My new hub won't post properly on facebook

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  1. CatherineGiordano profile image97
    CatherineGiordanoposted 20 months ago

    I post my hubs on facebook, my own timeline and on relevant group paages. All my hubs are working normally except the newest. When I use the f button on the hub, it posts to my timeline, but without the blurb. When I use the url to post on a facebook group page, the picture won't show up. All that shows is a little rectangle that says hubpages. Here is the hub with the problem.

    http://hubpages.com/animals/The-Life-of … y-Bee-Hive

    I thought it might be because a bot initially flagged this hub as having inappropriate content. I assume it was the discussion of the mating habits of the bee that triggered it. I got it reviewed and it was deemed acceptable. But now the picture and blurb won't show up. I asked the team to look into it, but I have heard nothing from them in the two days since.

    Anybody know why this is happening?  And how to fix it.

    1. Venkatachari M profile image33
      Venkatachari Mposted 20 months agoin reply to this

      Just I shared your article on facebook using the share button and it posted accurately showing up the first image.
      Try once again to share by reloading the page. It may catch up.

      1. CatherineGiordano profile image97
        CatherineGiordanoposted 20 months agoin reply to this

        I have tried about 20 times over the past two days. Computer has rebooted and the problem remians. When I sue the share button on the hub page, the picture posts, but not the blurb. When I use only the url, as I do with every other hub, neither the picture nor the blurb shows.

        I would have had 1000 views by now (based on past experience with my hubs about bees) if I could promote it on facebook. properly.

      2. CatherineGiordano profile image97
        CatherineGiordanoposted 20 months agoin reply to this

        I just got the idea to put the hub through the scrape tool. That is how I get facebook to see a new picture or title when it has been changed.  Here is the response I got when I tried.

        Could not scrape URL because it has been blocked.

        So HP definitely put some code into my hub.  This has wasted so much time and cost me views  all because some stupid bot thinks writing about insects is salacious.

        1. Venkatachari M profile image33
          Venkatachari Mposted 20 months agoin reply to this

          Okay. Now I understood your problem. You want the blurb (introduction lines) to show up there. It used to be like that many months ago. I don't see the feature nowadays working except rarely. I also do not know the reason for it.

          1. CatherineGiordano profile image97
            CatherineGiordanoposted 20 months agoin reply to this

            It works will all my other hubs. The picture is clickable and the blurb shows up.  If I add the picture manually, it is not clickable.

        2. CatherineGiordano profile image97
          CatherineGiordanoposted 20 months agoin reply to this

          I have reported this to the HP team via email three times. I have not gotten a response and the problem has not been fixed. Usually the team is very responsive when I contact them.

          Also I have submitted a hub to be moved to the niche site. I have done this twice and both times I had a reply within a few days--accepted or rejected. It is almost two weeks, and I have not had a reply.

          Does anyone know--Is the team understaffed right now?

          1. Glenn Stok profile image97
            Glenn Stokposted 20 months agoin reply to this

            Are you sure you submitted it to the correct niche site for the subject?

            I found that submissions are acted on the same day. However, once I clicked the wrong niche site and they bounced it to hold until they determined a better niche site (actually the one I wanted to begin with). This took two weeks for it to get resolved. So it's important to submit to the correct matching niche site to get a quick turnaround.

    2. eugbug profile image97
      eugbugposted 20 months agoin reply to this

      This happens to me regularly, I don't know what causes it, maybe Facebook times out retrieving the blurb. Anyway I find it always works if I delete the original post and repost.

    3. eugbug profile image97
      eugbugposted 20 months agoin reply to this

      Ok, I tried posting the link and it just shows a rectangle with "HubPages.com" in the window as soon as the URL is added. No images are available for choosing to add to the post. When I publish, it shows the blurb with no image.
      Have you tried putting the image before the text in your hub?

    4. Christy Kirwan profile imageSTAFF
      Christy Kirwanposted 20 months agoin reply to this

      Hi Catherine,

      This is a caching issue on Facebook's end that occasionally causes problems with HubPages articles. Putting your article's URL through the Facebook Debugger Tool usually fixes the issue.

      1. CatherineGiordano profile image97
        CatherineGiordanoposted 20 months agoin reply to this

        I tried that, and it didn't work. I got a message saying the url was blocked. I'll try again and this time I will click "Debut several times, over and over.

        1. Christy Kirwan profile imageSTAFF
          Christy Kirwanposted 20 months agoin reply to this

          I'm not sure what the issue might be in that case, but I recommend contacting Facebook support. It's definitely not something we've changed, as we want Hubbers to be able to share content from HubPages freely.

          1. CatherineGiordano profile image97
            CatherineGiordanoposted 20 months agoin reply to this

            The facebook debugging tool worked this time. It didn't the last time I tried.

            About your comment to contact facebook support--just how does one do that? There is no support; at least there is no means of contacting facebook that has ever gotten me a reply.

            I suggest you have a talk with facebook. It has become obvious to me that facebook does not want hubs promoted on their site. They repeatedly punish me for doing it, whether it is an HP hub or a niche site hub. They have banned me from posting for various lengths of time. They have made me do a captcha code every time I post anything for weeks at a time. They have told me that my account is hijacked, and I have to do a new pass word. My habit is to share the same post only 5 times per day, and to do no more than 20 hub shares in a day. A friend suggested they punish me because they want people to buy ads and not share for free.   

            My posts get lots of likes, shares, and comments. (I reply to all comments.) My posts are not spam because no one likes or shares spam.  In fact, the admins of groups have contacted me and asked me to post to their pages.

            Also, I frequently share posts made by others.

            Thanks for getting back to me about how to get the hub to appear properly on facebook.

            P.S. Does anyone else have problems with facebook?

            1. Glenn Stok profile image97
              Glenn Stokposted 20 months agoin reply to this

              As for your Facebook problem, are you sure you are using the correct URL. I see people sometimes trying to use the URL from the edit tool. That's wrong. Also, if you take the URL of a niche hub from the account listing, that's not right either. You'll noticed these URLs are populated with code to automatically log you in to the niche site. 

              If you want to be sure you are using the correct URL, open the hub in your browser and copy from the URL bar on top. Then paste that into Facebook.

              1. CatherineGiordano profile image97
                CatherineGiordanoposted 20 months agoin reply to this

                Thanks, Glen, it is ll good now. As I suspected it was because my hub had to be editor reviewed after a bot thought the life cycle of an insect was salacious. The facebook tool debugged it on my second try.

            2. Christy Kirwan profile imageSTAFF
              Christy Kirwanposted 20 months agoin reply to this

              Posting in the Facebook Help Forums will usually get your questions answered.

              To Glenn's comment I'd just like to add that posting an article while it has Pending status (rather than waiting for it to be Featured) can cause issues as well.

              Facebook will also penalize individual users occasionally for what its algorithms see as spamming behavior, which is an issue with the user's account rather than the source of the content being posted.

            3. Venkatachari M profile image33
              Venkatachari Mposted 20 months agoin reply to this

              Catherine, are you joking? A single post shared on facebook 5 times a day? Is it worth and good to do so? I hope you are not serious.

              1. CatherineGiordano profile image97
                CatherineGiordanoposted 20 months agoin reply to this

                Ven: I am not sure what your comment about joking means. No I am not joking. I get lots of views from facebook, but you have to use it carefully. Only post on pages that are relevant to your topic and don't post on the same page more than twice a week.

                1. Venkatachari M profile image33
                  Venkatachari Mposted 20 months agoin reply to this

                  You mean there are many pages at facebook maintained by you. I thought it as posting on the general public timeline. That is why I was confused how can one post 5 times a day at facebook.

                  1. CatherineGiordano profile image97
                    CatherineGiordanoposted 20 months agoin reply to this

                    Search for facebook groups on the topics you write about.

                  2. CatherineGiordano profile image97
                    CatherineGiordanoposted 20 months agoin reply to this

                    Ven: No my own pages on facebook. You need to search for groups. Maybe it works differently in India.

  2. mariacolomy profile image85
    mariacolomyposted 20 months ago

    I'm not sure how the caching works on Hubpages, but could it be because it's brand new and hasn't cached a meta preview? I feel like I've experienced this before with a WordPress blog - not consistently, but intermittently.

 
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