,000, 5,000, and 10,000) Questions answered (10, 50, 100, 300, 500, and 1,000) Best Answers (10, 50, 100, 300, 500, and 1,000)
Other Accolades celebrate different ways people contribute to the site. These Accolades come and go depending on how active you (and your articles) are on the site and include:
Great Commenter: Leaves engaging and insightful comments on others' articles, as well as responding to others' comments on their own content. Hubbers can achieve a level of I to VIII depending on the amount they contribute. Popular: Is popular among readers, as measured by feedback to their articles. Great Discussion Starter: Has articles with great discussions in the comments. Great HubPages Citizen: Contributes to the community by helping our new users in the Forums, voting and/or reporting inappropriate content for our moderators. Engaging Writer: Writes particularly engaging articles which visitors love to read from start to finish.
Still more Accolades are awarded to those who have won awards through our various special programs:
Hub of the Day Winner: Had an exemplary article presented before the HubPages community and featured on the HubPages homepage before Hub of the Day was retired. All Hubs of the Day were chosen from our body of highest-quality content. Hubbie Award Winner: Has won a Hubbie Award, selected by our community annually and given to Hubbers worthy of acclaim and infamy!
Please note: Accolades are not awarded immediately upon reaching a Milestone. There may be a short delay (up to 24 hours or so) before a new Accolade appears on your profile.
If you don't want these particular stats publicly (or privately) displayed, visit the bottom of My Account > Profile > Edit Profile where you can opt to show the Accolades to everyone, just to you, or to nobody at all.permalink
- What is the Map Capsule?
The Map Capsule allows you to embed maps into your articles to give an all-encompassing view of a particular area with markers highlighting spots you mention. With the Map Capsule, you can present readers with a traditional map, a satellite image, or a view of the terrain. Each map gives readers the option to view additional walking, biking, or driving directions. Depending on the location mapped, viewers may also have the ability to view your location via Google Street View, which allows them to amble along the very streets you describe in your article.
The Map Capsule is a great way to add an attractive, useful dimension to articles on travel, shopping, restaurants, historical events, sports, and pretty much anything else.
To read specific directions on how to use the Map Capsule, visit the Learning Center!permalink
- How do I change the Topic of an article after it's been published?
To change the Topic of a published article:
Put the article into edit mode by clicking thebutton at the top.
Click "edit" next to the category breadcrumbs above the title.
Select your desired categories and subcategories by browsing or searching.
Clickto save changes.
A full category list is available here.
- What is a Hub Challenge?
A Hub Challenge takes place when a Hubber publicly commits to publishing a certain number of articles in a certain period of time (e.g. 10 Stellar Hubs in 30 days).
You can learn more about HubChallenges (as well as go over some tips on successfully completing one) in the HubPages Learning Center.permalink
- What is the purpose of the HubPages Blog?
The HubPages Blog is an avenue we use to...
- Make announcements about new programs and features
- Share community news
- Post interviews with notable Hubbers
- Share helpful writing tips
- Keep the community updated on our major goals and projects
Stop by the blog regularly to stay abreast of HubPages’ latest developments!permalink
- How Often do Stats (Statistics) on My Account Update?
The Statistics page under My Account shows the title, HubScore, comments, publication date, last changed date, Featured status, and traffic (by day, week, month, and all time total), as well as various warnings and notifications associated with each article you have started.
Stats are updated regularly, generally every two hours, but not always. Delays may happen from time to time. Should you encounter a delay on your Statistics page (by noticing that the numbers have not been updated recently), we recommend referring to Google Analytics, which provides far more functionality and responsiveness (the Statistics page on HubPages is more of a quick reference point, providing easy access to articles, important notices, and basic stats).
When stats are delayed, rest assured that your views are being counted and you are not losing out on revenue.
To learn more about this page, visit our Learning Center guide to understanding stats and HubScore.permalink
- What are HubPages Style Tips?
HubPages Style Tips are formatting and design recommendations that appear in the top right corner of the HubTool. The tips are intended to encourage best practices for structuring and formatting articles. Style Tips are helpful guidelines that individuals Hubbers can choose to follow and not every piece necessarily needs Style Tips. Please check out HubPages' official Style Guide for a detailed review of each of the tips and how to address them.permalink
- What is HubPro?What is HubPro?
HubPro is a free professional editing service provided by HubPages. The program includes two tiers of editing: Basic and Premium. It is currently available only to a small percentage of Hubbers.
HubPro Basic includes the following services:
- Editing for spelling and grammar.
- Editing for formatting that reflects the HubPages Style Guide, e.g., providing a consistent style free of broken videos, low-quality photos, and elements that take away from the authority of the article.
- Assuring that all links and products are relevant and beneficial to the reader.
HubPro Premium is a much more extensive editing service. In addition to all of the points in HubPro Basic, Premium offers:
- The addition of media—commissioned or creative commons
- Title or subtitle changes other than grammar and spelling
- Reorganization of the article’s layout
- Fact checking or research to add content
- Extensive Hubber and Editor collaboration
HubPro Editing is a mandatory service, and Hubbers do not have the option to opt out of the service should their article(s) be selected. Hubbers selected to participate in either tier will receive an email notification before editing will begin and a second notice on the day that editing begins. Editing is done on a piece-by-piece basis—?Hubbers may be selected to participate multiple times.How does HubPro work?
Hubbers that are selected to participate in HubPro can expect to:
- Receive an email notice before editing will begin. This notice will also be displayed in My Account > Hubs > Statistics.
- Receive a second email notice on the day that editing will begin.
- Have their articles locked while they are being edited. HubPro Basic articles may be locked for a couple of days, while HubPro Premium articles may be locked for up to a couple of weeks.
- Receive a final notice when the editor is finished working.
- Have the option to revert any changes they are not satisfied with after their article is unlocked.
We believe that editing is an integral element of success in the online writing world and an important part of the overall success of the HubPages Network Sites. Therefore we do not permit writers to opt out of our editing services.Do I still own the rights to my article after it is edited?
Yes, absolutely. You still retain the rights to your articles after they are edited and editors will not make significant changes to your content without asking for permission first.If I am selected to participate in HubPro, will all of my articles be edited?
Editing is done on a piece-by-piece basis. Not all of the articles in your account will be edited at the same time, but you may have more than one article selected over time. We are trying to make the largest positive impact for readers, so we are starting with the highest-traffic articles. The number of pieces edited will vary by account.Will I be notified when an article has been edited?
Yes. If you are selected to participate in HubPro, you will be notified twice before editing will begin. You will also be notified after the editor is done editing the eligible articles in your account. Please read more about how HubPro works in the entries above.How does locking work?
Your article will be locked while it is being edited. This allows only one person to edit at a time and ensures that the changes that we make can be recorded. Locking does not interfere with traffic or user experience; anyone visiting the page will see the current version, including any edits up to that moment. Only articles that are actively being edited will be locked; all of your other articles will be open for you to edit.How long will my article(s) be locked?
HubPro Basic articles will normally be locked for 1-2 days. HubPro Premium articles could be locked for a couple of weeks. This is because HubPro Premium entails more in-depth editing such as commissioning images and adding other content.How will I know what changes have been made to my article(s)?
You will be provided access to a diff for each edited article that will show the changes that were made.Who is doing the editing?
HubPages hired a team of experienced and talented editors to work with Hubbers on improving their content. Visit our About Us page to read a little more about each editor's background.Will the editors check for plagiarism?
No. Plagiarism and duplicate content are handled through moderation, not editing.Can I revert changes that were made by the editor?
Yes. Once your article is unlocked, you can make any changes that you like.Will the editors provide SEO services?
No. Editors will not be providing suggestions on search engine optimization, keywords, etc. However, they will identify the important keywords in your articles and will make an effort to preserve them so that you do not lose traffic. In HubPro Premium, editors will be very careful if/when editing titles.Will editors really have the time to fact check everything in my article?
Editors will focus their fact-checking efforts on things like: numbers and math, names, titles, locations, and definitions. More obscure topics, such as paranormal activity, will likely not be fact checked. Despite these general guidelines, editors will use their discretion when determining whether or not to fact check a piece of information. Additionally, editors may email you with clarification questions about the information in your articles. Fact checking is only offered through HubPro Premium.
Will the edits be applied in real-time or do I get to approve them first?
Edits will be made live each time a capsule is saved—the same way other edits are applied when using the HubTool. Your article will be locked while it is actively being worked on by an editor to prevent two people from editing at the same time. When the editor is finished with an article, it will be unlocked and considered "done." Some articles may be edited over a longer period of time, and editors will ensure that articles are left in a presentable state each time they save changes to a capsule.I am concerned that the editors will add inaccurate information to my pages.
In HubPro Basic, editors will not be adding any information to articles.
In HubPro Premium, editors will make every attempt to collaborate with you before adding significant information to your articles. They may add supplementary enhancement capsules (e.g., polls, videos, tables) and photos or illustrations, but will be very careful before adding additional written content. Please keep in mind that you are free to edit an article to your liking once it has been unlocked.permalink
- Finding Success on HubPages
- Technical Matters
- How can I report a technical problem on HubPages?
There are a few things you can do to help make the process of reporting technical problems as quick and efficient as possible:
- The Technical Problems on HubPages Forum is only for reporting technical (but not ad- or traffic-related) bugs on HubPages. If you want to report an ad-related or traffic problem, or suggest a new feature, please post a thread in the appropriate Forum.
- Please check the Technical Problem Forum's stickied posts (those highlighted in blue at the top) for any known issues before posting a new thread.
- If you have a moderation-related issue (an article or Question has been unpublished, your account has been moderated, etc.) contact our moderation team instead.
- Page (URL) where you saw the problem.
- Web browser and version you are using. (Internet Explorer, Opera, Safari, Chrome, etc.)
- Operating system you are using. (Windows 95/NT/XP/7/Vista, OS X, Linux, iOS, Android, etc.)
- You can quickly determine the browser, operating system, and other system information by pointing your web browser to System Details
- What action or task were you performing when the issue occurred?
- Does the issue persist with a different browser and/or computer?
- If an issues is related to an image, please include the problematic image as an attachment.
- Please post a screenshot. A screenshot goes a long way towards getting to the root of the problem. This makes it much easier to see the issue you are describing and can save many email messages back and forth.
How to take a screenshot:
IMPORTANT: Lastly, before submitting a potential issue, see if these steps resolve the issue.
Upgrade your browser to the latest available version stable available for your operating system (Please do NOT report bugs for beta or development versions of browsers).
- Internet ExplorerXP: IE8 , Windows 7 & Vista: IE9 For Internet Explorer, you want to upgrade to the latest version supported by your operating system.
Clear the browser cache and/or cookies.
- Clearing the browser cache:Firefox
- Clearing the browser cache:Chrome
- Clearing the browser cache:Safari
You should also check you are using the latest version of Adobe Flash: Check Flash version.
After you post your problem, please be patient. A moderator will address each post as soon as they can.permalink
- What browsers will work with HubPages?
HubPages should work with any modern desktop browser, including Firefox 4 and above, Internet Explorer 8 and above, Safari, Opera, and Chrome. However, Firefox is the browser that we use to develop the site, so, while other browsers will work, you will have the best experience on HubPages using Firefox yourself. You can download Firefox for free here.permalink
- Do you have any banners or widgets for HubPages that I can embed in my blog or website?
We do! We have a nice assortment on our Banners and Badges page. Pick whichever you like, and simply copy and paste the code below it into your blog or Website. You can even embed them into your Facebook, Bebo or other social community site profile.
Remember, you can also insert your Referral Tracker into the embed link in order to earn a lifetime referral bonus.permalink
- What is Facebook Connect and how does it work with HubPages?
Facebook Connect allows you to log in to your HubPages account when you're signed in to your Facebook account, and log out of either in order to log out of both. Using Facebook Connect to sign up with a new account on HubPages can also simplify the process by supplying your Facebook name, profile photo, and email address as defaults for these in your new HubPages account.
Associating your HubPages account with Facebook Connect is a reversible process, and you can disconnect just as easily as you connected.
To manage your Facebook Connect association, go to My Account > Profile > Facebook Connect.permalink
- Can I use HubPages on my mobile device?
The HubPages website is optimized for mobile browsing and limited interaction, such as uploading photos, status updates, posting in the Forums, commenting, and asking questions.
The mobile version of the site does not currently support composing or editing articles. You can, however, explicitly load the desktop version of the site on a mobile device. You can do so using the stacked horizontal line icon on the top left of the mobile site. Then select the "Desktop Site" option below Resources.Sharing articles and other content with social media networks from your mobile device:
The desktop site is not designed for a mobile device, but will allow you to edit your articles when you do not have access to a laptop, large format tablet, or desktop. For this reason we recommend editing articles using a large format tablet, laptop, or desktop.
The major smartphone platforms, iOS and Android, both support sharing via the device itself. If you are using Chrome on a mobile device you can share by clicking the menu (ellipsis) and then selecting share, then the service to use. You will need to install an application for each service. Newer versions of Safari in iOS support sharing in a similar manner as well.permalink
- What are the requirements for images I upload?
You can upload photos to Your Photos, so you can use them later in an article, a Question, an Answer, a Forum post, or as your profile photo.
- Only JPG, GIF, and PNG formats are allowed
- Each image can be no larger than 8 megabytes
- Adult content is not allowed in photos
- Pixelated images are not allowed
- Your images will look the best if you upload original photos in their highest resolution, and that are preferably 1000 pixels wide or wider
- You can only upload 20 images at a time
If you're using a photo from another site, make sure it's properly attributed.permalink
- Why are ads not appearing on my article?
There are a few reasons why ads may not appear:
- You have a web browser extension that is blocking ads. Please disable all browser extensions or try another web browser to see if the ads are visible.
- You have just published your article and it is still "Pending" as it is reviewed by our Quality Assessment Process (which takes approximately 24 hours).
- You have turned the 'Ads' setting 'off.' To check this, navigate to the article, click , and check Display Options in the right-hand toolbar. Under the Ads subtitle, you can use the drop down bar to turn Ads on or off.
- Ads were disabled on your article, based on HubPages’ automatic content filters or moderator review. If this occurs, a warning will appear at the top of your article.
- The Google bot has evaluated your article, and feels that the content may be in violation of the Google AdSense Program Policy.
- If you see frequent blank spots where ads should go, and no impressions or revenue appear in your AdSense reports, then you probably have not completed the Google AdSense PIN Process.
- Why are Amazon Capsules not appearing on my articles?
In most cases ad blocking software is the culprit, so disable or remove any ad block software first.
- You may have a web browser extension or other software that is blocking ads.
- Try disabling all browser plugins, extensions, and toolbars.
- Try another web browser to see if the capsules are visible.
- Here are some general browser trouble shooting steps as well.
- How many words are required for each product capsule in an article?
We recommend at least 300 words of original text for every product featured. Please be aware that any products must relate directly to the subject of the article and should contain your personal experience, including significant, useful information or your own opinion about it, beyond what could be found on Amazon's site. Please also keep in mind that an article with only 300 words total is very unlikely to pass the bar to become published and featured, especially if it contains a product. We recommend shooting for articles that contain around 700-1,500 words each.permalink
- Why were ads disabled on my article?
If one of your articles has been identified, a warning will appear on the article itself and in the Hubs section of My Account. We periodically review articles that have been caught by the filter and do one of three things:
- For clear-cut policy violations, we will unpublish the article. Repeated violations may result in the closing of your HubPages account.
- For articles that are not clear violations but that contain sensitive content that is not advertiser friendly, we may leave ads disabled but allow the article to remain published
- For articles identified in error, we may override the filter, allowing ads to appear again.
If you agree with the assessment or so choose, you can remove the warning that appears on your article by turning ads off.
We recognize that the rules may change from time to time and are subject to some speculation and interpretation. The policy of disabling ads on borderline and sensitive content gives us the leeway to allow quality articles to remain published, simply without ads.
In partnership with our advertising partners, we've identified below some areas that are not suitable for advertising but that, at our discretion, we may allow to remain published without ads:
- Reproductive medical content (including vaginal and penile issues and sexually transmitted diseases)
- Content about sexuality, including losing your virginity or fetish content
- Content about abortion, circumcision, genital mutilation, rape, incest, pedophilia, and molestation
- Content describing violent crimes, gruesome accidents, or self mutilation
- Lewd or profane humor, including provocative double entendre
- Restrained journalistic or fine art nudity
If the content of your article falls into one of these areas, please turn ads off.
Ads can also not appear even when they are enabled in these circumstances.
- You have just published your article and it is still "Pending" as it is reviewed by our Quality Assessment Process (which takes approximately 24 hours).
- The Google bot has evaluated your article, and feels that the content may be in violation of the Google AdSense Program Policy.
- If you see frequent blank spots where ads should go, and no impressions or revenue appear in your AdSense reports, then you probably have not completed the Google AdSense PIN Process.
If you have specific questions, please Contact Us.permalink
- Can I opt out of ads altogether?
Yes, you have the option of turning off ads completely. To do this:
navigate to the article
click "Display Options" in the right-hand side of the HubTool
under the ads section, you can use the drop down to change your ads settings to 'Off'
the single article will then have ads disabled.
- How do I block specific ad content?
It can sometimes be difficult to block an individual ad. Google AdSense or another ad network controls the ads, but HubPages has the ability to report inappropriate ads to them or to use the filters provided in the UI to block ads in different ways. It can be easier to block entire categories of ads, such as "dating sites". However, doing so may impact potential revenue.Here are three ways to block an individual ad via the AdSense/AdX interface:
- You can block the landing page URL (the website you would land on if you clicked on the ad). This may not block all instances of the ad, however, as there may be multiple landing page URLs associated with a given ad creative.
- You can figure out which advertiser served the ad and block all ads associated with that advertiser. Same problems as method 1 though, as one ad creative could be associated with multiple advertisers.
- You can block the ad creative after doing an image search using a screenshot of the ad. Currently, this feature is in beta and often cannot find the specific ad you're looking for.
- How do I identify specific problematic ads?
HubPages works to limit problematic ad content on the site, but occasionally rogue ads may slip through. In those cases it is helpful to have the clickstring info for these articles in order identify and eliminate them from the site.
Here are two methods for identifying such problematic ads.
- Download the Google Publisher Toolbar Chrome Extension. It's like an enhanced version of the 'mute' button and it allows you to immediately report an ad you see (clickstring and all) to AdSense.
- If you use Chrome as your primary browser, you can try this:
- Open this link in a new tab: chrome://net-internals/#events
- Put into the filter (it is not case sensitive): URL_REQUEST
- If you have other tabs open (such as Gmail) it should start to show requests being made in Chrome.
- Click on the ad
- The tracking URL should show up (HINT: It has an aclk? parameter in the URL - try searching for 'aclk?' on the page)
There are several other ways to grab the clickstring of an ad. The methods described above are only useful for reporting ads served by AdSense (luckily, that includes most of the ads on HubPages). There are different methods depending on what browser you're using.permalink
- Why are my articles being blocked by AdSense because of the Robots.txt file?
When you navigate to the Site Diagnostics section of your Google AdSense account, you might see some links to your articles embedded in links that are blocked due to the Robots.txt file. Please be aware that most of the time, these are not direct article links, but cached versions of your articles on sites like googleusercontent.com which intentionally block the AdSense crawler from spidering their cached versions of your pages. Since virtually none of your traffic comes from these pages, and since we have no control over other sites, there's nothing we can do, but, more importantly, there's nothing to worry about either, since this doesn't affect your traffic.permalink
- I can't get past the security questions. What should I do?
- How do I clear the cache for my browser (Firefox)?
To clear the cache in Firefox, follow the steps below:
- Select Preferences from the menu bar
- Select the Advanced tab
- Select the Network tab
- In the Offline Storage section, click "Clear Now"
For more information about how to customize browser settings for Firefox, please visit the Help page for Mozilla Firefox.permalink
- How do I clear the cache for my browser (Chrome)?
To clear the cache in Chrome, follow the steps below:
- Click on the wrench icon on the browser toolbar
- Select Tools
- Select Clear browsing data
- Select the checkboxes for the type of data you wish to remove. We recommend checking: Clear browsing history, clear download history, empty the cache, delete cookies and other site and plug-in data
- Click "Clear browsing data"
For more information about how to customize browser settings for Chrome, please visit the Support page for Google Chrome.permalink
- How do I clear the cache for my browser (Safari)?
- I received an email from Google AdSense telling me that my ad units aren't optimized.
If Google AdSense ads are running on your articles, you may receive an email from Google telling you that the ad units are not optimized (you are not running enough ads, you might want to try different sizes, etc.). These emails are prepared by Google AdSense's marketing department, and do not take into account the way HubPages shares impressions and lays out ads. HubPages already optimizes your Google AdSense ads, in some advanced ways that small publishers that Google typically reaches out to are not capable of. We look at a number of things when it comes to optimization, including the format and style of text ads, and the placement of the ads on the page.permalink
- When does an article get a Pinterest 'Pin It' button?
There needs to be at least one image (at least 200 pixels wide and at least 150 pixels tall) in the article for a 'Pin It' button to appear. If there isn't any such image, then the 'Pin It' button will not appear.permalink
- How can I transfer content to HubPages from another website?
In some cases, you may want to move content that you have created on another website over to HubPages. While we do not allow duplicate content on our site, we do allow content that is no longer published on another site to be redirected or moved to HubPages. Below you will find step-by-step directions for moving your content.
How to Move Content to HubPages from Another Website
If you aren't given the option to redirect a piece of your content from another website to HubPages, we recommend moving the content by doing the following:
- Copy your content from the online source
- Unpublish the content
- Wait at least a few hours to see if the content is no longer indexed by Google and Yahoo. (You can also login to Google Webmaster Tools and request a removal of your article from Google's search results.)
- Copy your content onto HubPages and publish
How to Address Duplicate Content Problems
When transferring over your content to HubPages, it is possible that you will receive a warning for duplicate content on HubPages and your article may not be eligible for publication. If this occurs we can help you. If you have followed the above steps and you are still seeing the warning, please email us at http://hubpages.com/email/help/alert/duplicate and provide the following:
- The URL of your article that is being flagged as duplicate, and
- The URL of the old page where you removed the content.
- Why are random words in articles and other content linked to ads?
If you see random words liking to advertisements in HubPages content, then you likely have malware or ad-ware installed on your computer as HubPages does not insert ad links into content (Text Capsules, for example).
- Make sure to disable or uninstall any browser plugins or extensions. Toolbars, shopping, and other such apps are many times the culprit.
- Run a malware scan on your computer.
- Try a different browser. If the issue is related to a specific browser extension then installing a new browser can avoid any software interfering with your existing browser.
- Here are some other general browser trouble shooting steps to try as well.
- How do I start an embedded YouTube video at a certain timestamp?
There are two ways to start an embedded YouTube video at a specific timestamp:
- When viewing the video you wish to embed on YouTube, pause the video at the time you want to start, navigate to Share, check the box for "Start at" time, and copy the link.
- Add "&t=time" at the end of any YouTube URL, where time is in the format hours, minutes, and seconds. For example, to start a video at 1:45, add &t=1m45s.
- Why aren't edits to my article reflected in the Changed column in My Account?
Edits made to capsules—e.g., adding or removing capsules, making edits to existing capsules, and rearranging capsules—should be reflected in the Changed column in My Account > Hubs > Statistics immediately after they are made. Editing an article's title should also result in an immediate update to the content change date. If you made one or more of these types of edits and your content change date did not get updated, please report the bug in the Technical Problems Forum.
Certain changes to an article are not intended to be reflected in the content change date column. This includes: adding, removing or editing a summary, editing the category, or changing display option settings. This is because the content change date is primarily used for deciding when an article should be reevaluated by the Quality Assessment Process. The aforementioned edits (summaries, category, display options) are not visible in the Hub Hopper, and as a result are not considered content changes.permalink
- Account Administration - Publishing
- Why am I being asked to verify my telephone number to publish an article?
If you are prompted to verify your account via a text message (SMS) or phone call, this is to confirm that you are a real person and not an automated spammer. We use this method to make sure only real people publish on HubPages.
Enter your phone number and choose either a text message (SMS) or phone call. Within a minute or so, you should receive a text message or phone call with a verification code. Enter this into the field in the prompt window, and your article will be published promptly.
This is a one-time requirement per account—once you've phone-verified your account, you will not have to do so again to publish.
NOTE: Be aware that some mobile carriers block the service we use to verify phone numbers via SMS. If you are not receiving SMS verification codes. Try using voice verification instead of SMS.permalink
- How can I change the phone number for verification purposes?
If you are having trouble receiving phone verification calls or messages, think you may have entered the wrong number, or would like to try another phone number, you can enter it here.
Be aware that if you attempt multiple numbers and codes without success, then the ability to try again could be locked for 24 hours.permalink
- I'm not getting HubPages emails. How do I fix that?
You can go to My Account > Profile > Account Settings to configure your email preferences. Make sure to check 'allow HubPages to contact you' in order to receive regular emails from HubPages, including the Newsletter.
Use the "always" setting for messages you want to make sure you receive.
Occasionally some email systems mark HubPages email as spam
If you aren't receiving email messages about your account, you can safelist correspondence from HubPages. This means you designate HubPages as a trusted sender in your email program or service. This will help make sure that future messages from HubPages avoid your SPAM filter or junk mail folder. You can safelist by following these instructions.
Another good way to make sure that the HubPages emails get delivered would be to add the email addresses: email@example.com, firstname.lastname@example.org, and email@example.com into your email account's contacts (just set the name associated with this email address to 'HubPages Editor', 'HubPages Comment, and 'HubPages Email' or similar).permalink
- How can I adjust my notification settings or stop getting emails from HubPages?
If you do not want to receive email communication from HubPages or other HubPages users, it is simple to adjust your email preferences. There are three options:
- Allow HubPages to contact you? - uncheck this if you do not want to receive the HubPages newsletter, or other non-essential communications from HubPages.
- Allow other users to contact you? - uncheck this if you do not want other HubPages users to contact you. This will remove the "Send [your username] an email" link under "Fan Mail" on Your Profile page.
- Email me when I get new Followers? - uncheck this if you do not want an email letting you know when you have a new Follower on HubPages
In addition to the settings above there are a couple of other places where you may have indicated an email preference:
- Notification of new articles by favorite authors- you have the option within Your Profile to choose to be notified about new articles by the Hubbers you follow never, immediately, or in a daily digest.
- Comment Capsules - you can configure whether you want to receive an email notification when you get a new comment. By default, the capsule is set to email you for each new comment, though you can change those settings (to never receive comments, receive them as configured in your capsule, or always) by visiting Your Profile to choose to be notified about new articles by the Hubbers you follow never, immediately, or in a daily digest.
- Your Questions - when you post a question, there is a checkbox that says 'Follow this Question'. If you checked this when you asked the Question, you can prevent new emails by clicking the button
Please note that you may still receive an email notice if an administrative action has been applied to one of your articles, Questions, or Forum posts. There is no way to turn off these critical communications.permalink
- How do I close or delete my account?
If you would like to close your HubPages account, please sign in to the account that you would like to close, navigate to the Close Account page, and follow the instructions.
Please note that:
- Account closure is permanent and unrecoverable
- The username of a closed account will not be made available again
- If you are in the process of applying for Google AdSense through HubPages, we recommend completing that process before closing your account. If you close your account, your application is unlikely to be approved and it may significantly complicate a future application.
- If you close your account, your HubPages Earnings Program balance is subject to forfeiture. Please review your balance amount and the payment timing guidelines, and do not close your account if you do not want to forfeit your current balance
- How do I change my username?
Unfortunately, you can not change your username. If you need to change your username, please close your account and create a new one. If you choose to do this, please be aware that you will not be able to transfer your articles to the new account.
Usernames that are vulgar, trademarked, or encourage/incite violence are not permitted.
Depending on the severity, this can result in an automatic ban from HubPages.
Please keep in mind that while you cannot change your username, you can always change the Real Name that displays prominently on your profile by changing the text that appears in the Real Name field when you edit your HubPages profile page. Be sure that any real name you include complies with our guidelines.permalink
- What happens to my account when I die?
The ownership of a HubPages account is established by:
- Access to the account email associated with the HubPages profile
- Knowledge of the username and password
- Knowledge of the answers to the account security questions.
If you are concerned about succession, make sure to share that information with whomever you would like to have control of your account upon your passing.permalink
- Can I have multiple HubPages accounts?
You may have more than one account, as long as they are used in the spirit of contribution to the community. Creating large numbers of accounts primarily for promotional purposes may result in all of them being banned. Creating a new account after being banned is also prohibited. Please stick to a single persona in the Forums; using more the one account to post in the same Forum thread is not allowed.permalink
- How do I reset or change my password?
- I never received a verification email.
To have a new verification email sent to you, go to My Account > Profile > Account Settings. Check that your email address is correctly entered. If it is not, correct it and hit . Then (or if it is correct) click the blue verification link under the email field to have a new verification email sent to you. Be sure to check your spam and bulk folders in case your email provider mistakenly filtered out the message.permalink
- I have forgotten my log in information, and can't sign in.
You can sign in using either your username or the email address you used to sign up for your account. If you have forgotten one, you can always use the other.
If you cannot remember the email address you used to sign up, then search for emails from HubPages in your email accounts.
If you cannot remember either your username or the email you used to sign up, check your browser history to see if you can locate your Profile page in the sites you have visited. You can then see your username, and use that information to sign in.permalink
- How do I change my email address for HubPages message and notifications?
- Why have my articles been unpublished?
Your articles may be unpublished for rules violations, but they are still available to you in My Account. Sometimes, if we notice a pattern of violations, all of your articles may be unpublished at once. Once you bring your content into compliance with our policies, you can resubmit them for publication using the button on each article.
You articles may also not be published if they do not meet the minimum quality standards required to be Featured. To see if this is the case, open your article while logged in. There should be an alert in the black box at the top of the screen notifying you that your article is not published because it currently rests below HubPages threshold for quality. You can rectify this by improving it and once again submitting it to the Quality Assessment Process.permalink
- Why can't I publish articles?
If you find yourself unable to publish articles, this means your account has been banned. There can be multiple reasons for a banning, including (but not limited to) chronic rules violations, abusing the forums, and harassing other members of the site.permalink
- How do I file a copyright complaint with HubPages?
We take copyright violation very seriously, and are bound by the Digital Millennium Copyright Act to remove content upon receipt of an official complaint. Our users agree when they sign up for our service to take all responsibility for the content they post, so you can try contacting the user through the "contact" link on their profile. Alternatively, or if the user does not respond, you can find instructions to file a DMCA complaint, including how to email it to us.permalink
- How do I report trademark and other legal infringements to HubPages?
We take trademark and other legal issues surrounding content published on HubPages very seriously. Our users agree when they sign up for our service to take all responsibility for the content they post, so we recommend that you first try contacting the author directly. Visit the user's profile page, select "Fan Mail" from the navigation menu in the right sidebar, and the contact link should be visible.
Alternatively, or if the user does not respond, you may use this link to contact us about trademark and other legal issues.permalink
- How do I report rules violations or inappropriate content?
To report an article you believe violates our rules, look for the greybutton in the top right hand corner of the article. Once you click it, you can choose the reason you are reporting, and write a short explanation, if you feel it is needed. This doesn't change the publication status of the article, but rather alerts our moderation team to take a look.
We manually review every reported article and will take the appropriate action when there is, in fact, a violation of rules. Only the moderation team has the ability to unpublish content.permalink
- My article was copied without my permission. What can I do?
It's understandable to feel frustrated when someone copies your articles without your permission. However, since HubPages does not own the copyright to your content—you do—you must assert your copyright under the DMCA (Digital Millennium Copyright Act). We suggest following these best practices.
- See if there is a way to contact the site and file a DMCA (a formal copyright infringement complaint) claim by email or form. Be sure to follow the DMCA format we share in the Learning Center entry to the letter. (Any mistake in the format of your DMCA complaint will mean it will be ignored.)
- If you can't find a way to contact the site, then use WHOIS to find an email address for the site.
- If you do not receive a reply within a few days that the offending content has been taken down, then you can file a DMCA complaint with Google (select Web Search) and Bing (email firstname.lastname@example.org). This will not get the copied content taken down, but it will prevent it from appearing in Google and Bing search results.
As the copyright owner, you may also consider bringing legal action against the infringing party.permalink
- Why doesn't HubPages disable copy and paste for articles to prevent them from being copied?
- I have fixed my articles and want to republish.
If your article has been moderated for a rule violation, and you have taken the necessary steps to bring it into compliance, you can submit it for republication using the button on the article itself. It may take up to 72 hours for your article to be republished. Please be patient.
If you get an error message stating that you no longer have permission to publish, this is because your account has been banned.permalink
- I am having technical problems with my article.
If you are experiencing technical problems with your article, try refreshing your browser. Try these steps as well. If this does not help, check the Technical Problems on HubPages to see if anyone else is having or has had the same problem. If nobody else has posted about it, start a new thread explaining the problem, including any error messages you may be getting, screenshots of issues, as well as what browser you are using. Please use these guidelines in order to report all necessary specifications for your computer.permalink
- Why are some articles not showing up on my Profile page?
In order to let each Hubber’s best articles can really shine, only Featured articles are displayed on Profile pages. Should you choose, you can showcase articles that are not Featured in the “In the Spotlight” carousel on your Profile. You also have the option display all published articles on your profile by visiting My Account > Profile > Edit Profile, and selecting the radio button at the bottom of the page that enables all articles to show on the Profile.
In addition, in order for an article to be available to be displayed in the “In the Spotlight” section on Profile pages it must also contain an image that has an original size of at least 200 pixels wide and 150 pixels tall. This means an article with an image 192x192 pixels, for example, would not be available via the drop-down. The photo requirement applies to all articles, whether Featured or not
Articles with a Pending status (which are in the midst of being analyzed) will also not appear on the Profile page (articles will be Pending for approximately 24 hours, though this timeframe is re-set every time an edit is made).
Learn more in the Learning Center entry on the Quality Assessment Process.permalink
- I have questions about the Squidoo and HubPages transition.
- Publishing Rules & Policies
- Generally speaking, what am I allowed to put into an article?
Our objective with HubPages is to support authors that have the desire and intent to develop a readership on the HubPages site, and to contribute in a positive way to the HubPages community. If your intended use runs counter to this objective—for instance, if your sole purpose is to get backlinks for other sites or to promote or sell dubious products through your articles—then please stop using HubPages.
If your articles are identified as in violation, we generally will give you an opportunity to correct the problem and republish. However, repeated violations will result in your account being closed and all your articles being unpublished. If you are unsure whether or not your content meets our policies, we will be far more sympathetic if you contact us for clarification before publishing.permalink
- At the top of my article in a black box, I see a "content warning." What does that mean?
This is an automated notification that only you and HubPages administrators can see; other Hubbers and readers can not see it. It is triggered by certain words that are in your article, and is simply a notification that, if it is indeed on the topic it states, the article needs to comply with certain standards. Be sure to click on the link to read more relevant information.
Other subjects have become saturated with low-quality articles published by affiliate marketers. In these topic areas, articles written must be of exceptional quality and can not contain affiliate links. The content warnings serves as notice of this restriction. If we believe that your article does contain affiliate or promotional links, an additional warning will appear and the article will be blocked from publication.permalink
- I want to publish articles about adult topics. What is allowed?
Articles on HubPages are not allowed to contain adult content. Below are some examples of prohibited adult content; this should not be interpreted as exhaustive list of what is prohibited. Further, your articles must also comply with Google AdSense Program Policy on Adult Content.
The following are not allowed:
- Inappropriate language, including excessive profanity
- Content on sexual aids, toys, or enhancements
- Fetish content or content with sexual intent
- Sexually explicit content, including descriptions of sexual acts, tips, or practices
- Mail order brides, escort services, adult or sexual dating
- Nudity and lewd, obscene, or provocative images (including strategically covered nudity, see-through or sheer clothing, and close-ups of breasts, butts, or crotches)
- Or, links to sites that contain any of the above
Articles that are produced in a professional style, that use medical terms rather than slang, and that are not attempting to sell dubious treatments or products are more likely to be evaluated favorably (though it is no guarantee). If you are unsure if your content is allowed, please contact us for a clarification before attempting to publish.
You should also be aware that advertising may automatically be disabled on potentially adult content, and on content that touches on certain sensitive topic areas.
You can find more details in the Learning Center.permalink
- My article was moderated for mature content; what does that mean?
Mature content includes graphic violent or medical images, videos, or text, and the excessive use of profanity. All articles must be suitable for a general audience. If you are unsure if your mature themed article is ok, please contact us for clarification before publishing.
You can find more details in the Learning Center.permalink
- Am I allowed to create articles about gambling?
Articles that promote or link to sites that offer or promote gambling for money are not allowed. Discussions of gambling rules, strategies, or events are generally acceptable. If you are unsure if your gambling-related article is ok, please contact us for clarification before publishing.
You can find more details in the Learning Center.permalink
- Am I allowed to create articles about weapons?
Articles may not contain content that promote or link to sites that promote the sales of weapons or ammunition. This includes firearms, firearm components, BB and stun guns, fighting knives, explosives, and fireworks. This prohibition includes products listed in Amazon Capsules.
However, you may discuss the sport of hunting, and you can promote the sale of paintball or airsoft guns.
If you are unsure if your weapons-related article is ok, please contact us for clarification before publishing your article.
You can find more details in the Learning Center.permalink
- Am I allowed to create articles about beer, wine, or alcohol?
You may not create articles that sell, or link to sites that sell beer, hard alcohol and liqueurs. Further, links to alcohol related sites that require visitors to verify their age are prohibited.
However, you are free to publish reviews of a particular libation, brewery, winery, or distiller. Cocktail recipes are also fair game. Sites that sell wine and champagne are also allowed. On the subject of home brewing, you can share recipes and techniques, and you can sell related equipment. However, the sale of simple all-in-one brewing kits is prohibited.
If you are unsure if your alcohol-related article is ok, please contact us for clarification before publishing your article.
You can find more details in the Learning Center.permalink
- Am I allowed to create articles about drugs?
You may not publish articles that:
- depict illegal drug use.
- sell, promote the sale, or link to sites that promote the sale of herbal, prescription or illegal drugs, or drug paraphernalia.
This prohibition may include drugs that have medicinal purposes, or are decriminalized or legal in some jurisdictions. Articles that provide instructional information about illegal activities are also prohibited.
If you are unsure if your drug-related article is ok, please contact us for clarification before publishing your article.permalink
- May I publish articles about cigarettes or other tobacco products?
Articles that sell, promote the sale, or link to sites that promote the sale of tobacco products are prohibited. Tobacco products include cigarettes, cigars, rolling papers, chewing and pipe tobacco, pipes and other smoking devices, and electronic cigarettes.
Articles about herbal cigarettes (that contain no nicotine) and quitting or the health effects of smoking are fine, subject to the restrictions above.
If you are unsure if your tobacco-related content is ok, please contact us for clarification before publishing.
You can find more details in the Learning Center.permalink
- My article was moderated as substandard; what does that mean?
Substandard simply means that the quality of the article does not meet HubPages' standards. Below are some common reasons that an article may be moderated as substandard:
- "Test" or otherwise unfinished articles
- Very little content
- Poorly-formatted content
- Content that contains grammar or spelling mistakes that make it difficult to read or understand
- Links to sites that are parked, or for which the domain is available for sale
- Low quality pictures or video including distorted or low quality audio
- Broken links or videos.
- Sites that require the user to login in order to view content. This can include but is not limited to some content on Facebook and YouTube private videos
Remember that you can always spend some time improving your article to meet HubPages standards, and submit it to be evaluated for republication.You can find more details in the Learning Center. permalink
- My article was moderated for being overly promotional; what does that mean?
Purely promotional offers and articles designed only to promote other sites or businesses are not allowed. In particular, the following actions are likely to get your articles identified as overly promotional:
- including more than 2 links to any one domain
- keyword stuffed: repeatedly emphasizes words or phrases (often times with bold or italics)
- short "teasers" with links to "read more" at another site
- solely promotes a product, site, program, organization, or service
- excessive Amazon Capsules
- including links to a page that contains largely the same content as your article
Please note that promotional links are links that you have any interest in promoting (your blog, your Website, affiliate offers, etc.). Links to well-known Web resources which you don't have any personal interest in (like Wikipedia, news sites, encyclopedias, open directories, etc.) are exempt from this limitation.
You can find more details in the Learning Center.permalink
- My article was moderated for Deceptive Title or Capsule Use; what does that mean?
If the contents of your article do not deliver on its title, that could be considered deceptive. For instance, an 800 word article titled "All About the Stock Market" is deceptive because it's impossible to cover that subject thoroughly in 800 words. Please just choose a title that accurately describes the contents of your article.
Recipe Capsules should only be used in Recipe articles. This includes articles that contain recipes but are not categorized under the Food and Cooking Topic. Rating Capsules should only be used in articles with a single recipe or product review. Articles with multiple recipes or products reviewed may not use the Rating Capsule. Map Capsules should have a location that is directly related to the article content. Make sure you do not leave the default location (San Francisco).
You can find more details in the Learning Center.permalink
- My article has been moderated for duplicate content; what does that mean?
Duplicate content is not allowed on HubPages. Your article may also be moderated for duplicate content in cases where we determine there is substantial similarity to another work. This includes close paraphrasing, among other forms of misappropriation.
An article labeled as having duplicate content may have:
- Text that appears in whole or large part on another site. Even if you wrote the text or retain the copyright, you may not republish it on HubPages. When content is present on multiple sites, search engines devalue the content that has a later publication date. Thus, if you have already published content on another site and republish it on HubPages, your article and possibly the entire site will be penalized by search engines.
- Text that already appears in whole or large part on HubPages. Copying or paraphrasing another's article or one of your own, is not permitted on HubPages. Truly original content is always required.
- Text copied from multiple sources. Cutting and pasting content, even from a variety of sites is prohibited. Articles need to be written in your own words, just like academic works.
- Substantial similarity to another work
- My article was moderated for being purely personal; what does that mean?
HubPages is not a traditional blog site, where authors can publish personal journal-like entries. Articles can contain some personal content, but should be interesting, useful, and easily understandable to someone who does not know you personally. In general, HubPages content should be original, in-depth, useful, and media-rich; more like a magazine article than a blog.
If your article has been moderated for purely personal content, we encourage you to make changes to your content that will make it more interesting to a general audience. If that isn't possible, you can always start fresh on a new article.
You can find more details in the Learning Center.permalink
- My article has been moderated for watermarked or pixelated photos; what does that mean?
Images that are low resolution, grainy, or pixelated detract from the aesthetic appeal of an article and are prohibited. For the same reason, images or videos that contain obtrusive watermarks are also prohibited. Watermarks can include URLs, logos, copyright notices, or other text rendered over the image. This rule applies even if they are your own photos or videos, or photos or videos that you have the legal right to use.
You can find more details in the Learning Center.permalink
- My article has been moderated for dubious offers; what does that mean?
Articles that promote dubious offers are prohibited on HubPages. Some of the most common dubious offers include:
- "Watch TV/movies on your PC" scams
- Promotion of cell phone spyware
- Promotion of HCG supplements/injections
- Promotion of MLM or network marketing programs
- "Free energy" including, but not limited to "Run your car on water" content
- Promotion of cash gifting schemes
- Promotion of medical treatments that the FDA or FTC have found to be fraudulent.
Non-promotional, medical or scientific, or exposé articles on these subjects may be permitted.
If you are unsure whether or not the subject would be considered dubious, please contact us for clarification before publishing your article.
You can find more details in the Learning Center.permalink
- Why don't you allow articles in languages other than English?
- I want permission to use text or an image from an article.
All the users on HubPages agree to only publish content to which they have the necessary rights. If you wish to use text or images that appear on an article, please use the contact link of the user who authored that page. Visit the user's profile page, select "Fan Mail" from the navigation menu in the right sidebar, and the link should be visible. Do not contact the HubPages Team, we can not help you!permalink
- Can I use photos, video, and other content from other sites on my articles?
When you sign up for HubPages, you agree to use only content to which you hold the necessary rights. Basically, this means that if you did not create the content yourself (take the picture, create the video, etc.), you must have permission to use it from the person or organization that did create it. In our Learning Center guide on legally using images, you will find information on where you can find photos that are free to legally use in your articles. As with all content on HubPages, it must also meet our terms of service.permalink
- What are the guidelines for moderating my comments on articles?
Moderating comments on articles is the responsibility of each individual author. We strongly recommend that you approve comments that follow these guidelines:
The best comments are substantial. A substantial comment is a comment that:
- had some thought put into it
- adds to the discussion
- seems genuine
Do be aware that a long comment is not necessarily substantial. It might use a lot of words to say very little, or it might only say obvious things that almost every adult already knows.
Conversely, we strongly recommend that you disapprove or delete (depending on your comment settings) any comments with the issues listed below:
Not on topic
- Is the comment about something other than the subject of the article? Small talk, private messages, and off-topic conversations should be conducted off the article rather than in the comments section.
Very hard to read
- Are there so many spelling or grammar errors that the comment is very difficult or annoying to read? Is the comment very hard to understand?
- Are there many random letters, numbers, or other characters in the comment that don't seem to mean anything?
Non-native English AND not substantial
- Is English not the commenter's first language? A comment written in non-native English is only okay if it is substantial (see definition above) and follows the other rules.
Not in English
- Is the comment not in English? Be careful, a comment is allowed to discuss phrases in other languages as long as it is mainly in English.
- Is the commenter attacking someone, verbally abusing them, or telling them to "shut up"?
- Is the comment offensive or harassing?
- Is the comment racist, sexist, or homophobic?
- Be careful, it is okay to passionately disagree with someone or to criticize someone's actions or opinions as long as the comment isn't unnecessarily rude.
Inappropriately sexually explicit (with some important exceptions)
- A comment about sex acts involving animals or underage children is never okay.
- Is the comment on an article about sex, sexting, or romantic relationships? If yes, then a sexually explicit comment is generally okay. If the article is not about those topics, then a sexually explicit comment is not okay.
- Be careful, merely mentioning sex or certain body parts is always okay.
- Be careful, swearing (including the F-word) is often okay.
Threatens or encourages violence
- Is the commenter threatening or encouraging violence toward people? Be careful, a description of violence is okay (for example, a scene from a movie or an event that was in the news) as long as the commenter is not in favor of violence in real life.
- Does the comment encourage illegal animal cruelty (for example, torturing a dog)? Be careful, discussing killing animals legally (such as for food, hunting, or because they are pests) is okay.
- Is the comment spam? Is the comment trying to sell something or solicit money?
- Does the comment try to involve the reader in some type of scam or get-rich-quick scheme?
- Does the comment include a spammy, selfish, or profit-driven link or email address? Links in comments are often spammy, but be careful, sometimes links are okay! A link or email address is okay if the commenter seems well-intentioned and:
- The link goes to a helpful, high quality page with useful information relevant to the topic of the article. The page must be primarily informative rather than profit-driven.
- The link is to a relevant photograph or illustration.
- The commenter has included their email address so that they can be contacted for a non-commercial purpose. For example, leaving an email address so that others can send me suggestions for my next tattoo design is okay. Leaving an email address so that someone can hire me to mow their lawn is not okay, because my intentions are profit-driven.
See the example comment moderations for more help.permalink
- Where can I see specific examples of comments that should be moderated?
Here are some example comment moderation scenarios:When should a comment be deleted for being difficult to read?
Comment 1 - Okay: "Our 11 year old has now lost the use of his back legs and after reading the posts of the other dog owners it has helped me relize that putting him to sleep is the right thing todo even though it is heart breaking since ive had him so long"
Comment 2 - Not okay: "cos its totaly depend on stat sylabus mine is cbse. can u plz sugest me"
Reasoning: Although comment 1 contains several errors, it is fairly easy to read and understand. If you read it out loud, it sounds fine. On the other hand, comment 2 is very difficult to understand and is hard to read out loud (try it!).
Tips: When in doubt, try reading the comment out loud. But be careful, try not to penalize a comment for technical words or medical terms that you don't know.When should a comment be deleted for poor English?
Comment 3 - Okay: "That's very good question. And you are right, when I go to my singing class, my mentor often shifts the scale on his harmonium so that it's comfortable for all to practice. But that I think is doable for a Piano also. Although I'm not sure how often will the music teachers in the west would do it. More than the tunings, its the singing, or playing style which is different."
Comment 4 - Not okay: "Students need a lot of information from web. There are many useful information for students in Web."
Reasoning: Comments 3 and 4 are both in non-native English. However, comment 3 is substantial while comment 4 is not. Comment 3 shares the unique and valuable perspective of a music student. Comment 4 doesn't say much that is interesting or useful. Pretty much everyone already knows that there is a lot of information on the web (the internet), and that students use that information. So comment 4 is not substantial.permalink
- What can I put in the Real Name field of my profile?
Adding a real name to your HubPages profile is a great way to enhance your personal brand and add to your credibility as a writer. Please be sure to use a real name or a real-sounding pen name. Non-English characters, special characters, brand and business names, and website URLs are prohibited. You may, however, include initials, titles (Dr., Reverend, Rabbi, etc), and professional credentials, such as (MD, M.S., etc).
Failure to comply with the Real Name requirements may result in the loss of your ability to display a real name on your profile, pending Moderator review.permalink
- Making Money on HubPages
- How do I make money on HubPages?
On HubPages you earn money through online advertising (Google AdSense and the HubPages Ad Program) and/or affiliate referrals (displayed in the form of Amazon Capsules). Every time someone views one of your articles, we display ads and/or affiliate products. 60% of the time, these ads and products can generate revenue for you, and 40% of the time, they can generate revenue for HubPages. We do our best to streamline the signup process for all of our earnings options:
- You can set up an AdSense account with Google through a simple form. Once you hit their minimum payout, you will get paid directly by Google.
- Amazon products are optionally featured in your articles through Capsules—you decide which products to highlight. However, Google AdSense and the Ad Program automatically display ads on your articles—no Capsules are needed.
- In order to participate in the Ad and Amazon Programs, you must activate the HubPages Earnings Program. The HubPages Earnings Program provides a way for HubPages to pay you directly for the Ad and Amazon Program earnings, and other things like contest prize winnings. Once you hit the minimum earnings ($50) in the HubPages Earnings Program, you will get paid by HubPages directly.
- You can set up an Amazon Affiliate account by following the instructions in our Learning Center guide. For these earnings, you will get paid directly by Amazon.
- How much money can I make on HubPages?
It is certainly possible to earn money on HubPages. However, we are careful not to over-promise results because earnings depend largely on the effort and skill each writer puts in.
Those who approach HubPages with diligence, patience, and the determination to write high-quality articles on what people are searching for can earn a steady side-income. The most important thing to keep in mind is that it takes time to gain the readership that leads to significant earnings. There are many Hubbers who are earning hundreds of dollars every month. In most cases, continuously publishing high-quality articles has been the secret to their success.permalink
- How do impressions generate revenue on HubPages?
After you’ve joined advertising affiliate programs and/or the HubPages Earnings Program, ads from these programs may appear on your articles. 60% of the time, ads appearing on your articles can earn money for you (referred to as your share of impressions) and 40% of the time, ads appearing on your articles can earn money for HubPages. The 60-40 split occurs at random each time a page is displayed for a visitor without regard to any other factor, such as time of day, the traffic an article gets, etc.
HubPages splits the impressions with you in the following way:
- Your own articles and profile page: You receive 60% of total impressions. Please read this FAQ entry for a more in-depth explanation of how impression-sharing works for ads.
- The HubPages Affiliate (or Referral) Program: You can refer new writers to HubPages and if they become Hubbers within 30 days, you receive an additional 10% of their lifetime impressions.
- Why do my impressions appear to be less than 60%?
A big part of the discrepancy is related to how common ad-blocking software has become, but there are other factors as well (slow loading, ads disabled on articles, fraud traffic that Google doesn't serve ads on, etc.)Here is an example of how/why impressions might differ:
- 60% (author share of impressions) of 1,300 views = 780 impressions
- We see a measurement of ad impressions to article view rate of about 80-85%* (rather than the full 100%) due to the factors discussed above.
- The "expected" number of measurement impressions for 1300 views would be roughly
- 85% (ad display rate*) x 60% (your share of impressions) x article views.
- That would translate to 663 measurement impressions on the 1,300 views which is closer to 50% of the potential impressions. *NOTE: The ratio (80-85%) can vary significantly from account to account, depending on the demographics of the visitors, the mobile/desktop split, etc.
- Can I monitor traffic with Google Analytics?
If you want to dig deeper into the traffic trends on your articles, you can track your pages on HubPages using Google Analytics. Simply sign up for a Google Analytics account (if you don't already have one) and then enter the code they assign you (which starts with UA-) on your HubPages Affiliate Settings for Google Analytics.
These are the settings we recommend that you use when you sign up. You can use a different time zone if you like, but the data we report at HubPages is based on Pacific Time.Account Name: HubPages Website's URL: http://hubpages.com
Time zone country or territory: United States
Time zone: (GMT-08:00) Pacific Time
Be warned that the page view and referrer data from analytics is never going to match up precisely with what we report. The method they use to collect data is different, so you should expect small discrepancies. For step-by-step instructions on how to set up and read your Google Analytics account, check out our Learning Center guide.permalink
- Can I earn by referring new writers to HubPages?
Yes! You can do so through the HubPages Affiliate Program, which will allow you to earn 10% of the article impressions from users you referred to HubPages. It's a great way to share in the success of good writers in your life.
The program works like this: you'll give people you know a specially-encoded link to a page on HubPages. If they click on that link and sign up within 30 days, and before they click on someone else's specially-encoded link, then you'll enjoy 10% of their lifetime impressions automatically. That 10% comes out of our share, not theirs; they will earn 60% of impressions whether they sign up through you or not.
Please refer to our Learning Center entry on Referral Trackers and the HubPages Affiliate Program to learn how to create these Referral Tracker-encoded links, and for more details on how the Program works.
A note on responsible use: Please share your Referral Tracker-encoded links judiciously. It's best to share them with people you know, but if you'd like to share them on other Websites you participate on, make sure you are complying with all relevant rules that that site might have regarding the posting of links (you don't want to be labeled a spammer). Please note that if we receive complaints about the irresponsible use of Referral Tracker-encoded links, this may result in the disabling of your Referral Tracker and the loss of any referred users through that Tracker, and possibly the deactivation of your account.
Additionally, referral trackers are intended for use off of HubPages. Any referral links placed on your HubPages articles will not work.permalink
- If I am in the HubPages Ad Program, can I still earn from the HubPages Referral Program?
Yes, absolutely! If you have the Ad Program enabled, we will run the Ad Program layout on the referred user's article 10% of the time (regardless of what program the referred user is opted into) and you will be credited for the earnings.
Please note: the Referral Program earnings will be included in your aggregate Ad Program earnings totals rather than broken out separately.permalink
- Account Administration - The HubPages Earnings Program
- HubPages Earnings Program - General
- How do I join the HubPages Earnings Program?
- What are the requirements for each program available through the HubPages Earnings Program?
These are the requirements for each of the programs currently available through the HubPages Earnings Program. Please visit My Account > Earnings > Settings to check the status for each program individually.
Program Requirements HubPages Earnings Program (HEP) PayPal, Tax Form HubPages Ad Program HEP (PayPal, Tax Form), AdSense HubPages Amazon Program HEP (PayPal, Tax Form), AdSense, phone verification, one published article Contest Payments HEP (PayPal, Tax Form)
- How can I see how much money I've made?
- Are all of my articles eligible for the HubPages Earnings Program?
If you join the HubPages Earnings Program, we will review each of your articles for eligibility. If your articles have advertising-appropriate content (that is within the guidelines of HubPages and our ad network partners), then those pieces can run ads from the HubPages Earnings Program.permalink
- I want to activate the HubPages Earnings Program for my account. Is my personal information secure?
Your personal information is safe with us. We use bank-level security measures to safeguard your information. Here are some of the practices and technologies we employ to keep your data and account information secure and private:
- We safeguard our servers in a secure facility protected by biometrics palm scanners and 24/7 security guards.
- We use financial industry standard 128-bit SSL encryption to protect all data transferred between us and browsers. This keeps communication between HubPages and you private.
- We utilize rigorous data security standards. This includes encryption, backups, and safeguarding data.
- How do payments work for the HubPages Earnings Program?
We provide you with a managed service which includes ad performance reporting and a monthly payment directly via PayPal once you’ve reached a $50 payout threshold. Earnings from the Ad and Amazon Programs will be added together to help you reach the $50 payout threshold faster. The payment represents your portion of the revenue share associated with the HubPages Earnings Program advertising that has run on your share of impressions on your articles. You can view your HubPages Earnings Program earnings in My Account > Earnings > Balance History.
Payments will be disbursed around the 28th of the month for the previous month's earnings.
- What do the earning dates mean in my HubPages Earnings Program reports?
HubPages pays out revenue around the 28th of each month for the previous month's earnings. Your monthly payment is on a 30-day cycle, meaning each month's payout consists of earnings from the previous month. If you earn in a given month, but do not meet the payout limit of $50, that month's earnings will roll over and be added to the next month's earnings until you do reach the limit, at which point you will be paid the month after you exceeded the limit. "Monthly Earnings" refers to the amount of revenue you generated for that month, specifically.
For more details, please refer to the explanation of HubPages Earnings Program payments.permalink
- What does Balance History mean?
My Account > Earnings > Balance History is where you can view past earnings on a monthly basis. The Earnings column reflects how much revenue you generated via the HubPages Earnings Program for that particular month. The Payment column reflects how much revenue HubPages paid out to you that month. The Balance column reflects how much unpaid revenue is sitting in your HubPages Earnings Program account. Remember, your balance must reach $50 before the first payout. Please also read about the potential for tax witholding.permalink
- Where can I check my earnings?
You can find your HubPages Earnings Program reports in My Account > Earnings > Earnings Reports.
Please note: because we cannot report Ad Program earnings until we have collected data from all of our advertising partners, there tends to be a 24-hour lag in finalized earnings data. During the week, earnings for the previous day should be finalized by noon Pacific Standard Time. Earnings for the weekend (including Fridays) should be available the following Monday. Until earnings are certified (uncertified earnings have an asterisk next to them), they may be adjusted to correct problems that can arise from ad network reporting problems, or other technical issues. Before sending an email or reporting an issue in the Forums, please double check that the earnings for the date you are looking at are certified and final.permalink
- HubPages Earnings Program - PayPal
- I received an email from HubPages telling me my PayPal account has changed. Did HubPages actually change my PayPal account information?
No. We apologize for the confusion but each first-time association receives this notification.permalink
- What type of PayPal account do I need to participate in the HubPages Earnings Program?
A Personal account is all you need.permalink
- Can I get paid with a method other than PayPal?
PayPal is the only supported form of payment. We apologize for any inconvenience.permalink
- What information is required to open a Personal PayPal account?
To open a Personal account, you just need to provide your name, address, phone number, and email address. You will need to create a password for your new account and choose 2 security questions. If you forget your password, PayPal will ask you to answer your security questions to log in to your account. After you sign up for an account, you can start receiving money right away. You’ll need to add a payment method (like a credit card or bank account) to send money.
Please remember that your best resource for PayPal-related inquiries is the PayPal Help Center.permalink
- Do I have to add funds to my PayPal account to use PayPal?
- What should I do if my PayPal account is locked?
- Can the name on my bank account and PayPal account be different?
No. The name on your PayPal account should match the name on your bank account. If the name on your bank account differs in any way, check with your bank to make sure that transfers will go through. If they won’t, you’ll need to update the name on your bank account or the name on your PayPal account. To request a name change on your PayPal account, please contact PayPal directly.
Please remember that your best resource for PayPal-related inquiries is the PayPal Help Center.permalink
- How do I contact PayPal if I have a question about my existing account OR creating a new account?
- How can I check whether or not my PayPal account is successfully linked to HubPages?
- HubPages Earnings Program - Taxes
- Why do I have to submit tax information to participate in the HubPages Earnings Program?
Payments to you for your participation in the HubPages Earnings Program are made by HubPages. Because HubPages is paying you, HubPages is required by the United States Internal Revenue Service to collect tax information from you.permalink
- I am not a resident of the United States, why do I need to fill out US tax forms for the HubPages Earnings Program?
As a United States-based company, HubPages is required by the Internal Revenue Service to collect tax information from authors who receive payment from HubPages. This applies to all authors, including those who are based outside of the United States.permalink
- Can HubPages help me with my tax information?
Please review the Tax Information section in your HubPages account. HubPages provides a tool to submit tax information electronically. You may also submit tax information in hard copy by fax or mail. Note that it is your responsibility to consult with your tax advisor and/or the Internal Revenue Service to confirm the status of your situation and your sole final determination which tax forms and information to submit to HubPages. HubPages cannot assist you with respect to the information you provide on your tax forms.permalink
- Can I change my tax information?
Yes. You may submit a new tax form, which will then become the tax information-of-record for your account (presuming the information is not reported as being potentially fraudulent, etc).permalink
- I can’t see my previously entered tax information, why not?
- I have more than one HubPages account, do I need to enter tax information separately for each account?
Yes. If you elect to turn on the HubPages Earnings Program on more than one account, please enter tax information separately for each account.permalink
- Why is the 'Individual' option not available for Form W8-BEN?
Given the type of revenue you earn through the HubPages Earnings Program, the Internal Revenue Service Form W8-BEN instructions ask non-U.S. individuals to complete Form 8233 in order to claim a tax treaty exemption from withholding.permalink
- Will I receive end-of-year tax forms from HubPages?
No. Beginning in 2013, the IRS requires that payments made via third party network transactions (e.g., PayPal) be reported on Form 1099-K by the payment settlement entity and are not subject to reporting on Form 1099-MISC. Since PayPal is the only mechanism by which HubPages Earnings Program payments are disbursed, HubPages will not be mailing 1099-MISC forms. As of 2015, PayPal will issue 1099K forms, but only for accounts with $20,000 and 200+ payments.permalink
- My account shows a withholding amount being reduced from my balance, why?
Based on the tax information you provided and/or the tax status of your HubPages Earnings Program account, the Internal Revenue Service may require certain amounts of your balance to be withheld. Unfortunately, HubPages cannot provide guidance or advice with respect to any withholding or the tax information that you have provided.permalink
- The HubPages Ad Program
- How will the advertising appear on my article if I opt-in to the Ad Program?
In the usual AdSense arrangement, you’re given four ad units on both desktop and mobile. If you opt in to the Ad Program, you're given up to eight full-size ad units on desktop and six on mobile. For the desktop ad layout specifically, you will still keep one AdSense ad unit in the footer. You will get paid by Google AdSense directly for that one unit.
The Ad Program ad units might be filled with Google AdSense ads, if these ads outperform other ad partners' ads, and you will be paid for these via the HubPages Earnings Program. In the graphic below, the blue rectangles represent your direct Google AdSense units, the orange rectangles represent your Ad Program units, and the red rectangles represent additional ads on the AdSense-only layouts where HubPages gets 100% of the earnings. (AdSense regulations only permit you to earn from 4 ads per page, which is why HubPages earns 100% of the revenue from the other 4. We've kept the same ad layout across all articles for consistency but we've given Hubbers the highest-paying ads that fall within AdSense's guidelines on the AdSense-only layout.)
Please note that most articles will have one of the advertising layouts above. Some articles may have less ads depending on their length and Capsule formation.permalink
- What are the requirements for enrollment in the HubPages Ad Program?
- Upon activating the Ad Program, when will the ads start showing up on my articles?
Upon successfully activating the Ad Program, allow one full hour for advertisements to begin running in the new format.permalink
- What types of advertisements are considered unacceptable under the HubPages Ad Policy Guidelines?
The following is a list of some of the types of advertising that HubPages will not accept. These types of ads should never appear on your articles:
- General: Advertisements that contain fraudulent, deceptive, or misleading statements or illustrations. Attacks of a personal nature.
- Blinking/Jumping Ads: Advertisements that excessively blink or "jump around" in the ad space to gain attention are not acceptable.
- Autoplay Audio: Ads with audio must be user initiated on click. Must contain visible stop/play and pause or mute functionality.
- Discrimination: Advertisements that fail to comply with the express requirements of US federal and state laws.
- Offensive to Good Taste: Indecent, vulgar, or suggestive. This includes pornography.
- Gambling: Advertisements promoting wagering sites or gambling.
- Weapons: Advertisements for firearms and ammunition.
- Tobacco: Advertisements for cigarettes or other tobacco products.
- Error Boxes: Advertisements that mimic windows error messages.
- Pop-Ups and Pop-Unders: Pop-ups generally open new web browser windows to display advertisements. Pop-Unders open a new browser window hidden under the active window. Both of these are violate HubPages' ad policy. The only exceptions to this rule are brand study surveys.
If you do come across one or more of these types of advertisements while perusing HubPages, please check out the FAQ entry below for instructions on how to to let us know so that we can track down the offending ad and have it removed ASAP.permalink
- What should I do if I see an advertisement on HubPages that is in violation of HubPages' Ad Policy?
If you come across one or more of these types of advertisements while perusing HubPages, please contact us as soon as possible to let us know. Within your message, please try to include any or all of the following:
- URL of the exact page where the ad loaded, and the location of the ad on the page
- Time and day the ad loaded.
- Please try to grab and save a screenshot of the advertisement. You will not be able to upload along with the "Contact Us" form, but we may email you asking to see it.
- At minimum, a written description of what the ad looked like: what category it belongs in, the brand being advertised, etc.
- Why are my Ad Program impressions lower than my article views?
The reported Ad Program impressions will be lower than your article views. These numbers are not supposed to be the same. In general, for every 1000 article views, you should be seeing about 600 Ad Program impressions. This is explained in further detail in our impression sharing program.
Ad Program reports are on a calendar day basis, whereas views are based on a moving 24-hour window. However, if you view your report looking at a longer period like "month views," these numbers should be fairly close. Some other things to keep in mind:
- Some of your views could be from people using ad blocking software/plugins, so in that case, ad impressions will not register.
- Views that happen in the HubHopper are not considered Ad Program impressions since there are no ads on articles in the HubHopper.
- Some people might click away from your article before all ads are displayed.
- Ads are disabled or you have turned ads off on some of your articles.
- Why was I banned from the HubPages Ad Program?
- The HubPages Amazon Program
- What is the Amazon Program and how do I sign up?
The Amazon Program is a great way to earn from Amazon products displayed on your articles and is an affiliate program offered as a means of earning via the HubPages Earnings Program, the other being the Ad Program. To sign up, please visit My Account > Earnings > Settings, click on the button next to the Amazon Program, and follow the instructions. When participating in the Amazon Program, your earnings reports and payments will be provided by HubPages rather than Amazon.
HubPages offers a very high Amazon commission tier because the volume of sales across HubPages is aggregated for the benefit of all participants. The program will track referrals from your articles and the resulting purchase activity on Amazon. You will accrue into your HubPages Earnings Program balance from this activity, based on a commission from transactions on Amazon that occur after a referral from your articles.
You also have the option to participate in the Amazon Associates Program directly through Amazon. For instructions on how to do that, please visit this Learning Center guide.permalink
- Who is eligible to participate in the Amazon Program?
The opportunity is available to all writers on HubPages with at least one published article who participate in the HubPages Earnings Program. Like the Ad Program, an approved Google AdSense account will be required for participation in the HubPages Amazon Program. For a list of requirements by program, please see the chart here.permalink
- Can I participate in the Amazon Program without joining the HubPages Earnings Program?
No, you must be enrolled and in good standing with the HubPages Earnings Program in order to participate in the Amazon Program. If you don't want to participate in the Amazon Program offered through HubPages, you can participate in Amazon Associates directly through Amazon. For instructions on how to do that, please visit this Learning Center guide.
You can disable the Ad Program component of the HubPages Earnings Program in the event that you would like to run the Amazon Program only.permalink
- I have multiple HubPages accounts. Do I need to sign-up separately in each account?
Yes. Each account is treated independently for the purposes of your participation in all available HubPages Earnings Programs.permalink
- Do I have to fill out any forms with Amazon to participate?
- How are earnings from the Amazon Program calculated?
The Amazon Program will track product referrals from your articles. You will accrue into your HubPages Earnings Program balance from this activity (via a commission from purchase activity on Amazon based on referrals from your articles). HubPages keeps separate track of all HubPages-issued IDs that participate in the Amazon Program under HubPages. Your ID will have its own tracking, which is based on your account activity and is not pooled with other HubPages users.
The revenue sharing for the Amazon Program works the same way as with other HEP Programs, by alternating your affiliate ID 60% of the time with HubPages' affiliate ID 40% of the time.
The Amazon Sales Report will only reflect sales that occurred in your share of impressions.permalink
- How will the Amazon earnings look in my HubPages Earnings Program reports?
Amazon earnings will be broken out every day into a separate report. If you participate in more than one component of the HubPages Earnings Program (the Ad Program and/or the Amazon Program), your total Program earnings will reflect the amount in aggregate across the three programs. That helps you reach $50 payout more quickly.permalink
- How can I tell if an item purchased though the HP Amazon earnings program was returned?
If an item is returned or not shipped it will be reflected as a negative amount in the Amazon earnings report. The information HubPages receive from Amazon for the HubPages Amazon program does not indicate why a product didn't ship or was returned.permalink
- What reporting is offered?
There are two reports related to the Amazon Program. One will show earnings data on a daily basis, and the other will list the actual items sold (on your share of impressions only) on a separate page.
Please note: because earnings and revenue are both rounded to the nearest cent, the earnings rate column won't match exactly the round numbers in the Amazon’s published commission tiers.permalink
- Can I have a separate Amazon Associates account outside of HubPages?
Yes. If you have a personal Amazon Associates Program ID, you may use that on other sites (per your agreement with Amazon to do so). The Amazon Program under the HubPages Earnings Program only covers the HubPages site.permalink
- May I use my HubPages-assigned Amazon ID outside of HubPages?
No. The ID that HubPages assigns to your HubPages Earnings Program account is authorized for use only on HubPages. You are not permitted to use it off of HubPages or to provide it to others as downstream affiliates of you.permalink
- When Amazon Program participants collectively reach the highest commission tier in a given month, will HubPages apply the highest rate to all products shipped during that month?
No. Unfortunately because of technical limitations of the Amazon data feed, HubPages will not retroactively apply the highest commission tier to products shipped before the commission tier is reached. We believe that participants in the Amazon Program will collectively reach the highest commission tier within the first couple of weeks of the month, which is much faster than most Hubbers can reach individually. If you are a power Amazon Associates user and reach the highest tier on your own fast enough already, then switching to Amazon Program probably is not the best choice for you.permalink
- I live in a state that is ineligible to participate in Amazon Associates. Can I participate in the Amazon Program through HubPages?
- Can I purchase Amazon products displayed on my own articles and earn a commission?
No. Purchasing products using your own links is strictly prohibited and is grounds for expulsion from the Amazon Program as well as forfeiture of your entire HubPages Earnings Program balance.permalink
- HubPages Earnings Program - General
- What kind of Questions am I allowed to ask?
The Answers section of HubPages is intended to inspire high quality articles and give people the option to post short, helpful answers to assist you in creating an article.
It is not intended for moderation issues, technical issues, or any other inquiries that require the response of HP staff. Please post these in the Forums or via our Help system.
If you want to direct a question at a specific Hubber, please contact that Hubber via his/her Profile page (by sending them an email) and not by posting a Question. To do so, navigate to his/her profile, click on Fan Mail, and then click "Send [username] an email". Questions are public and available for anyone in the HubPages community to comment on.
- When is a good time to visit Vietnam and why?
- What are important things to ask when buying a used guitar?
We strongly encourage people to ask Questions that:
- Require a factual Answer with useful information.
- Have the potential to lead to an interesting, informative article.
- Stray away from opinion and yes/no subjects (e.g. What's your favorite color?).
If you just want to make friendly conversation, please visit our Community News Forum instead.
Please see this FAQ entry for technical problems.
If you have questions specifically related to HubPages, please ask it in the Getting Help for HubPages Forum.permalink
- Can I Answer a Question more than once?
You are only allowed to submit one short Answer to a Question, but you can create as many articles answering a Question as you like.permalink
- How does the voting on Answers work?
HubPages members may vote an Answer up or down depending on how well they feel it answers the question. Every Answer starts with a single up vote (by the author of the Answer). The ordering of Answers is determined both by the number of up votes and down votes, but also by the reputations of the users doing the voting. Answers that receive enough down votes will not be displayed on the page, but can still be viewed by clicking a link.permalink
- Can I receive income from Questions I ask?
Yes, an author who creates a question in Answers will receive 60% of the impressions for that page as with articles.permalink
- What are the Forums?
The Forums are an online meeting place for Hubbers to connect. Hubbers get to know one another, give each other advice, help each other out, and converse about things that interest them.permalink
- How are the Forums different from Answers and article Comments?
Forums are primarily focused on discussion between many different people. Here’s a short guide to understanding what sort of conversation should be going where:
- Questions/comments about an article: should go in that article’s comments
- Questions of a non-HubPages, topical nature (“where can I buy the cheapest airline tickets?”, “how do I make a peach cobbler?”): should be asked in the Answers section
- Questions about HubPages (“I’m having trouble publishing”, “How do I sign up for AdSense”): check this FAQ first; if not there, ask in the Need Help? Ask here Forum
- Notifying staff of a technical or ad problem, or to request a new feature: should be posted in the Technical Problems on HubPages Forum, the Ad Problems on HubPages Forum, or the Report a New HubPages Feature Forum, respectively.
- Requests for Feedback on your article: should be posted in the Improving Your Hub Forum
- Discussions of all other sorts: in the various forums, such as Community News, Politics, and Freeform Discussion
- What are the Forums for?
We encourage all Hubbers to use the Forums as an open space to:
- Interact with each other in the spirit of cooperation and fun
- Ask for and respond to calls for help and assistance with publishing on HubPages
- Share advice and tips on how to create better articles and how to draw more visitors
- Come up with ideas to make HubPages work better for everyone
- Discuss your favorite topics
The Forums allow the community to complement each individual Hubber’s own talents and interests, to provide a living and growing repository for shared wisdom, mutual support and inspiration.permalink
- What are the Forum rules?
We ask that all Hubbers choosing to participate adhere to these guidelines, in order to maintain the kind of resource everyone will love using and feel comfortable participating in:
- Stick to the Topic: Please stay on the thread’s topic when replying to an existing thread. If you don’t see an open thread about something you’d like to discuss, please open a new thread.
- Respect: Please maintain respect for other Hubbers, even if you don’t necessarily agree with them. Keep your language clean and don’t make personal attacks. By choosing to be civil, you make the discussion better for everyone involved.
- Spread the Word: Encourage Hubbers seeking help to visit the Forum to discuss.
- What are we not allowed to do in the Forums?
In order to keep the Forums clean, constructive, and fun, we must maintain high standards of conduct. The following are prohibited in the Forums:
- Promoting your articles or other sites: This includes linking to your own articles or any site that you have a vested interest in promoting. To be on safe side, we recommend that you establish a presence in the HubPages community before you post any links in the Forums. The only Forums you’re allowed to post links to an article in are the Improving Your Hub Forum and HubChallenges Forum.
- Signatures: Please do include a signature with your posts. Attempts to post signatures that include links to your articles or another site may result in a permanent account ban. A link to your profile page is included with every post, and you can put information about yourself and a link to a site you'd like to promote on your profile page.
- Making Personal Attacks: Debate and disagreements on points of substance are all right, but personal attacks, petty bickering, extreme profanity, and thread hijacking will be dealt with swiftly.
- Cross Posting: Please do not post the same message to more than one Forum thread.
- Multiple Accounts: While we don't prohibit having more than one HubPages account, we ask that you stick to a single persona in the forums. The deceptive use of multiple accounts, especially in a single thread is prohibited. The use of secondary accounts to circumvent a forum ban is also prohibited.
- Report posts just because you don't like them. Only use the report button on posts you think break the forum rules.
- I’ve been banned from the Forums. What do I do?
If you attempt to post in the Forums after being banned for a violation, you will see a link to the thread where the violation occurred, and a notification of when your Forum privileges have been scheduled to be reinstated. Each subsequent violation will incur longer ban durations, and eventually your Forum privileges may be permanently revoked. So please familiarize yourself with our rules before posting again.permalink
- What are HubPages contests and why should I participate in them?
HubPages contests are a great way to build up your repertoire with the potential for earning a bonus from your content. Periodically, HubPages administers a themed contest for our writers. Participation requires publishing articles that meet the contest’s specific minimum requirements (as specified in the rules), and submissions have the potential of winning additional money for top-quality pieces.permalink
- Where can I read about previous contests on HubPages?
- How do I make money from contests?
Contest participants can make money two ways typically (although the way winners and prizes are given out can vary from contest to contest): through a random daily drawing, and by having an entry selected as a finalist by contest judges.
There are many opportunities to make money in the HubPages contests, but each contest is slightly different; we recommend reading the contest rules to find out more about contest prizes. Depending on the contest, other prizes may also be awarded. For example, in our HubPatron of the Arts Contest, we awarded a Smashwords Prize which formatted, published, and helped distribute an ebook of the Grand Prize winner’s work.permalink
- Am I eligible to participate in a HubPages contests?
There are usually geographic restrictions: none of our contests are open to residents of Cuba, Iran, Iraq, Syria, North Korea, Myanmar, Sudan, Puerto Rico, or the Province of Quebec. HubPages contests are void in these countries and in any other jurisdiction where prohibited and restricted by law. There is also an age requirement: you must be at least 18 years old at the time of entry to participate. Any additional rules regarding eligibility are spelled out in detail in each contest’s official rules, so please be sure to read those carefully before entering.
Anyone meeting the geographic criteria is eligible to earn from a contest, but in order to get paid for a contest, you need to be enrolled and in good standing with the HubPages Earnings Program. If you win a contest but have not joined the HubPages Earnings Program, you will get an email reminding you to sign up.permalink
- How long do contests last, and how often do you have them?
HubPages contests last between two and four weeks depending on the type of contest. HubPages contests usually occur once a year or so.permalink
- How do I get paid for any contest prize winnings?
- Where can I see my contest earnings?
- The Quality Assessment Process
- What is the Quality Assessment Process and how does it work?
Since the quality of an article is so important to today's online readers, it is important that HubPages maintains a reputation for quality content. The Quality Assessment Process (QAP) is the name of the process we use to determine the general quality level of an article. This assessment is used to determine how and where your content will appear on HubPages.
The QAP currently incorporates three unique rating facets. After any article is published, it will be assessed by one or more of the following:
- Quality assessment ratings provided by people using the Hub Hopper
- Artificial intelligence and machine learning algorithms trained to identify content with serious quality issues
- The article's search traffic over an extended period of time
All articles will be evaluated by the QAP after they are published. Existing articles will be re-evaluated whenever they are edited, but may also be re-evaluated based on random sampling.permalink
Check out the Learning Center for helpful suggestions on improving your article.
- What are Featured Articles?
When our Quality Assessment Process (QAP) identifies articles of particularly good quality, these articles are given a special status on HubPages that we refer to as Featured Articles. Featured Articles enjoy the following benefits:
- They appear on HubPages' Topic Pages and in the "Related Hubs" section of other articles
- They are presented to external search engines
- They are included in your public HubPages Profile
Articles that have been recently published or updated, but not yet assessed by the QAP, will appear as "Pending" in My Account > Statistics. After being assessed by the QAP (which typically happens within 24 hours) their Pending status will be removed. If they become Featured, they will be identified by a black "H" symbol in My Account > Statistics.permalink
- Why are only some articles Featured?
At HubPages, we strive to highlight and promote the great content, so instead of presenting every article on our site’s major pages and search engines, we carefully analyze each piece to determine a curated set that we will showcase.
The overall quality of content that we highlight on our site and make available to casual searchers is important because we want to create the best possible experience for readers while also giving Hubbers the opportunity to hone their online writing skills in a safe, supportive, and informative environment where their work will be displayed beside other articles that are high quality.permalink
- Does a article's state affect my ability to file a DMCA complaint?
No. If your article is not Featured, this in no way affects your copyright or your ability to assert copyright in a DMCA filing. You can verify when it was first published by clicking onat the top of your article and then the "Hub Metrics" tab.permalink
- How can I ensure my seasonal articles remain Featured during their off season?
Though high quality seasonal articles often remain Featured year-round, it is possible that an article with very little engagement from readers in the off season will no longer be Featured. To ensure seasonal articles are featured during their peak season, edit them about a month before their peak season arrives. They will be re-evaluated by the Quality Assessment Process and in most cases they will once again be Featured.permalink
- What does it take for an article to be Featured?
Once an article has been initially published, the Quality Assessment Process will determine whether it meets:
- HubPages’ basic publishing standards
- HubPages quality standards (as assessed by the Quality Assessment Process)
If the article meets these standards and requirements, it will be Featured.
The Quality Assessment Process is ongoing and dynamic; Featured status may change and is contingent on quality ratings and attention from readers. If one of your Featured Articles returns to a normal state, consider editing it to catch previously-missed grammar mistakes, adding more media, improving its substance and organization, and inserting additional information.
For additional guidance on things you can do to make your articles as good as they can be, have a look at our Learning Center guide on creating Stellar Articles. Any article you edit will be re-evaluated, and if your changes were enough to improve the overall quality ratings, it will once again be Featured.permalink
- I edited an article that has been Featured for a while and now it is no longer Featured. What happened?
Whenever an article is edited we must obtain a new quality assessment of the updated content. There is no guarantee that edits will improve your article's quality, so this new assessment may not result in high enough ratings to make it Featured.
If this happens to you, do not worry; your efforts to improve your article are not wasted. Try to consider the change in status as a learning opportunity and have another go at editing. Trying several different strategies with your edits may help you identify the most effective type of change to focus on. If you get really stuck, try posting a link to your article in the Improving Your Article Forum, where other Hubbers are happy to provide feedback and advice.permalink
- Is it bad if an article is not Featured?
No. Only highly rated and engaging content will be Featured on HubPages. If your content does not get Featured on HubPages that doesn't necessarily mean it is bad content.
Though only Featured Articles are made available to Google Search and highlighted on Related Articles and Topic Pages, all articles are accessible to readers via their URLs (which you may share through email or social media), via HubPages internal search, and in the Feeds of your Followers, so regardless of your article's status, you are still very much able to share this work with your friends, followers, colleagues, and family. For many, this is enough. If you would like your article to receive the additional promotion on HubPages that comes with Featured status, we recommend reworking it to improve its quality and make it more alluring to those conducting searches about its subject.permalink
- How can I be sure that my articles are being rated accurately?
The Hub Hopper is designed to test and calibrate the accuracy of those using it, so only accurate ratings are given weight.
At HubPages Headquarters, a special team, known as the Gold Panel, meets every week to discuss quality standards. They also regularly rate articles using the Hopper, and their ratings are used as a standard to which other Hoppers are held.
If three or more Gold Panel hoppers give a article the same rating, that rating becomes a Gold Rating and the article becomes a Gold Standard Article. Those who are new to the Hopper start off by rating Gold Standard Articles, which gives a good idea of which Hoppers’ ratings can be trusted.
Based on their ratings of Gold Standard Articles, Hoppers’ biases are corrected in future ratings. For example, if one Hubber is particularly harsh with her ratings, our system corrects for her harshness.
Weighted averages of ratings are collected. Ratings from very accurate people are given more weight while ratings from inaccurate people are given less weight. Ratings from very inaccurate people are ignored altogether.
To protect articles against changes in Hopper accuracy, Hoppers are given new Gold Standard Articles to rate occasionally and their accuracy scores are re-calibrated accordingly.
Finally, ratings from the Hub Hopper are not our only means of assessing an article's quality. Articles are also rated via internal, automated systems, and may also be rated by HubPages staff members and casual readers, additionally.permalink
- What are the attributes of a high quality article?
The easiest way to discover the rating criteria used in the Hub Hopper is to visit the Hub Hopper and doing some rating yourself. The rating criteria appear in the Hub Hopper interface. Ratings are based on the following criteria:
- Substance: The presence of high quality, objective, in-depth, relevant content with supportive, high-quality media
- Organization: Logically-structured and visually-appealing information that is easy to find when scanning the page (e.g. well-formatted text that it is broken into multiple Text Capsules with descriptive subheadings and supplemented by relevant, attractive links and media)
- Grammar and Mechanics: An absence of deviations from grammatical standards that gives the content credibility and professional polish
- How can I tell if my article is not Featured because of Quality or Traffic reasons?
In My Account > Statistics, you can see which of your articles are not Featured for traffic and which are not Featured for quality. Articles that are not Featured due to insufficient traffic will be identified by a half filled circle icon. Articles that are not Featured because of quality issues will be identified by a white circle icon.permalink
- I have found a Featured Article on HubPages that is of lower quality than one of my articles that is not Featured. Why?
Some high quality articles are not Featured because they don't have sufficient search traffic.
Should one of your articles not be Featured, we recommend editing it in a manner that makes it more relevant, alluring, useful. Within reasonable bounds, we also recommend promoting it on social networks on which you are active. After you edit your article, it will once again be evaluated by our Quality Assessment Process, and should it meet our criteria for quality and traffic, it will become Featured.permalink
- How can I tell HubPages that an article deserves to be Featured?
If you have an article that you really think should be re-considered to be Featured, simply edit it to improve its quality and potential to engage with readers. Once edited, your article will re-enter the Quality Assessment Process (and thus be re-considered).
If an article you published or edited does not get Featured after going through the Quality Assessment Process but is of extremely high quality, something may have gone wrong. If this happens to you, please let us know about the problem by filling out this form.permalink
- Is it possible that an average article may not be Featured for quality reasons?
Because we want to highlight original, in-depth, useful, media-rich content on HubPages, some articles that are of average quality may not be Featured.
Articles that do not meet our minimum thresholds for substance, organization, and grammar and mechanics (as determined through ratings submitted through the Hub Hopper) can certainly be improved upon to a point at which their quality ratings improve and they do become Featured.
For ideas on how to turn an average article into an exceptional one, we recommend hopping some articles to get an idea of the criteria used by those evaluating your own writing, as well as reading our Learning Center entry on How to Improve the Quality of an Article.permalink
- How much traffic is needed to stay Featured?
You article needs to have some search traffic to stay Featured. The amount of traffic it needs and the length of time it has to accrue that traffic is determined by your Hubber Score.
Articles written by Hubbers with very high Hubber Scores will have up to a few years. Those with lower Hubber Scores may have as little as one month (we're talking pretty low Hubber Scores in that case).
New Hubbers are given a generous grace period, even if they have relatively low Hubber Scores, as we acknowledge that it can take time for new Hubbers to get their bearings and for their Hubber Scores to normalize.permalink
- My article was unpublished for not meeting quality standards. What do I do?
Your article was unpublished because you are still in Boot Camp. To pass Boot Camp and avoid having your work unpublished for not meeting HubPages' minimum quality standards, Hubbers need to earn the five Featured Articles Accolade.
To earn the Five Featured articles Accolade, improve your unpublished articles and turn them into Featured material. Once you have published five Featured Articles, subsequently-published articles that do not get sufficient quality ratings to be Featured will remain published, but will not be Featured. You'll also receive an Accolade for every five, 10, 25, 50, 100, 300, 500, 1,000, 2,000, and 5,000 articles that you publish.permalink
- What Is Boot Camp?
Boot Camp is a program that all new Hubbers must go through in order to learn about our quality standards. To graduate from Boot Camp, one must publish at least five Featured articles. Until Hubbers graduate from Boot Camp, articles that they published that do not pass the Quality Assessment Process will become unpublished. Boot Camp grads will earn a Featured Article Accolade and all of their future articles that don't pass the QAP will remain published (and simply not be Featured).permalink
- How does HubPages define spam?
An article might not be Featured because it is pure spam (e.g., spun) or contains spammy elements. When we think of spammy elements, we think of three broad categories: links, Amazon products, and text.
Articles should be written for readers, not for search engines or backlinks. Even an article that appears high-quality on the surface can still be considered spam.
Links that are definitely spammy:
- Misleading or keyword-rich anchor text (e.g., “We only employ the most qualified and experienced Locksmith Dallas.”)
- Links to pages that are not related to the subject matter of the article
- Links to pages that contain information that is substantially similar to what's in the article itself
- Links to pages with window confirmation boxes that interfere with site navigation or redirect users to unwanted websites
Links that may be spammy:
- Links to lead form pages or otherwise thin pages that don't offer real information*
- Links to pages that require plug ins or applications
- Links with reference codes (affiliate links)*
- Links that promote a business
* affiliate links and links to lead form pages are not spammy if they go to high-quality sites, are directly related to the subject-matter of the article, and benefit the reader.
In general, product-oriented articles are considered spammy unless:
- Product(s) are directly relevant and not excessive
- If the article is about the product(s), then it provides significant, useful information or opinion about the products beyond what could be found on Amazon's (or other seller's or manufacturer's) web site
- If the article recommends a particular product, then the recommendation seems genuine, trustworthy, and unbiased
- If the products were removed from the article, the remaining content would likely satisfy the reader
Text elements of an article can be considered spammy even if there are no links or products. Here are some examples of spammy text:
- Repetitive keywords (especially when bolded or italicized)
- Plain text URLs that promote a business
- Otherwise excessive promotion of a business or product
- What is the criteria for Featured articles?
All of the following points must be true for a new article to be Featured:
- The author appears well intentioned and not purely motivated by potential earnings.
- The article provides original information or content (including media), original reporting, original research, or original analysis.
- The article has presentable grammar, spelling, capitalization, and punctuation (a 7 or above on the QAP grammar and mechanics scale). It may have a score of 6 for grammar if the content is unique or exceptional (i.e., the author went above and beyond).
- The article content delivers what the title promises. Clever titles are fine for some opinion pieces, creative writing, entertainment content, and social commentary, but other types of articles should have titles that make it clear what they are about.
- Supplementary elements in the article (e.g., links, media, products, etc) are relevant, complement the content, and improve the reader experience. Links in lists (created with Link or Text Capsules) are carefully chosen and not excessive.
- The article is trustworthy. When relevant, it appears to be written by an expert or authority in their field.
- The article is substantial, with helpful specifics.
Additional Criteria for Specific Topics:
- Controversial Topics: these are fine, but articles on topics that are inherently spammy (e.g., miracle health claims, weight loss scams, pay-to content) will not be Featured.
- Medical, Finance, Law, and any other topic that may have an impact on a person's well-being: an article that offers advice on one of these topics should meet all of the bullet points above AND:
- Have top-notch grammar, spelling, capitalization, and punctuation.
- Have enough expertise to be authoritative and trustworthy on the topic.
- Provide unique, expert insight and not merely reword information found on other websites.
- Working for HubPages on Mechanical Turk
- Who can work for HubPages on Mechanical Turk, and how much can they earn?
Workers in the United States over the age of 18 are eligible to work for HubPages on Mechanical Turk. Workers can receive payment for their work directly or via Amazon.com gift certificate. See the How do I get paid? section of the Mechanical Turk FAQ for more information.
Very accurate raters on Mechanical Turk can earn up to $10-$12 per hour. Less accurate raters earn less. We provide feedback to help workers improve along the way. Workers can work as much or as little as they want, whenever they want. (We do have a cap on the amount of work that a worker can do, but it affects very few people.)permalink
- How do I create an account on Mechanical Turk?
There are a couple of steps you need to complete before you can take the qualification test and begin rating articles.
- Create a Mechanical Turk worker account. You may use an existing Amazon account if you have one. Amazon will send you an email once your registration is complete. This might take a couple of days.
- In order to be paid for work you do on Mechanical Turk, you need to have an Amazon Payments account. It might be a good idea to create an Amazon Payments account while you wait for your Mechanical Turk worker account to be approved.
- How do I become qualified to get paid to rate articles?
- Create a Mechanical Turk worker account if you don’t already have one. You might need to wait a few days to be approved.
- Locate our screening test HITs. (A HIT is a Human Intelligence Task.) If there are no screening test HITs available, or the HITs run out while you are taking the test, then that means that too many people have already taken the test today, and so you should return another day to start (or finish) the test. We apologize for the inconvenience, but we only have a limited number of spots available each day. Before you begin the test, you will need to get our rating accuracy qualification. Click on the title of the screening test (“Rate an online article (required screening test)”). You should see a link next to the phrase “Online article rating accuracy is less than 100” that says “Take Qualification test.” Click on that link, click the continue button on the next page, and follow the instructions on the page after that. (The instructions merely tell you to locate the FAQ, which you have already done!)
- Go to the screening test and complete all 15 available HITs. We suggest reading the rest of this FAQ before beginning the screening test. Do not return or skip any of the HITs. Once you accept a HIT, you must complete it without leaving the page, so be careful if you check the box that causes you to automatically accept the next HIT. The test will take about an hour or less, and you can take breaks. Within half an hour of completing the HITs, you should receive an email telling you whether you passed the test. You will receive a $3 bonus if you pass. Unfortunately, if you do not pass the test, there is no way to retake it, so make sure that you do your best on your first try!
- If you passed the screening test in step 3, go to our regular rating HITs. Click on the title of our HITs (“Rate an online article (adult content rare but possible)”) and make sure that you have an Adult Content Qualification of 1. If you do not, then click the link and you will be taken to an agreement to certify that you are over 18. Then return to our regular HITs and you can begin rating. For every 10 HITs that you complete, you will receive a bonus depending on your accuracy.
- What is your HIT rejection policy?
We never reject work that is completed honestly. In particular, we will accept all screening test HITs regardless of whether you pass the test.permalink
- Where can I see examples of good ratings?
Here are some examples of articles that have already been rated:
- Bill Gates is a tight wad - substance: 2, organization: 2, grammar and mechanics: 2
- Chevys Best Mexican Food For Your Money - substance: 3, organization: 4, grammar and mechanics: 4
- Review and Summary of On The Waterfront - substance: 5, organization: 5, grammar and mechanics: 6
- How to Identify Bed Bugs in New York Hotel Rooms - substance: 2, organization: 3, grammar and mechanics: 1. Note that this article's ratings are low because the poor grammar and mechanics greatly interfere with understanding the substance (much of the article is gibberish).
Low Ratings: Articles with Spammy Elements
- Animal Masks - substance: 4, organization: 5, grammar and mechanics: 8. This article has a high grammar and mechanics score because it is well-written. However, its substance and organization ratings are low because the content in the article is mostly fluff, and there are an excessive number of Amazon ads.
- Gifts for Men - substance: 5, organization: 5, grammar and mechanics: 7. This article is fairly well-written but its substance and organization scores are low because the content is mostly a regurgitation of information found on Amazon.
- Top 4 Doctor Who Gifts for the Whovian in Your Life - substance: 6, organization: 5, grammar and mechanics: 7. This article is an example of high-quality spam (high-quality spam should receive no higher than a 6 for substance and organization). It is decently written but much of the content (e.g., the reviews, the product descriptions) is stolen, word for word, from Amazon.
- Green Contacts on Brown Eyes - substance: 7, organization: 7, grammar and mechanics: 8
- How to Make Macarons (French Macaroons) - Easy Recipe w/Photos - substance: 8, organization: 8, grammar and mechanics: 8
- Prefab/Modular Home Prices - Costs for 20 US Firms (2012) - substance: 8, organization: 8, grammar and mechanics: 9
- How is my accuracy score determined?
We have a special panel of staff members who carefully read and rate articles. Your score is intended to be a measure of how similar your ratings are to our panel's ratings.
Occasionally, we will give you an article to rate that has either already been rated by our panel, or already rated by several trusted Turkers who agreed on a rating. We assess you based on how you rate these articles. We combine your ratings on the three different scales into one overall rating, where substance (or style & voice) is given more weight than the other two scales. It is the overall rating that we use when we assess your accuracy, so it is particularly important to get substance (or style & voice) right.
One really big mistake is enough to hurt your accuracy significantly, so it is important not to become careless or rushed. However, over time, earlier mistakes are forgotten by our system, so you are not penalized for a mistake forever. The more HITs you have done since a particular mistake, the less impact that mistake has on your accuracy. Eventually, a mistake is forgotten entirely.
Another factor that we consider is the distribution of your ratings. Our ideal rater doesn't give very similar ratings all of the time (e.g., nearly always 5s and 6s) nor does she give very extreme ratings (1s and 10s) frequently. If the distribution of your ratings is hurting your accuracy, you will see a message about it within the HITs. It might say, for example, that you are rating bad articles too high. Some Turkers have told us that their ratings start to become too similar to each other if they have been working on our HITs for too long due to fatigue. If this is you, consider taking a break. You may contact us through Mechanical Turk if you are having difficulty sorting out this issue.permalink
- I rated carefully, but I didn’t pass the test. What did I do wrong?
Since ratings are a matter of opinion, there's really no such thing as right and wrong. However, since we need to maintain a consistent standard for the benefit of our authors, we're forced to find people who all rate very similarly to our panel. No one should feel bad about not passing the test. Most people who take the test do not pass.permalink
- Can I retake the screening test?
No, we do not have a way for you (or anyone) to retake the test at this time.permalink
- Will my accuracy score change?
Yes, your accuracy score will update from time to time as you rate more articles.permalink
- If I passed the test, is it possible for me to lose the ability to work on your HITs?
Yes. If your accuracy falls low enough for long enough, you will lose the qualification needed to work on our HITs. However, we give you an opportunity to make up for mistakes. We will show you a warning if you are in danger of losing the qualification.permalink
- What does HubPages do with the ratings?
Ratings are one source of information that we use to determine which articles to feature prominently on HubPages.permalink
- How big of a bonus can I expect to get?
- Does the amount of time I spend rating affect my accuracy and bonus?
No, the amount of time that you spend is not taken into account when calculating your accuracy. However, if you are not reading the entire article on each HIT, then you are likely to make mistakes that will adversely impact your accuracy.permalink
- Why can a 1% difference in accuracy change my bonus so much?
The percentage accuracy is not intuitive because it is not linear. In a sense, there is a bigger difference between 92 and 93 than there is between 82 and 83. You can think of it as a hill that gets steeper the higher you climb. The bonus reflects that.permalink
- How can I possibly give the correct ratings when there are 10 x 10 x 10 = 1000 possibilities on every article!
Your accuracy isn’t the percentage of ratings that you got “right,” it’s a measure of how similar your ratings are to our panel’s ratings. If you are consistently off by no more than one to two points on most of your ratings, then we will consider you to be very accurate and you will receive the highest bonus tier.permalink
- Is it really possible to be 94%+ accurate?
Yes, there are people who are capable of consistently maintaining that level of accuracy. It usually takes some practice to get that good, though.permalink
- Why did my accuracy take a sudden plunge?
This generally indicates that you made a large mistake according to our rating standard. If you are not carefully reading the whole article before you rate, then it is likely that you made one or more large errors as a result. Please do not complain to us that your accuracy fell if you have not been reading the entire article. If, however, you have been reading the whole article before rating and feel that we have made a mistake, then you are welcome to contact us through Mechanical Turk and we will investigate.
A less common reason why accuracies sometimes drop is if your ratings have become too similar to each other. (For example, if you give almost everything a 5 or a 6.) If that is the case, then you should see a message informing you of this fact within the HITs. Sometimes a rater will start to give many similar ratings if he or she is fatigued, so consider taking a break if this happens to you.permalink
- Why is there a limit of 100 HITs per day?
There is a daily limit for a few reasons. One reason is that we prefer to get a variety of opinions on the articles, and don’t want any one person to dominate our pool of ratings too much. A second reason is that we feel there is a limit to the number of HITs that a person can do in one day without becoming overtired and careless. The third reason is that we have a limited number of articles for which we know the “correct” ratings. We use the articles with known ratings to assess your accuracy, and it would be difficult to accurately assess a rater who did more than 100 HITs per day for us.
If you do at least 100 HITs in the same day, then we might temporarily revoke your qualification. Your qualification will be returned to you automatically just after midnight Pacific time. If your qualification is not returned to you as expected, then please contact us via Mechanical Turk.permalink
- Are the three scales (Substance, Organization, Grammar) explained in more detail anywhere?
- Do I actually have to read the whole article?
Sometimes an article is not the same quality throughout, which is one reason why it is important to read the whole thing. Another reason is that it's difficult to rate the substance of an article if you aren't aware of exactly what information it provides. If you choose not to read the whole article, you run the risk of giving the article an incorrect rating, which will hurt your accuracy and your ability to earn. It’s also possible that you could lose the ability to work on our HITs if you do not read thoroughly enough. Therefore, we advise you to read the whole article.permalink
- I have found an article that contains gibberish. How should I rate it?
If an article contains many nonsensical sentences, then it might be the product of an auto-translator or article spinning tool. Such an article should receive no higher than a 2 on grammar and mechanics, and its substance score should also be heavily penalized. Here is an example of the kind of gibberish that we mean:
“Before tabulation a hotel in New York City, by use of are several resources you can pock to see whether or consequence bed bugs will be an essential matter.”
If an article has several gibberish words or phrases, it should receive no higher than a 2 on both substance and grammar/mechanics, and no higher than a 4 on organization.permalink
- If I don’t like an article because I’m not interested in the topic, or I disagree with the author, what should I do?
Try not to let your personal feelings about the topic interfere with giving a fair rating.permalink
- How do I decide if an article is creative writing?
When deciding whether an article is creative writing, try asking yourself these questions:
- Is the primary purpose of the article to provide useful information, particularly of the sort that someone might want to find through a search engine like Google? If yes, then it is not creative writing. If no, then perhaps it is creative writing.
- Which set of rating scales feels more appropriate for the article, the default one, or the one that appears when you check the creative writing box?
If you have trouble deciding whether something is creative writing, err on the side of not checking the creative writing box, but poetry and fiction should always be marked as creative writing. Articles that are primarily humorous rather than informative should also be marked as creative writing.
Just because an article says that it is in the creative writing or humor topic area (as indicated immediately below the title), that doesn't necessarily mean that it has been categorized correctly. If you feel that an article does not belong in the topic that it is listed under, please report the article as Deceptive or Miscategorized using the report link to the right of the HubPages logo.permalink
- Are British spellings of words considered errors?
No, both British and American English are acceptable.permalink
- How should I rate an article that is made up almost entirely of photos?
It would be very difficult for an article composed almost entirely of photos to be rated higher than a 6 for substance or style. It might be as low as a 1 or a 2 if the images were randomly chosen and poor quality with no cohesive theme, but could be much higher if the photos are very high quality and original. We'd expect to see significant writing to go along with the photos in order for an article to reach the higher end of the scale (8, 9, 10) for substance or style.permalink
- How often should I give ratings of 1s or 10s?
Very infrequently. Our official panel of raters has yet to identify an article that deserves all 10s, so the standard for a 10 is very high. Similarly, it is rare that an article deserves all 1s (but it does happen). In practice, most ratings are in the 3-8 range.permalink
- Are videos and photos included in Substance or Organization?
Both. Photos and videos contribute to substance based on the value they are providing, while their contribution to organization has more to do with aesthetics and overall layout. Photos are considered more valuable if they are original photos (taken by the author); if it is clear that a photo does not belong to the author, it helps if the image is properly attributed (e.g. it names the source, owner, and license).permalink
- How should I rate grammar and mechanics if there are few words in the article?
Because it's not possible to demonstrate a good command of English if there is very little content, the grammar and mechanics score should be no higher than about a 6 even if there are no errors for articles that are less than 150 words.permalink
- If the article is missing subtitles, should it be rated low?
The organization score would be lower for such an article, although if it were creative writing then you would not expect there to be subtitles necessarily.permalink
- Can an article with no photos get a high rating if the writing is good?
Yes, it is possible. However, we would typically expect to see elements beyond words (polls, tables, quizzes, maps, photos, or videos) in order for an article to get a score of 8 or higher in substance and organization.permalink
- How should I rate an article that is only a list?
As is the case with any article you rate for HubPages, you should look for original content. If there is original content (such as an introduction and/or conclusion, brief descriptions of the items in the list, accompanying photos or other elements), the article might receive a substance rating of 6 or higher.
Let’s assume you are rating a list without any original content.
- Substance: It is difficult to develop a message or argument without complete sentences or paragraphs. These articles should be rated no higher than a 5 for substance.
- Organization: A list article may have a suitable title and deliver on it. It may be visually average. A list is a logical organization of thoughts, however the effort to create a list is pretty minimal, so these articles should be rated no higher than a 6 for organization.
- Grammar: A high grammar score means more than the absence of errors (which is common in list articles). It is difficult to demonstrate a good command of the English language without using complete sentences. Often times the author does not even choose the words in the list (such as “The Best Songs of 2010”) so one cannot assess word choice. These articles should receive no higher than a 5 for grammar.
- Does a recipe article have to have a photo?
Although a terrific recipe should contain one or more original photos, it would be possible for a recipe without a photo to receive a substance rating of up to 7 if it provides additional insights and is not just a list of instructions.permalink
- Are all three rating scales equally important when judging my accuracy?
All three scales are taken into account, but the first one (substance or style) is the most important.permalink
- What if I still have trouble rating an article?
Below are some ideas for questions to ask yourself when rating.
- Substance: Is there a discernible message for the reader? Is the message well explained and/or argued? Does the article show effort? How much effort? Was it done to the best of the author's ability? Is there additional media present (anything beyond text) that enhances reader engagement? Would you recommend the article to a friend, family member, or colleague? How does the article compare to other material that might exist on the topic elsewhere on the internet?
- Organization: Is the layout of the page visually attractive? Do the title and content match? Are the subheadings (if present) relevant and useful? Are all of the pieces of the article (photos, text, video, products, table) relevant and do they help explain the author's message?
- Grammar and Mechanics: Is this piece grammatically sound? How noticeable and frequent are errors in mechanics? Are the sentences well structured?
- Style (if creative writing): Is the article novel or cliche? Does it have artistic value? Is it engaging for the reader? Does the article show effort? How much effort? Was it done to the best of the author's ability? Is there additional media present (anything beyond text) that enhances reader engagement? Would you recommend the article to a friend, family member, or colleague?
- How do I report an article?
Use the report link that is located above the rating scales.permalink
- How should I rate an article that isn’t written in English?
We would like you to report the article as “Not written in English” and give it ratings of all 1s.permalink
- I found an article that is is categorized in the wrong topic area. What should I do?
Please report the article as “Deceptive or Miscategorized.” Ignore the miscategorization when rating.permalink
- I found an article that contains violent or sexual imagery. What should I do?
Please report the article as “Adult” or “Mature.” Either rate the article as you normally would, or return the HIT if you would rather not rate it.permalink
- I found an article that is purely spam and provides no value to the reader. What should I do?
Please report the article as “Overly Promotional” and then rate it as you normally would (which means giving the article a low substance score).permalink
- May I return HITs that I don't know how to rate?
We strongly discourage returning HITs. The best way to learn to rate better is to rate the articles that you aren't sure about so that you can get feedback about them. You may also email us via Mechanical Turk about particular articles that you have questions about, but please make sure to give us the full title of the article if you do so.
The only case where we would like you to return a HIT is if you find the content of the article too disturbing to rate due to adult or violent content, in which case we ask that you please report the article before returning the HIT. You may choose to rate the article if you wish, though.permalink
- I passed the qualification test, so why are there no HITs available for me to work on?
Sometimes when the demand for our HITs exceeds the supply, there can be few or no HITs available to work on. There may be more HITs available at certain times of day or on certain days of the week compared to other times. We also tend to have more work available near the beginning of each calendar month. We usually create new HITs every 15 minutes but they can be snapped up quickly at times.permalink
- Advertising Terms & Glossary
- What are impressions?
As it relates to online advertising revenue (and the Ad Program), an impression typically means an "ad impression", and occurs whenever an ad appears on an article and is presumably seen by a visitor.
With regards to your Ad Program reports, you are paid based on "page impressions," which are article views. Each page impression can include up to 4 individual ad impressions, depending on: whether ads are turned on, the length of the article, and whether a given location has "time" to show an ad in case the viewer navigates away from the article. The CPM for an individual is determined based on the value of individual impressions based on traffic characteristics.permalink
- What does CPM mean?
One of the online advertising payment models. The acronym means "cost per mille," and advertisers pay for every 1000 impressions of their advertisement. This is a dynamic number based on what advertisers are willing to pay to show their advertisement on a specific page at any given time.permalink
- Google AdSense on HubPages
- How do I sign up for Google AdSense?
Getting signed up with Google AdSense is easy. Please follow these step-by-step instructions (also includes a troubleshooting section if you're running into problems).
NOTE: If you are applying to Google AdSense for the first time, we recommend postponing your application until you have at least ten high quality articles published (that is, ten articles with over 700 words each that are well-written, useful, attractive, and entirely original). We have found that Hubbers who have fewer articles, or just have a small collection of very short ones (even very good ones), are sometimes declined for having insufficient content. This is not always the case, but it is better to be safe than sorry!permalink
- I am a first time Google AdSense applicant. What should I be aware of before applying?
If you are applying for a Google AdSense account for the first time, we recommend waiting until:
- You have at least ten, high–quality articles published. More content is usually better and longer, more in-depth articles are preferable to a bunch of short ones.
- You have a complete HubPages Profile, including a photo, short bio, and some Featured Articles on display.
- You have been actively publishing for a period of at least six months (for applicants outside of the US, Canada, and UK). Applicants from outside of the US are more successful applying with more content on average than applicants inside the US.
If you accidentally applied too early and your application was disapproved, please wait until the above conditions are met before applying again. We've found that users who apply multiple times in succession hurt their chances at approval. Your best bet is to wait a few months before applying again, and in that time focus on publishing new content and refining your existing work.
If you believe that your application was unjustly disapproved, please do not contact us. Instead, visit the Google AdSense Help Center section on Application Issues.permalink
- How long does it take Google AdSense to process an application?
It can take weeks or even months before you hear back from Google AdSense regarding the status of your application. If you applied via HubPages, you can check the status of your application in My Account > Earnings > Settings. Once you have submitted an application, double check that you verified your email address with Google.permalink
- What should I do if my Google AdSense application was disapproved?
If your Google AdSense application was disapproved, please wait before applying again. Start out by consulting the "rejection" email sent to you by Google. It will give you instructions to fix whatever issue caused the disapproval and give you instructions on how to reapply. If the email does not answer your question, try using the Disapproved application troubleshooter on the AdSense site to figure out why your application was disapproved. If you are a first time Google AdSense applicant, please read these guidelines before applying again.permalink
- How do I check if I successfully linked my Google AdSense account to my HubPages account?
- Can I use my Google AdSense id outside of HubPages?
If you sign up for Google AdSense through HubPages and would like to show ads on your personal blog or other website, you will need to complete a one-time additional application via your AdSense account.
Once approved, you can place the AdSense ad code on any website you own. Regardless of the outcome of this application, ad serving on your HubPages articles will remain unaffected.
This change only affects new users (who signed up after November 5th 2012) and will not impose any limit to existing users. If you have any additional questions, please visit the AdSense Help Center.permalink
- How do I track the performance of Google AdSense on HubPages?
The easiest way to keep track of your Google AdSense earnings on HubPages is to visit your revenue report on the Google AdSense site.
Please note: if you are participating in the HubPages Ad Program, your articless will have only one direct AdSense ad location (for which revenue will be reported on the Google AdSense site). The majority of your Ad Program earnings will be reported in My Account > Earnings > Earnings Reports.permalink
- Why doesn't my AdSense account information match the HubPages stats for an article?
HubPages stats are designed to show a rolling 24 hours period for the current day, but AdSense defines a day differently.
Your AdSense account information is not not going to match up with HubPages directly as the "day views" don't line up.permalink
- Can I earn money on HubPages without an AdSense account?
Please take a look at the complete list of requirements for each program available through the HubPages Earnings Program. Even if you do not have a Google AdSense account, you can still earn money from winning contests.
You can also apply for an Amazon Associates account to earn directly from Amazon.permalink
- Why are there AdSense ads on my articles when my account has not been approved?
- How do I associate an existing Google AdSense account with HubPages?
To associate your existing AdSense account with HubPages:
- Sign in to your HubPages account
- Go to My Account > Earnings > Settings > Google AdSense Settings
- Select 'Yes'.
- Enter the email address linked to your existing Google AdSense account
- Enter the postal code and last 5 digits of your phone number (the same ones you have saved in your AdSense account)
- Click 'Link my Accounts'
- Follow any instructions you get by email from Google AdSense
- Help! I can't remember the email address, zip code, or phone number I used when creating my Google AdSense account.
If you are able to sign in to your Google AdSense account, you can find your current address and phone number settings on the Account Settings page. If you can't sign in, there isn't anything we can do to help. You can find more information about Google AdSense sign in problems in the AdSense Help Center.
Please note that each person is allowed to have only one Google AdSense account, so if you forgot your login information we do not recommend signing up for a new account.permalink
- I am having trouble associating my Google AdSense account with HubPages.
You may have forgotten to grant access to HubPages.com in your AdSense account. Follow these steps to complete your association:
- Login to your AdSense account
- Click on the 'My Account' tab
- Click 'Account Access'
- Click the 'Grant Access' link next to http://hubpages.com
Within 24 hours, your status should change to “Active” on HubPages.permalink
- Can I have multiple Google AdSense accounts?
Note: You may use the same AdSense account for more than one HubPages account.permalink
- How can I remove my Google AdSense ID from my account?
- Interfacing with HubPages
- How can I contact HubPages as a member of the press to conduct an interview?
Should you wish to interview a member of the HubPages staff, please contact us. Someone will help you arrange for a phone, email, or in-person interview with the HubPages team member of your choice.
If you are trying to reach an individual Hubber for an interview, please contact him or her directly. You can do so by navigating to their Profile Pages (by clicking on their name from an article they have authored), clicking on the Fan Mail tab to the right of their Profile, and clicking on the "Send [Hubber's Username] an email" link.permalink
- How can I contact HubPages as a member of the press to get more information about the site?
- How can I contact a member of the HubPages staff?
Each member of the HubPages team has a HubPages Profile. By searching his or her name on the site, you can find a particular team member's Profile and contact him or her (should the option be made available) through the "Send [Username] an email" link, which is made available by clicking on the Fan Mail tab.
NOTE: Should you email a HubPages staff member directly, you may not get an email response, as most staff members are overloaded with emails. Though we love hearing from you, we prefer that you utilize our fabulous, vibrant community to get answers and advice, hence posting in the Forums is the best way to go. HubPages team members review initial posts in all HubPages Official Forums, so if you post in the Forums, rest assured there is a high likelihood that one of us will chime in if we think we can help.permalink
- How can I contact HubPages to discuss advertising?
Should you wish to discuss advertising or sales with a member of the HubPages staff, please contact us. If you are trying to reach an individual user to discuss advertising on their articles, please do not contact them directly. The ads on HubPages are controlled by the admin staff, not individual users.