So, there's this 'sort of new' utility labeled "graph" at the top of the 'my account' page where all our hubs are listed.
I tried it out the first time I saw it, and it was rather interesting. However, that is the only time it ever worked. Now, it does not load, and just sits there with the "working" icon spinning its little wheel.
It does not matter which browser I'm using--the graph will not load.
Is this another "known issue?" I did not see it in the list....
That was the graph that used to be labelled "stats" on the old profile.
Assume you've tried different browsers etc?
A slow internet connection does that to me at times.
We have "Comcast," (aka, "Crumb-cast or "Dumb-cast"), and their "x-finity" so-called blazing speed as advertised....all I have to say about that ad is, "How can I tell???
If you do a Google search for "bandwidth test" you should find some options with which to check the speed of your connection.
Here is one I have used in the past:
Just wanted to let everyone know I'm going to do some testing and see if I can compile enough info to send this to engineering.
Thanks for all the details from everybody!
Okay. Just did my testing and I am at a loss.
I tested in all the following browser/OS combinations and the graph loaded almost immediately for me in all of them.
Firefox 15.01 in OS X 10.7.4
Chrome 21.0.1180.89 in OS X 10.7.4
Safari 6.0 (7536.25) in OS X 10.7.4
Chrome 21.0.1180.89 in Windows 7
Chrome 22 beta in Windows 7
Safari 5.1.7 (7534.57.2) in Windows 7
Firefox 15.01 in Windows 7
Internet Explorer 9.0.8112.16421 in Windows 7
Chrome OS Version 22.0.1229.33 beta
Is the issue perhaps related to the very FIRST time the graph is viewed?
Ok--the first thing I will admit is to NOT being a computer techie or geek at any level...but, I am wondering, if this is a proximity issue. Could it be you are seeing no problems because you are right there in the same building, and the signal hasn't far to travel? Maybe pull out a laptop, and drive across the Bay or up to Sacramento for your test....??
Just a guess--like I said, I don't know the tech side of things...
I am unable to use the graph/stats feature on Firefox 16 (beta), nor was I able to use it with Firefox 15.
If I try to open the graph, FF crashes immediately and totally (i.e. disappears off the screen).
I did report this before in this forum section.
Since my current version of Firefox is otherwise very stable and does not hog memory as previous versions did, I am not willing to downgrade to a previous version. I'll just do without the stats.
I just recently had to uninstall/re-install Firefox, as it had completely stopped working--would not even load. So I presume I have the latest version at this point....However, most of the time I'm on IE, as I find Firefox to be a memory hog and a slow loading program. In the time I can click on my mail icon from my desktop, be online and open my mailbox with IE, Firefox is still loading...and "thinking." Hub Pages claims to be "optimized" for FF, but I sure can't see any advantage.
Most browsers are a cache hog rather than a RAM memory hog.
With cache being used for browsers this means when one visits a web page for the first time it takes a while to load. From the second time and onwards you visit that same page, your browser will only update new elements if any, that are on that web page. Any unchanged elements will be taken from the cache.
The issue here is since the cache is on your hard drive, it is much slower to access than RAM. Hence accessing some websites can seem slow at times.
Another issue us that the graph part of HubPages uses Adobe Flash and if it's not up to date, it will not show properly on most browsers.
The web cache on your browser will also store old data even when one updates Flash, a new browser, add-ons etc. So this make the web experience crappy.
So, the solution is
Update your browser
Empty your web browser cache
Restart your computer
Get back to enjoying the web experience.
@Kangaroo_Jase Good general tips.
Clearing the cache and restarting are always good places to start, even after doing an upgrade.
Is anyone else still seeing this issue?
If so, please let me know the OS (including service pack number if XP) and browser name and version.
Then I can try to reproduce the issue and send it to our engineering team.
It finally loaded on IE8. but it took nearly 20 seconds--much slower than the first time I saw the utility in place.
I am using XP, but I don't know the service pack number, or how to find it. I do know that my husband has my computer set for automatic updates, and I also believe it is set to auto-clear the cache when shutting down.
(Slightly off-topic of my original query, but I notice it's only showing up through the end of July...is that a normal lag time?)
I just checked the graph on a Mac running OS 10.7.4
Firefox 14.0.1 - stats graph loaded after just a few seconds.
Safari 6 - loaded after about 15 seconds
It doesn't load for me. Surely it could be made a little more tolerant to browser and connection type? Some of us have what we have, and it is a few years old--not from the age of the dinosaurs.
by Peggy Woods 8 years ago
For the last several days if I wish to share a good hub from a HP author with my followers, it won't do it for some reason. Is anyone else having this problem?
by Ben Guinter 7 years ago
For anyone who upgraded to Windows 8.1, Internet Explorer 11 came with it and you may have noticed that you can enter links in your hubs through this browser.It still works in Firefox 25, but just a heads up!
by metadiscourse 8 years ago
My capsules sometimes save and sometimes - well most of the time do not save. I click and click. I refresh the page. I change browsers. But still I cannot finish creating a Hub. This is extremely frustrating. Any thoughts?
by Kathleen Lewis 13 years ago
Boy, it took me several hours to write one hub today. The edit and save-edit functions have been a pain in my rump all day. I can't figure out any particular pattern, just that a lot of times when I go to save an edit, the save doesn't work and my hub goes pale - cannot click...
by FaithDream 5 years ago
Is Google Chrome, or Firefox, better than Internet Explorer?I'm wondering if I'm going to run into problems with these. Has anyone compared these search engines? Which is the best one to use with Windows 7 ?
by Michelle Dee 9 years ago
Hello:I am trying to create a new hub and it has photos to be loaded. I never had any problems before now. The photos will not load and then all of a sudden I cannot access the internet anymore. I have no problem accessing the internet on my computer, until I try to load a photo into a...
Copyright © 2021 Maven Media Brands, LLC and respective content providers on this website. HubPages® is a registered trademark of Maven Coalition, Inc. Other product and company names shown may be trademarks of their respective owners. Maven Media Brands, LLC and respective content providers to this website may receive compensation for some links to products and services on this website.
|HubPages Device ID||This is used to identify particular browsers or devices when the access the service, and is used for security reasons.|
|Login||This is necessary to sign in to the HubPages Service.|
|HubPages Traffic Pixel||This is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.|
|Remarketing Pixels||We may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.|
|Conversion Tracking Pixels||We may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.|