Article Open - Edit Says Closed

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   Pollyannalanaposted 5 years ago

   I cannot get into my Darlie Routier article to edit it. It is fine otherwise and the discussions are still going fine but I need to be editing it and haven't been able to in days.
   Thanks for any help! Darlie-Routier https://soapboxie.com/government/Darlie-Routier

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   1. 61

      Pollyannalanaposted 5 years agoin reply to this

      I am not getting help here and I did email HP and Tim I think it was, said send him the link and he would take a look and I have not heard back. I really wanted to get in and work on this article. It has been in this shape for over two weeks, at least. Could anyone please help?

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      1. 97

         theraggededgeposted 5 years agoin reply to this

         Does it have a Hub Pro editing notice on it? You'll see a note at the top of your stats page. If yes, you won't be able to edit until they're done.

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         1. 61

            Pollyannalanaposted 5 years agoin reply to this

            Thank you, no it does not that I can see and if I have to click edit to see it I can't! I thought some hubpage help could come through this and follow the link since they have not through email.

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            1. 92

               Natalie Frankposted 5 years agoin reply to this

               It's hard for us to know since we don't have the same info the staff does.  Try to contact them again and see if you get a response.

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               1. 61

                  Pollyannalanaposted 5 years agoin reply to this

                  I tried and dot an email that someone was editing it was why I couldn't get in. They couldn't be editing it for 3 weeks now and I still cannot get in. Very frustrating.

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                  1. 92

                     Natalie Frankposted 5 years agoin reply to this

                     That does seem to be a long time, though I don't know what their system is exactly. It seems like if they identified it for editing then it wouldn't be opened by them until they were actually ready to edit it which shouldn't take very long.  I'm not sure what to tell you.  Give it a few more days then email them again.  The squeaky wheel gets the oil.  Good luck.

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                  2. 97

                     theraggededgeposted 5 years agoin reply to this

                     That's a HubPro edit by the sounds of it. Usually the editor emails to let you know what s/he is going to do. Have you checked your spam folder?

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