Missing Information in “Important Announcement” Email from Hubpages

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  1. Genna East profile image86
    Genna Eastposted 4 days ago

    Hi everyone…

    I am posting this thread since several authors have made inquiries about certain aspects not specifically addressed in the official “Wound Down” email we received from Team Hubpages.  I sent an email to Team Hubpages asking questions on behalf of fellow authors but have not heard back from them. 

    Has anyone else sent and received a response from HP regarding the following?  (It would help authors to know more as well so they can plan accordingly.  Thank you!)

    Email Sent: 

    Regarding your recent email regarding the “wind down”:

    “Account:
    In approximately one week (on or around November 19, 2025), the system will no longer accept new content submissions, content edits or new accounts. You will still be able to access your account and view your earnings balance.”

    “Your Content:
    Access to your existing account will remain active until at least the end of February 2026. At this time, we encourage authors to make copies of your content.
    You may leave your content up on hubpages.com for users to continue to read.”

    1.    Does access to the account still enable the author to delete or remove specific HP/Discover content even though they are not able to edit said content from HP/Discover?

    2.    How long will the author be able edit their profile?

    3.    When the author no longer has access to their account, can they still request that the content be removed from HP/Discover by submitting this request via an email to Team Hubpages?

    4.    When the author no longer has access to their account, but still have publications published on HP/Discover, will their profiles still be published and available for readers to see?

    5.    How long will the forums be available for posting discussion threads?

    Thank you,

    Genna Eastman

    1. Jodah profile image87
      Jodahposted 4 days agoin reply to this

      Thank you for asking those important questions, Genna. We do need those answers, so I hope they reply.

    2. HubPages profile imageSTAFF
      HubPagesposted 4 days agoin reply to this

      Hi Genna,

      We’re gathering all of the questions that have come in from authors, including the ones listed here, and will share a more detailed update as soon as possible. We appreciate everyone’s patience and continued support as we work to provide the most accurate information.

      1. larry-lease profile image30
        larry-leaseposted 4 days agoin reply to this

        We all knew this was coming, but why did it take you this long to even communicate something with the writers.

      2. Genna East profile image86
        Genna Eastposted 2 days agoin reply to this

        Thank you, "STAFF," but for right now, you should at least answer the most obvious, time-related question, quickly, and for obvious reasons.

        “Account:
        In approximately one week (on or around November 19, 2025), the system will no longer accept new content submissions, content edits or new accounts. You will still be able to access your account and view your earnings balance.”

        1.    Does access to the account still enable the author to delete or remove specific HP/Discover content even though they are not able to edit said content from HP/Discover?

        When will authors no longer be able to delete content?

        Thank you.

      3. Genna East profile image86
        Genna Eastposted 37 hours agoin reply to this

        TO STAFF:  You still have not answered the question regarding when will authors no longer be able to delete content.  This is extremely important to HP/Discover authors for obvious reasons.

    3. ChitrangadaSharan profile image84
      ChitrangadaSharanposted 4 days agoin reply to this

      Those are important questions Genna. Thank you for asking. Will be following this thread.

    4. satomko profile image75
      satomkoposted 3 days agoin reply to this

      Thank you for asking these important questions.  I hope that clear answers will be forthcoming.

    5. HubPages profile imageSTAFF
      HubPagesposted 34 hours agoin reply to this

      1.  Does access to the account still enable the author to delete or remove specific HP/Discover content even though they are not able to edit said content from HP/Discover?

      Yes

      2.  How long will the author be able edit their profile?

      Until at least the end of February 2026

      3.  When the author no longer has access to their account, can they still request that the content be removed from HP/Discover by submitting this request via an email to Team Hubpages?

      Yes

      4.  When the author no longer has access to their account, but still have publications published on HP/Discover, will their profiles still be published and available for readers to see?

      Yes

      5.  How long will the forums be available for posting discussion threads?

      Around mid January

      1. satomko profile image75
        satomkoposted 32 hours agoin reply to this

        I am glad this information was shared.

        1. Genna East profile image86
          Genna Eastposted 20 hours agoin reply to this

          I agree, Seth.

      2. Genna East profile image86
        Genna Eastposted 20 hours agoin reply to this

        TO STAFF:  Thank you for providing answers to the questions.

  2. Sipra Chander profile image69
    Sipra Chanderposted 3 days ago

    Yes, even I sent an email to them asking what's the future as a writer. I haven't received any reply yet. Thanks Genna for asking these questions. I will be following and hopefully we get a reply soon.

  3. Nell Rose profile image87
    Nell Roseposted 3 days ago

    Wow! I haven't written anything for a couple of years but this has been a big part of my life for over 15 years. Such a shame.

  4. Venkatachari M profile image90
    Venkatachari Mposted 3 days ago

    The HP staff have replied that they will come out with a more clear-cut notification within a few days/weeks.
    So, let us see what they tell.

  5. Myn Is Me profile image50
    Myn Is Meposted 3 days ago

    Thank you for asking these questions Gemma.

  6. Genna East profile image86
    Genna Eastposted 2 days ago

    Thank you, everyone!  We all share the same concerns.  I have received emails from other authors as well expressing unease as to why these were not addressed in the original announcement…especially, regarding: 

    “Account:
    In approximately one week (on or around November 19, 2025), the system will no longer accept new content submissions, content edits or new accounts. You will still be able to access your account and view your earnings balance.”


    1.    Does access to the account still enable the author to delete or remove specific HP/Discover content even though they are not able to edit said content from HP/Discover?

  7. Jodah profile image87
    Jodahposted 30 hours ago

    Thank you for answering those questions.

 
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