My new hub won't post properly on facebook

1. 79

   CatherineGiordanoposted 7 years ago

   I post my hubs on facebook, my own timeline and on relevant group paages. All my hubs are working normally except the newest. When I use the f button on the hub, it posts to my timeline, but without the blurb. When I use the url to post on a facebook group page, the picture won't show up. All that shows is a little rectangle that says hubpages. Here is the hub with the problem.
   
   http://hubpages.com/animals/The-Life-of … y-Bee-Hive
   
   I thought it might be because a bot initially flagged this hub as having inappropriate content. I assume it was the discussion of the mating habits of the bee that triggered it. I got it reviewed and it was deemed acceptable. But now the picture and blurb won't show up. I asked the team to look into it, but I have heard nothing from them in the two days since.
   
   Anybody know why this is happening?  And how to fix it.

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   1. 86

      Venkatachari Mposted 7 years agoin reply to this

      Just I shared your article on facebook using the share button and it posted accurately showing up the first image.
      Try once again to share by reloading the page. It may catch up.

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      1. 79

         CatherineGiordanoposted 7 years agoin reply to this

         I have tried about 20 times over the past two days. Computer has rebooted and the problem remians. When I sue the share button on the hub page, the picture posts, but not the blurb. When I use only the url, as I do with every other hub, neither the picture nor the blurb shows.
         
         I would have had 1000 views by now (based on past experience with my hubs about bees) if I could promote it on facebook. properly.

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      2. 79

         CatherineGiordanoposted 7 years agoin reply to this

         I just got the idea to put the hub through the scrape tool. That is how I get facebook to see a new picture or title when it has been changed.  Here is the response I got when I tried.
         
         Could not scrape URL because it has been blocked.
         
         So HP definitely put some code into my hub.  This has wasted so much time and cost me views  all because some stupid bot thinks writing about insects is salacious.

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         1. 86

            Venkatachari Mposted 7 years agoin reply to this

            Okay. Now I understood your problem. You want the blurb (introduction lines) to show up there. It used to be like that many months ago. I don't see the feature nowadays working except rarely. I also do not know the reason for it.

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            1. 79

               CatherineGiordanoposted 7 years agoin reply to this

               It works will all my other hubs. The picture is clickable and the blurb shows up.  If I add the picture manually, it is not clickable.

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         2. 79

            CatherineGiordanoposted 7 years agoin reply to this

            I have reported this to the HP team via email three times. I have not gotten a response and the problem has not been fixed. Usually the team is very responsive when I contact them.
            
            Also I have submitted a hub to be moved to the niche site. I have done this twice and both times I had a reply within a few days--accepted or rejected. It is almost two weeks, and I have not had a reply.
            
            Does anyone know--Is the team understaffed right now?

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            1. 94

               Glenn Stokposted 7 years agoin reply to this

               Are you sure you submitted it to the correct niche site for the subject?
               
               I found that submissions are acted on the same day. However, once I clicked the wrong niche site and they bounced it to hold until they determined a better niche site (actually the one I wanted to begin with). This took two weeks for it to get resolved. So it's important to submit to the correct matching niche site to get a quick turnaround.

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      eugbugposted 7 years agoin reply to this

      This happens to me regularly, I don't know what causes it, maybe Facebook times out retrieving the blurb. Anyway I find it always works if I delete the original post and repost.

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   3. 95

      eugbugposted 7 years agoin reply to this

      Ok, I tried posting the link and it just shows a rectangle with "HubPages.com" in the window as soon as the URL is added. No images are available for choosing to add to the post. When I publish, it shows the blurb with no image.
      Have you tried putting the image before the text in your hub?

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   4. 0

      Christy Kirwanposted 7 years agoin reply to this

      Hi Catherine,
      
      This is a caching issue on Facebook's end that occasionally causes problems with HubPages articles. Putting your article's URL through the Facebook Debugger Tool usually fixes the issue.

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      1. 79

         CatherineGiordanoposted 7 years agoin reply to this

         I tried that, and it didn't work. I got a message saying the url was blocked. I'll try again and this time I will click "Debut several times, over and over.

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         1. 0

            Christy Kirwanposted 7 years agoin reply to this

            I'm not sure what the issue might be in that case, but I recommend contacting Facebook support. It's definitely not something we've changed, as we want Hubbers to be able to share content from HubPages freely.

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            1. 79

               CatherineGiordanoposted 7 years agoin reply to this

               The facebook debugging tool worked this time. It didn't the last time I tried.
               
               About your comment to contact facebook support--just how does one do that? There is no support; at least there is no means of contacting facebook that has ever gotten me a reply.
               
               I suggest you have a talk with facebook. It has become obvious to me that facebook does not want hubs promoted on their site. They repeatedly punish me for doing it, whether it is an HP hub or a niche site hub. They have banned me from posting for various lengths of time. They have made me do a captcha code every time I post anything for weeks at a time. They have told me that my account is hijacked, and I have to do a new pass word. My habit is to share the same post only 5 times per day, and to do no more than 20 hub shares in a day. A friend suggested they punish me because they want people to buy ads and not share for free.   
               
               My posts get lots of likes, shares, and comments. (I reply to all comments.) My posts are not spam because no one likes or shares spam.  In fact, the admins of groups have contacted me and asked me to post to their pages.
               
               Also, I frequently share posts made by others.
               
               Thanks for getting back to me about how to get the hub to appear properly on facebook.
               
               P.S. Does anyone else have problems with facebook?

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               1. 94

                  Glenn Stokposted 7 years agoin reply to this

                  As for your Facebook problem, are you sure you are using the correct URL. I see people sometimes trying to use the URL from the edit tool. That's wrong. Also, if you take the URL of a niche hub from the account listing, that's not right either. You'll noticed these URLs are populated with code to automatically log you in to the niche site. 
                  
                  If you want to be sure you are using the correct URL, open the hub in your browser and copy from the URL bar on top. Then paste that into Facebook.

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                  1. 79

                     CatherineGiordanoposted 7 years agoin reply to this

                     Thanks, Glen, it is ll good now. As I suspected it was because my hub had to be editor reviewed after a bot thought the life cycle of an insect was salacious. The facebook tool debugged it on my second try.

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               2. 0

                  Christy Kirwanposted 7 years agoin reply to this

                  Posting in the Facebook Help Forums will usually get your questions answered.
                  
                  To Glenn's comment I'd just like to add that posting an article while it has Pending status (rather than waiting for it to be Featured) can cause issues as well.
                  
                  Facebook will also penalize individual users occasionally for what its algorithms see as spamming behavior, which is an issue with the user's account rather than the source of the content being posted.

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               3. 86

                  Venkatachari Mposted 7 years agoin reply to this

                  Catherine, are you joking? A single post shared on facebook 5 times a day? Is it worth and good to do so? I hope you are not serious.

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                  1. 79

                     CatherineGiordanoposted 7 years agoin reply to this

                     Ven: I am not sure what your comment about joking means. No I am not joking. I get lots of views from facebook, but you have to use it carefully. Only post on pages that are relevant to your topic and don't post on the same page more than twice a week.

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                     1. 86

                        Venkatachari Mposted 7 years agoin reply to this

                        You mean there are many pages at facebook maintained by you. I thought it as posting on the general public timeline. That is why I was confused how can one post 5 times a day at facebook.

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                        1. 79

                           CatherineGiordanoposted 7 years agoin reply to this

                           Search for facebook groups on the topics you write about.

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                        2. 79

                           CatherineGiordanoposted 7 years agoin reply to this

                           Ven: No my own pages on facebook. You need to search for groups. Maybe it works differently in India.

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                           1. 86

                              Venkatachari Mposted 7 years agoin reply to this

                              Okay, Catherine. I have not done that way till now. I used to post only on my timeline once in 15 days gap and one, my own page (life4better) very rarely. I mostly share others articles on it. Now, it seems you are giving me a more better advice to search for groups and join them. I am very thankful to you for replying to my ignorant questions without feeling otherwise.

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                              1. 79

                                 CatherineGiordanoposted 7 years agoin reply to this

                                 I hope it works out for you. Start small. Always include a question in the space above the post and be sure to answer all comments. make a chart (I use excel) to make sure you don't post the same thing on a page mores than once. Make sure your post is relevant to the group. (For instance don't put a recipe hub on a group devoted to horror movies. Good luck.

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                                 1. 86

                                    Venkatachari Mposted 7 years agoin reply to this

                                    You mean don't post the same thing on the same page more than once in a week? I will take care regarding the relevancy. Thanks a lot.

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                                    1. 79

                                       CatherineGiordanoposted 7 years agoin reply to this

                                       I don't post the same thing on the same page ever. If you post the same thing you are spamming and you will be banned from the group forever.

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                                    2. 86

                                       Venkatachari Mposted 7 years agoin reply to this

                                       Thanks, once again, Catherine for the clarification.

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2. 76

   mariacolomyposted 7 years ago

   I'm not sure how the caching works on Hubpages, but could it be because it's brand new and hasn't cached a meta preview? I feel like I've experienced this before with a WordPress blog - not consistently, but intermittently.

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