How do I get my password for my newly transfered HUB/LENS ?

1. 76

   Hakpenguinposted 3 years ago

   Hello
   
   I've been a Hubpages user for a long time, way before the squidoo transfer
   
   I noticed my lenses were transferred to http://thesatanrecords.hubpages.com
   
   HOWEVER I can't log in to that account on Hubpages, why ?
   
   I noticed also that the email I used on squidoo is the same for my current account (the one with which I am posting)
   
   could that be the reason ?
   
   by the way, I received no email from either hubpages or squidoo on that email account
   
   my question is how can I log into the newly transferred account
   
   thanks
   
   PS i read this http://hubpages.com/squidoo/faq#Email-Conflicts but as I mentioned, i haven't received any email

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   1. 

      80

      pauldeedsposted 3 years agoin reply to this

      Passwords were not transferred from Squidoo.  You should have received an email with instructions on setting up a new password and email address (if there was a conflict), so you might want to check your spam folder.
      
      But if you cant' find  it, go here and enter the email address for your squidoo account, check the box, and click submit, and you should get another email with instructions.
      
      https://hubpages.com/signin/reset/

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      1. 76

         Hakpenguinposted 3 years agoin reply to this

         Hello
         
         that will only work for my current account (this one) when I uncheck the "newly transferred from squidoo" box
         
         if I check it I don't receive any email
         
         the emails for this account and the squidoo one are the same
         
         thanks

         replyreport
         1. 89

            Marina Lazarevicposted 3 years agoin reply to this

            Hi Hakpenguin! You should have received a reset email within the last ten minutes. Please let us know if you didn't or if you experience any other issues. Thanks!

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2. 87

   daisydayzposted 3 years ago

   Hi I have a similar issue! Ive tried the password reset, but when the email comes through the link in it doesn't work! It says Safari can't open page, to many redirects! Driving me mad that I just can't seem to get access

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   1. 89

      Marina Lazarevicposted 3 years agoin reply to this

      Hi daisydayz! Do you mind trying the password reset in a browser other than Safari? If that doesn't work, please let us know. Thanks!

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   2. 89

      Marina Lazarevicposted 3 years agoin reply to this

      You can also try signing out of HubPages before you click that link. That might do it as well.

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