Can't get HP to display correctly on my computer

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  1. LeanMan profile image89
    LeanManposted 2 years ago


    When I access MOST parts of HP I am greeted with a page of text with no graphics at all - similar to when you have a very slow connection and the page does not load. However pages such as earnings will load correctly every time.

    This has happened for last 2 days - it is the same on both firefox and chrome, neither of which have been updated in last few weeks. I am running windows 10... As far as I am aware nothing on my computer has changed in last few days...

    I have tried clearing everything in my browsers, but that changes nothing.

    It is ONLY with HP.... all other pages load correctly..

    1. Marina Lazarevic profile image87
      Marina Lazarevicposted 2 years agoin reply to this

      Engineering thinks this might be related to a DNS issue.

      Are you able to load the image from here? … 00x200.png

      edit: fixed the second link above (it was broken at first - sorry!)

  2. paradigmsearch profile image88
    paradigmsearchposted 2 years ago

    Maybe the 1000's of HP Ad cookies have messed things up, cookie killing time? Just a speculation.

  3. dailytop10 profile image91
    dailytop10posted 2 years ago

    Have been experiencing the same problem for almost 4 days now. Hope this gets fixed soon..

  4. LeanMan profile image89
    LeanManposted 2 years ago

    Still having the same issue..

    Does anyone at HP have any suggestions? One other person has already commented that they have the same issues..

    I have already cleared all caches, cookies etc...

    Some pages display correctly such as earnings pages..

    But stats pages, hubs, forums, and even the new sites all come up with zero graphics just all text without any formatting - just like a page that is very slow to load.

    But all pages load quickly, other sites do not have the problem at all.

    I am running windows 10 - have the same issue on both firefox and chrome....

    Have done virus checks etc...

    This problem is ONLY with HP including the new sites...

  5. wordscribe43 profile image90
    wordscribe43posted 2 years ago

    Have you tried disabling add ons in both browsers?  I'd start there.

    You may need to flush and reset the DNS cache. 

    And I am SURE you've done this multiple times, but RFB (re-fricking boot!).

  6. LeanMan profile image89
    LeanManposted 2 years ago

    Well whatever the issue is it ain't on my computer - put it to sleep last night just as I normally do every day and when I woke it gently with its usual morning cup of coffee HP was displaying perfectly....

    No changes made since the day before - it was not displaying when I went to bed - but this morning all back to normal..

    1. wordscribe43 profile image90
      wordscribe43posted 2 years agoin reply to this



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