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Why can't I deny comments on hubs?

  1. Kylyssa profile image96
    Kylyssaposted 3 years ago

    I got a spammy comment (one of those spellcaster advertisements) on one of my hubs and even though I keep hitting "deny" the comment is still on it.  Is there a special trick to denying comments or is this just a bug?

    1. Writer Fox profile image78
      Writer Foxposted 3 years ago in reply to this

      Deny and refresh the page.

      1. Kylyssa profile image96
        Kylyssaposted 3 years ago in reply to this

        Thank you for your speedy response but it doesn't work.

        1. Writer Fox profile image78
          Writer Foxposted 3 years ago in reply to this

          Are you deleting the comments from the link on your accounts page or when looking at the Hub?

          1. Kylyssa profile image96
            Kylyssaposted 3 years ago in reply to this

            I tried both.  Apparently it was something with Chrome and firefox.  I haven't used IE in ages but I got it to work in IE.

            Thanks!

    2. Marina Lazarevic profile image84
      Marina Lazarevicposted 3 years ago in reply to this

      Hi Kylyssa! Just wanted to check in on this. Did the comment you intended to remove get deleted eventually?

      1. Kylyssa profile image96
        Kylyssaposted 3 years ago in reply to this

        Thank you.  Yes, I got it to delete by installing Internet Explorer, going to the page, and hitting the delete button.  It refused to work in Chrome or firefox for some reason.

  2. shay-marie profile image94
    shay-marieposted 3 years ago

    I know what you're talking about - it happens to me too. I think it sometimes takes a little bit of time for it to show up as deleted. Either that or the deletion isn't showing because of the cache on your browser. Have you tried clearing the cache?

    1. Kylyssa profile image96
      Kylyssaposted 3 years ago in reply to this

      I tried refreshing my browser, clearing my cache, restarting my computer, and using different browsers.  I actually installed Internet Explorer (I dislike IE) and it worked. I hope it's a temporary issue.

  3. makingamark profile image69
    makingamarkposted 3 years ago

    Kylyssa - have you found the age where you can put global moderation of your comments on your account? That saves the hassle for the future.

    Go to http://hubpages.com/my/hubs/comments and then click the button to access the global settings for comments

    1. Kylyssa profile image96
      Kylyssaposted 3 years ago in reply to this

      Thank you for the link.  I set my comments to require moderation.  It will make things a lot easier and keep readers from seeing spam junk even for a little while.

  4. GusTheRedneck profile image84
    GusTheRedneckposted 3 years ago

    Get a free copy of "CCleaner" and use it frequently to clean out the junk stored on your computer that you seem to "not be able to get rid of."  Simple to use. (1) Analyze (2) Clean.  That's it. Goodbye all of those nasty cookies and junk in the cache, etc.

    You'll pick up more junk every time you go online, so use CCleaner frequently.  (Only takes a minuter or less...)

    Gus smile

 
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