Team HubPages emails are not being answered (again)

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  1. FlourishAnyway profile image94
    FlourishAnywayposted 3 weeks ago

    I have another email inquiry to the Team HubPages mailbox from four days ago that hasn't been answered.  It regards a moderator turning off my ads for some unknown reason on the article, "Gratitude Playlist: 59 Songs About Gratitude and Thanks." This lack of responsiveness happened in late February too. Is the mailbox being monitored?  Who can help?

    1. clivewilliams profile image86
      clivewilliamsposted 2 weeks agoin reply to this

      Maybe they just dont want you to make money....who knows.

    2. OldRoses profile image95
      OldRosesposted 2 weeks agoin reply to this

      Are you sure that it was a moderator who turned off our ads and not Google?  Google will block ads from articles with material that it deems objectionable.  I think the determination is done by AI because the results are not always correct.  For instance, every time I make a change to my article on pussy willows, Google blocks the ads because of the word "pussy" in the title.  So far, the HP Team has been very responsive about overriding Google and turning the ads back on.

    3. Kierstin Gunsberg profile image97
      Kierstin Gunsbergposted 2 weeks agoin reply to this

      I have a feeling everything has slowed down because of Coronavirus, school shut downs and mandates that keep employers/employees from operating within their usual routine.

    4. Matt Wells profile imageSTAFF
      Matt Wellsposted 2 weeks agoin reply to this

      Hello,

      Like last time in the forums you posted about this, there is not a record of you sending an email to team@hubpages.com. Are you sure you are using the correct email address? Please try sending us an email through the link provided in this post. We will review your article ASAP. If there are any issues with emailing support on HubPages' end, we will have it fixed quickly.

 
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