Big Problem With Links

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  1. EricDockett profile image97
    EricDockettposted 10 months ago

    I've noticed a problem with Amazon text links this morning on two separate Hubs on two of my accounts. The HP link checker is identifying them as bad links, but they are not, at least in the sense that the pages they are pointing to still exist. The problem with the Hub on this account seems to have resolved itself somehow, but the problem on my other account persists.

    This is clearly a technical issue. Even though the link is still good, we can't just ignore the warning. It is a problem for two reasons:

    1. The affiliate ID is stripped from the link.

    2. When you click on the link, HP puts up a message that says something like "We identify this link as dead. Do you still want to go there?". Nobody is going to want to go there after reading that message.

    As of right now this is a minor annoyance, but if the problem expands or if there are more widespread outages it could result in a major loss of revenue for HP and writers.

    Please look into this, HubPages! smile

    Edit: Clicking "Ignore" on the broken links page does seem to present at least a short-term solution. Though it doesn't explain why the links are identified as broken to begin with.

  2. EricDockett profile image97
    EricDockettposted 10 months ago

    Update: The links on my other account seem to have corrected themselves now as well. ? hmm ?

  3. Alison Graham profile image96
    Alison Grahamposted 10 months ago

    I am still getting this problem - a couple seem to have resolved themselves, one I tried to correct/edit this morning was in a text capsule however, it would not give me the option to insert an Amazon link. I therefore changed it to an Amazon capsule and it appears to be working now. Two more are still giving 503 errors but I am leaving them to see if they resolve.

  4. Paul Edmondson profile imageSTAFF
    Paul Edmondsonposted 10 months ago

    Post a url please to the specific article and we will take a look.

    1. EricDockett profile image97
      EricDockettposted 10 months agoin reply to this

      This is the one that I had trouble with this morning, but as I said it has corrected itself:

      https://pethelpful.com/fish-aquariums/B … plies-List

      1. Bedbugabscond profile image97
        Bedbugabscondposted 10 months agoin reply to this

        Erik, me too. I just removed them for now. Looking forward to putting them back.

    2. wilderness profile image99
      wildernessposted 10 months agoin reply to this

      I've got a hub, too, Paul - https://hubpages.com/living/Refinishing … ood-Veneer has two links, both of which are saying the same thing, but when the warning is ignored and clicked anyway they work fine.

      *edit*  using the check for broken links tab on the stats page, and then the "recheck" tab, one of the warnings went away.  The other is still there, but even when I click the link in the "broken links" section it works fine but says it is bad.

      1. Paul Edmondson profile imageSTAFF
        Paul Edmondsonposted 10 months agoin reply to this

        Thanks, please don't have the link rechecked.  We will file a bug and have an engineer take a look.

        1. wilderness profile image99
          wildernessposted 10 months agoin reply to this

          Hands off it is!

    3. Alison Graham profile image96
      Alison Grahamposted 10 months agoin reply to this

      Paul, this is the one I left alone so you should see what I see  - I am seeing a number of Amazon links in my hubs showing as 'broken' returning a 503 error. However, the products are there and the links should be good. I have done a screenshot of one of the articles in question on Dengarden. This shows that the page is reporting the link as broken - as I was hovering over the link when I took the screenshot, at the bottom of the page, is what the page says the link is going to - however, when I am asked if I want to click on the link anyway, I am taken to the product page. Here is the screenshot and my article is the one on how to get rid of fruit flies - this is the specific link http://www.amazon.com/gp/product/B01EW1 … ges-vig-20

      https://usercontent2.hubstatic.com/13779363_f248.jpg

  5. Wesman Todd Shaw profile image96
    Wesman Todd Shawposted 10 months ago

    Yeah. I've got a handful of articles with the issue. All amazon links, and all the products I've checked were still there. So the broken link thing is definitely a bug.

  6. Paul Edmondson profile imageSTAFF
    Paul Edmondsonposted 10 months ago

    We've found the issue with links returning 503 error codes and getting the broken link treatment.  We are working on a fix.

    1. Alison Graham profile image96
      Alison Grahamposted 10 months agoin reply to this

      Thank you so much, Paul.

    2. EricDockett profile image97
      EricDockettposted 10 months agoin reply to this

      Thanks, Paul and Team! smile

  7. Paul Edmondson profile imageSTAFF
    Paul Edmondsonposted 10 months ago

    We deployed a fix, but still need to process links that were marked broken. I hope we can do this today.

  8. Wesman Todd Shaw profile image96
    Wesman Todd Shawposted 10 months ago

    Mine are all fixed now. smile

  9. Paul Edmondson profile imageSTAFF
    Paul Edmondsonposted 10 months ago

    Tim (HubPages Engineer) is reporting that the links have been processed.  Let us know if you still see an issue with Amazon links.

    EricDockett, Thanks for reporting this!

    1. wilderness profile image99
      wildernessposted 10 months agoin reply to this

      Thanks, Paul!  Mine are fine now.

  10. Alison Graham profile image96
    Alison Grahamposted 10 months ago

    Paul, I have had a new link show up with the 503 error. This one is on Pethelpful and is on my article how to protect your dog from tooth and gum disease. This one has showed up after the others were fixed.

 
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