Not able to update Tax Information and Paypal details

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  1. Shopping-Online profile image67
    Shopping-Onlineposted 14 years ago

    I tried to activate Hubpages Ad Program by clicking on configure and then by clicking on Submit Tax Information / Associate a Paypal Account.I was asked some security questions which I am sure I have answers correctly because that's the same questions and answers I have for my other 2 accounts on HubPages but it kept on repeating the questions again and again preventing me access to update the information to activate the Hubpages Ad Program. I have absolutely no clue what to do now. Please help!

    1. profile image0
      Stevennix2001posted 14 years agoin reply to this

      Well are you using firefox or google chrome?  i know hubpages usually works a lot better on those internet servers. if you already are, then i'd probably try to contact the hubpages staff if i were you.

      1. Shopping-Online profile image67
        Shopping-Onlineposted 14 years agoin reply to this

        I use both! I thought first I would post here than trouble anyone in person first. If I cannot activate the program by the end of the day I would probably have to do that only.

    2. Susana S profile image98
      Susana Sposted 14 years agoin reply to this

      Forget the first bit...

      smile

      EDIT: P.S. Are you sure all of your accounts have been invited to the program? Just because one or two have it doesn't mean they all have.

      1. Shopping-Online profile image67
        Shopping-Onlineposted 14 years agoin reply to this

        Yes, I am sure

  2. profile image0
    Stevennix2001posted 14 years ago

    bumps up thread!

  3. prettydarkhorse profile image62
    prettydarkhorseposted 14 years ago

    Maybe you need to answer another set of security qs, you said you answered same qs with your first two accounts? I am not sure though if this is causing it..

  4. Susana S profile image98
    Susana Sposted 14 years ago

    In that case I'd email team@hubpages.com and see if they can help.

  5. sunforged profile image79
    sunforgedposted 14 years ago

    ^I replied

  6. waynet profile image70
    waynetposted 14 years ago

    Any issues should be directed to Hubpages directly! It's easier and could save you time and stress!

  7. Shopping-Online profile image67
    Shopping-Onlineposted 14 years ago

    Thanks Everyone!

    1. Marina Lazarevic profile image84
      Marina Lazarevicposted 14 years agoin reply to this

      Are you still experiencing difficulties with this?

      If you send an email to payments@hubpages.com, we can help you figure out the problem with your security questions. smile

      1. Shopping-Online profile image67
        Shopping-Onlineposted 14 years agoin reply to this

        Yeah, Thanks! I will do that...

        1. Eaglekiwi profile image74
          Eaglekiwiposted 14 years agoin reply to this

          Was just going to say that smile

          I had the exact same probs, but the Foxter opened the magic doors smile

      2. Shopping-Online profile image67
        Shopping-Onlineposted 14 years agoin reply to this

        Done it successfully, Thanks a ton!

 
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