I've noticed that one Amazon order placed almost a week ago was never shipped. Or it was simply not posted to my report. Either way, I think this indicates a problem.
It seems too long for Amazon to delay shipment. I sometimes see a delay of a few days, especially over a weekend, but this one is about a week old now.
In addition, the new report layout made in the past 48 hours makes it impossible to determine which order is being missed in the shipments. The prior report layout showed two columns for revenue - one for orders and open for shipments. But the ordered revenue column had been removed. I wrote a detailed explanation in a separate post about that at http://hubpages.com/forum/topic/120171? … ost2560849 as shown below...
I have had missing shipments before, on Squidoo or when using my own affiliate ID. I think what might happen is that somebody puts in an order, but then cancels it before the item is shipped. They way that Amazon seems to deal with that is that it reports the order, but doesn't report the cancellation, you just don't see the shipment.
If the order is cancelled after the item is shipped out, i.e the item is returned, then Amazon reports the cancellation (and takes money out of your account),
But it is also possible that the item is taking a long time to ship out. I've seen that happen, especially with a 3rd party seller rather than Amazon.
It does occasionally take much longer than a week--I waited for one order to be shipped for over a month due to delays in fulfillment for an Amazon Market company.
Over a month, wow! I'm paying much closer attention to my sales now that my reports are all under one place with HP. Before I had to log into Amazon Associates as a separate task, which I early did. So these delays may have happened many times without me knowing.
They will also delay shipment if an item is out of stock. The customer has the option to go ahead and place the order with the understanding that the item will be shipped when it is available again. Sometimes the estimate is a month out.
Annoying but it does happen on occasion.
by Glenn Stok 4 years ago
I have been keeping a close eye on my Amazon sales and shipments by displaying the Earnings Reports to show Amazon "All Time" and it shows that 10 items never were shipped yet. Seven (7) of those 10 items are pending shipment for over two weeks now, and maybe much longer. I can't...
by LindaSmith1 3 years ago
I know it can take up to 7 days for an ordered product to be shipped out, and that Amazon does not show ordered product on earnings report until it is shipped out. My estimation is that it has been 7 days since product was ordered, but earnings report still does not show it. If somebody...
by Dan Harmon 5 years ago
I know this isn't about HubPages particularly, but I see a problem this morning in my Amazon reports. Yesterday, I had about a dozen shipments for the month, and something like $20 in earnings.This morning I have zero shipments for the month and zero earnings. At the same time,...
by Dan Harmon 4 years ago
Just a report of a possible glitch in the new program. I signed up, I think, on the 16th of the month, and the 17th shows two shipments. The 18th also shows a shipment, so the system is working.The 18th also shows a sale, and shipment of that sale, in my Amazon account - something that...
by Brie Hoffman 8 years ago
Has anyone else noticed that they get orders that are not shipped out? I had 5 orders and only 1 was shipped out...does anyone know why.
by Simon Cook 4 years ago
I feel we need more detailed reports on orders.I had 4 orders last week that have not been shipped yet - this could be because they were cancelled or because they are pre-orders. Without seeing the details of the order I have no idea what happened to the order.
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