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Profile page in HTML and is not accepting changes

  1. PegCole17 profile image97
    PegCole17posted 6 years ago

    I noticed when trying to edit my Profile that the text doesn't automatically change from HTML like it used to.

    Also just made quite a few changes to the text and it didn't appear to save the changes. Anyone else having this issue?

    1. pauldeeds profile image
      81
      pauldeedsposted 6 years agoin reply to this

      We're looking into this and should have it solved shortly.

      1. PegCole17 profile image97
        PegCole17posted 6 years agoin reply to this

        Hey Paul - I'm sure you'll get to the bottom of this shortly. Thanks so much. And BTW, Happy Valentine's Day.

        (imagine a smiley face here)

    2. Kosmo profile image99
      Kosmoposted 6 years agoin reply to this

      I'm having the same problem editing my profile. Apparently it won't take changes if the text doesn't change from HTML to regular.

  2. paradigmsearch profile image94
    paradigmsearchposted 6 years ago

    Fortunately, my profile is already perfect. So I don’t have to do anything to it. smile

    1. PegCole17 profile image97
      PegCole17posted 6 years agoin reply to this

      Hey paradigm, Unfortunately, mine is nowhere near perfect and I change it on a regular basis. Maybe things will settle down after the new format gets tweaked.

      1. paradigmsearch profile image94
        paradigmsearchposted 6 years agoin reply to this

        Imho, your profile is as awesome as mine. Maybe even more so. smile

        1. PegCole17 profile image97
          PegCole17posted 6 years agoin reply to this

          Awwww. You made my day you wascally wabbit. Thanks Paradigm. I shall continue to try and improve it when the edit feature works again.

          As for your profile - I like your philosophy.

          Don't mess with perfection :-)

  3. tritrain profile image82
    tritrainposted 6 years ago

    Is it asking you to verify your email?

    I noticed this recently.  You need to choose 3 security questions to answer before being able to save any new changes.

    1. PegCole17 profile image97
      PegCole17posted 6 years agoin reply to this

      No security questions come up. I just went into the box on the same page about changing email settings and set up my security questions. Then I tried to edit one more time and Nope - the changes didn't take.

  4. Howard S. profile image90
    Howard S.posted 6 years ago

    Yes, I'm having that problem too. Viewing only in HTML is one problem. Another is that the SAVE button doesn't work.

  5. marshacanada profile image78
    marshacanadaposted 6 years ago

    I also was unable to change my profile and was asked 3 questions for security.

  6. Howard S. profile image90
    Howard S.posted 6 years ago

    It's fixed now. Try again.

    1. PegCole17 profile image97
      PegCole17posted 6 years agoin reply to this

      Hi - Whoohoo! Yep, it's fixed. Thank you. Thank you! I changed my profile and my picture and it took just fine.

      Very grateful.

 
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