Slow Load Times for HP?

Jump to Last Post 1-1 of 1 discussions (9 posts)
  1. profile image0
    Earl Noah Bernsbyposted 11 years ago

    I have been experiencing some agonizingly slow HP load times these past few weeks.  The problem seems unique to the site, as I have had no trouble with loading other sites. 

    Does this have something to do with the end of net neutrality? UGC site terrorists?? Barbarians at the gates (of the San Francisco office)???

    1. Matthew Meyer profile image70
      Matthew Meyerposted 11 years agoin reply to this

      We are unaware of any specific site issues that would result in a slow load times.  I have used the site from multiple computer and locations (and ISPs) over the last week and have not noticed any loading time issues.
      There was a large scale DDOS last week that affected a large amount of Internet traffic, but that was not a HubPages site issue and has since been resolved.

      When you say it is slow, what specific content are you referring to?
      All Hubs? Select Hubs? How long is it taking to load?

      If so, I can test and try to reproduce the issue using a few different ISPs.
      It could be a system resource issue (how much free RAM and CPU does you machine have available). You might want to try disabling all browser plugins or trying a different browser as well.

      1. profile image0
        Earl Noah Bernsbyposted 11 years agoin reply to this

        Hi Matt, thanks for responding.

        When I say over the past several weeks, I should have clarified:  The problem comes and goes.  Right now the sight is loading just fine.  At other times, I can't get any response from HP, be that from my feed, the forums, the HubTool edit view, or anything else.  It does not appear to be browser or resource specific from my end.  Maybe it has something to do with bandwidth?  Have any telecommunications companies extorted money from you guys recently, in exchange for faster load times??

        Maybe it just has something to do with the number of Hubbers using the site at specific times.  Do you have access to the information that tells you when HP servers are taxed the most?

        1. Matthew Meyer profile image70
          Matthew Meyerposted 11 years agoin reply to this

          I do not have access to the sever logs, but I have pinged our infrastructure team to see if they can find anything.
          Do you notice load time issues at any specific times of day?
          What time zone are you in and who is your ISP?

          1. profile image0
            Earl Noah Bernsbyposted 11 years agoin reply to this

            I have not noticed any time specific slow-downs, but I can start keeping track if the problem persists.  I live on the East Coast, and use Verizon.

            1. Matthew Meyer profile image70
              Matthew Meyerposted 11 years agoin reply to this

              Are you using Verizon's mobile network or their FiOS service?
              Unfortunately, Verizon (and my ISP Comcast) secretly throttle some traffic to some sites different times of day.
              They don't really publicize this information, but there has been some stuff about it related to Netflix recently.
              http://consumerist.com/2014/02/11/netfl … customers/
              http://arstechnica.com/information-tech … hat-video/

              Let me know if you notice slow load times again.

              1. profile image0
                Earl Noah Bernsbyposted 11 years agoin reply to this

                FiOS.  I have a separate cell phone carrier. 

                Sure thing, Matt — I'll let you know if it happens anymore, and at what time.  Thanks for the links, as well.

                1. Matthew Meyer profile image70
                  Matthew Meyerposted 11 years agoin reply to this

                  We did some further tests and a process we use to check load times for random Hubs is not indicating any load time issues out of the ordinary.
                  It could be an issue with routing or another ISP issue.
                  I'm not similarity with Verizon FiOS technical support, but it might be something you could call them about when you are having problems.  They might be able to do some tests and see ping times or routing to determine if there is an issue on their end.

                  1. profile image0
                    Earl Noah Bernsbyposted 11 years agoin reply to this

                    Have there been any other complaints from folks in my geographical region, who also have Verizon, about slow load times?  Anything out of the ordinary reported to HP tech support regarding slow load times — even from other regions and/or with other ISPs — at all?  If not, then Ockham's razor leaves little doubt.

 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://corp.maven.io/privacy-policy

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
ClickscoThis is a data management platform studying reader behavior (Privacy Policy)