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Anyone else having a problem with Amazon capsules?

  1. Spacey Gracey profile image36
    Spacey Graceyposted 7 years ago

    I gave up on a hub a week ago because I couldnt get the capsules to show anything but its stil got the problems.

    I've had this before but it in the past its been a bug that goes across a number of hubs for a short time, rather than a persistant problem on one hub.

    Anyone else got this? or any suggestions.

  2. Mikeydoes profile image77
    Mikeydoesposted 7 years ago

    I've had this happen a couple of times, but I think it was on things I had Amazon pick for me. I also had a lot of amazon hubs in that thread, so I'm not sure if that was the problem.

    They'd show up sometimes, but I got rid of them. And made a new capsule and it seemed to work fine.

  3. Spacey Gracey profile image36
    Spacey Graceyposted 7 years ago

    I've got bigger problems now - it won't publish because its not written in English....but it is! Off to report it now.

  4. rebekahELLE profile image87
    rebekahELLEposted 7 years ago

    I just checked one of my hubs and all of my Amazon capsules say no products found.  I went to edit it and the products are there and they are also still available on Amazon. 

    Does anyone know what to do?

    I think I'll start over and put them back in again and see what happens. hmm

    maybe it's a good thing. I just checked google and I have one $2.52 click on that hub.

    EDIT, I just removed the products and started over and now it's fine.

    1. Aya Katz profile image82
      Aya Katzposted 7 years agoin reply to this

      Were you using the ASIN or keywords to identify the products in the capsule?

  5. skyfire profile image74
    skyfireposted 7 years ago

    When i create new hub with amazon capsules then they're not keeping track of the alignment and the product ID. I have to republish hub twice or more times in order to get everything in order. hmm

  6. IzzyM profile image88
    IzzyMposted 7 years ago

    I have this issue on one of my hubs. When I look at on laptop A, which is older, the Amazon capsules are missing, but on laptop B which is brand new, they look fine.
    Both use Google Chrome and I suspect it is a browser issue - as in one browser needs the cache cleared out.

    1. Mikeydoes profile image77
      Mikeydoesposted 7 years agoin reply to this

      I also use Google Chrome when the problem happens for sure. I'm not sure I have ever had that problem with other browsers.