Can't Leave Fanmail

1. 88

   The Dirt Farmerposted 7 years ago

   I tried to leave fanmail both yesterday and today but could not. Instead, I get the message, "You don't have fanmail." Anyone else having this issue?

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   1. 80

      kenneth averyposted 7 years agoin reply to this

      @The Dirt Farmer,
      Now that's a new one on me. All of the fan mail that I have
      ever received were from people who chose to follow
      me.
      Keep me posted on what HP says about this.

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      1. 88

         The Dirt Farmerposted 7 years agoin reply to this

         I tried to leave it to someone who had just followed me. Then tried to leave it again the next day.

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         1. 80

            kenneth averyposted 7 years agoin reply to this

            @ The Dirt Farmer,
            You are talking about the spot on your regular email that notifies you of a New Follower and when they leave you Fan Mail, right?
            If you have notified Team Hubpages in the Help Section, try restarting your PC after you refresh it if it will refresh, then restart it.
            Sounds a lot like your browser. Do you use Internet Explorer?
            I do. But not in publishing hubs and photos. My IE used to freeze up everytime I would get to the middle of the photos I was using.
            I would though start using Firefox.
            Hope this helped some.

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            1. 88

               The Dirt Farmerposted 7 years agoin reply to this

               Thanks for the suggestion, Kenneth! I'll give it a try.

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   2. 95

      SakinaNasir53posted 7 years agoin reply to this

      Why don't you email the HubPages team about this?
      Here is their email address:
      team@hubpages.com

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      1. 88

         The Dirt Farmerposted 7 years agoin reply to this

         Well, when I went to the contact HP section, posting to the forum was suggested.

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            SakinaNasir53posted 7 years agoin reply to this

            Oh!

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   3. 0

      Christy Kirwanposted 7 years agoin reply to this

      Fanmail must be approved by the author in order to show up on his/her profile. It's possible that this person simply hasn't seen your fanmail and approved it yet.

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      1. 88

         The Dirt Farmerposted 7 years agoin reply to this

         Thanks for the response, Christy. I left fan mail today and think it worked.
         
         It wasn't that I couldn't see the fanmail I posted-- you never do--, it was that I got a weird pop-up message that indicated it had not been submitted.
         
         But, no worries. With Trump firing off EOs like a dictator, I have more important things to worry about.
         
         Thanks again.

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         1. 0

            Christy Kirwanposted 7 years agoin reply to this

            Ah, I see! Often refreshing the page will fix that error, which can be caused by a temporarily slow internet connection. Glad it finally worked!

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      2. 80

         kenneth averyposted 7 years agoin reply to this

         @Christy, I know this may be out of order to leave (this)
         comment at this place, but I just want to say thank you
         for your wisdom and help with this and all other issues
         we have met with HP.
         We love and appreciate YOU <3

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         1. 0

            Christy Kirwanposted 7 years agoin reply to this

            Thank you for your kind words, Kenneth!

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               kenneth averyposted 7 years agoin reply to this

               @Christy, you deserve them.

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2. 89

   Jodahposted 7 years ago

   When you follow someone a seperate box usually pops up for you to leave fan mail or  tick good writer, your funny, great hubs etc. Didn't that happen? Failing that you can click "fan mail" on the other person's profile and it gives you the option of sending them an email message. You could do it that way but it wouldn't show up in their fan mail.

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      SakinaNasir53posted 7 years agoin reply to this

      Oh! Thanks for sharing Jodah. I never knew this.

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   2. 88

      The Dirt Farmerposted 7 years agoin reply to this

      Hi Jodah,
      Yes, the box popped up, but then I got the error message I described above. If no one else is having this issue, perhaps it is my browser, although . . . I would have thought I'd have difficulty getting any popup on HP.
      Thanks for your help, Jodah.

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