Unable to receive OTP even even after multiple attempts

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  1. Arshi Pasricha profile image42
    Arshi Pasrichaposted 6 years ago

    I have written an article on Hubpages but I am unable to post it. The page demands an OTP verification via my mobile number. When I entered my number it is showing that my number can't be used due to previous transgressions. Kindly note that I haven't ever provided my number on the platform except for this account.


    Even after trying with other numbers I am facing an error from the last 4 days. I am not able to receive the OTP via SMS. When I try the 'call option', all I hear is "app error". I have reported this issue earlier but haven't received a response yet.

    Kindly help me with a way where I can verify my account with the help of an email or so.

    replyreport
  2. theraggededge profile image82
    theraggededgeposted 6 years ago

    Hi there,

    Try contacting team@hubpages.com, or follow the directions on the Contact us options, click Help, top right.

    replyreport
    1. Arshi Pasricha profile image42
      Arshi Pasrichaposted 6 years agoin reply to this

      Thanks! I've already tried reaching out to them but haven't been able to get my query resolved  yet.

      replyreport
      1. Arshi Pasricha profile image42
        Arshi Pasrichaposted 6 years agoin reply to this

        Is there any other way to get a quick  technical assistance?

        replyreport
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