Unable to Verify/Publish First Article

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  1. Amy Hunt profile image60
    Amy Huntposted 4 years ago

    I've been trying to publish my first article for a few days now, however when the verification box appears and I put my phone number in, I get the message "We can not call the phone number you provided at this time, please use SMS or try again later."

    I've tried both SMS and call verification a number of times but neither seems to work. I'm in the UK (+44 area code). I also sent an email to team@hubpages.com about 4 days ago but I haven't yet had a response.

    From what I can see, everything seems to be good with my article, it's just this final hurdle that's causing me issues, is there anyone else that's experiencing the same problems or able to help me?


    1. Aaron251 profile image67
      Aaron251posted 4 years agoin reply to this

      Same here! I had to do the caption over and over again and yet the issue still persists. I guess we better leave the matter to the admin.

      1. Amy Hunt profile image60
        Amy Huntposted 4 years agoin reply to this

        Hmmm, hopefully it's sorted soon!

    2. Polo27 profile image64
      Polo27posted 4 years agoin reply to this

      I am facing the same problem and I even tried for voice call.. I got the call which informed me there is some technical problem.
      Please share what you did to get the problem rectified?

      1. theraggededge profile image97
        theraggededgeposted 4 years agoin reply to this

        Contact the email address given in a previous post: team@hubpages.com smile

  2. Amy Hunt profile image60
    Amy Huntposted 4 years ago

    The issue now seems to have been rectified and it's allowed me to verify my first article smile

    1. profile image60
      Ansifalthafposted 23 months ago

      Having the same problem
      Couldn't verify my nomber

      1. Matt Wells profile imageSTAFF
        Matt Wellsposted 23 months agoin reply to this

        Send an email to team@hubpages.com and we can help.

    2. quicksand profile image81
      quicksandposted 23 months ago

      Have you tried prefixing a zero to +44?

    3. PrSamiul profile image61
      PrSamiulposted 18 months ago

      I am facing the same problem

      "Something went wrong. Please try again. And when you get a chance, you may want to report this issue in the Hubpages forums" - It says

      1. theraggededge profile image97
        theraggededgeposted 18 months agoin reply to this

        See the response from Matt above, how to resolve the issue.


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