Notification of comments on our page

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   Peggy Wposted 7 years ago

   Would there be a way to notify us of ALL comments and let us decide if they are spam or not?  Just today I checked an older hub and noticed 2 comments...one 11 months ago and the other 10 months ago.  The first had left a link to another website on the same subject and the second had simply left a wonderful comment.  Further up, a HubPage writer had made a second comment that was simply sitting there ready to be approved.  I had never been notified that it was there.  Anyone else discovering things like this?

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   1. 95

      Peggy Wposted 7 years agoin reply to this

      Just discovered another comment left 14 months ago on another hub that was labeled spam.  Had no link in it.  Crazy!  It would be next to impossible to scan through hundreds of hubs and keep discovering these on our own if we are not notified.  Only reason I found this one was because I am still going back in and completing summaries.

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   2. 78

      AEvansposted 7 years agoin reply to this

      Yes. I was so ashamed because I didn't know they were there. I still replied to there comment, even after months and apologized for not finding it sooner. I believe those comments could have happened during the time when HP was having system issues and our comments were not showing up.
      
      I suggested a icon that would show which hubs had comments on them in our list of hubs, but I don't know if they have the capability of doing it.

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      1. 95

         Peggy Wposted 7 years agoin reply to this

         I also apologized to them for not responding sooner but after so long I doubt that they will come back to see it.

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2. 82

   Cagsilposted 7 years ago

   I've seen things like that too. It's odd/weird. I've traveled to some of my hubs and found comments on them which were labeled SPAM, but were not actually SPAM.
   
   And, I agree it would be nice to be notified about these and the author allowed to make the decision on it based on contents. Some I have left and some I had deleted because they were not something to even be associated with the hub itself.

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   1. 95

      Peggy Wposted 7 years agoin reply to this

      Perhaps the HubPage filters are set too high?  I agree with you in that some of the ones I am finding have no possible reason to be labeled SPAM.

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         Cagsilposted 7 years agoin reply to this

         I don't know.

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         Anna Marie Bowmanposted 7 years agoin reply to this

         They might be labeled spam because the person commented a lot on a lot of hubs all in the same time period.  I am not sure.  I have found the same thing every now and then.  Some have been spam, some haven't.  It's likely a case of being over protective, with a slightly over sensitive filter.

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         1. 95

            Peggy Wposted 7 years agoin reply to this

            I just wish that they could let us decide which is spam and which is not.  That way we could respond to those who take the time to leave a comment in a more timely fashion.

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            1. 80

               Rebecca E.posted 7 years agoin reply to this

               i notcied this as well, but then I looked deeper and noticed sometimes that a) teh person was banned from hubpages-- so it was listed as spam, or b) it was something which was written then but could get us in trouble now....

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               1. 95

                  Peggy Wposted 7 years agoin reply to this

                  Some of the people leaving comments on mine are not even HubPages members.  So that can't be it.  And what was written on mine were good comments...nothing that could be interpreted any other way.

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3. 84

   tlpoagueposted 7 years ago

   I am glad to know that I am not the only one with this problem. I thought maybe I missed a comment or two during a time that I was working long hours and didn't have much time to spend on HP. (I am currently working long hours again due to starting our own business. Even though I was/am working, I have always tried to keep up with comments and responding back in a timely manner.)
   I find it embarrassing to find a hub that had a comment, but I didn't know about it. I too apologize and leave a response. 
   It would be nice to have that choice. Hopefully this issue will get worked out. Thanks for bringing it up.

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   1. 95

      Peggy Wposted 7 years agoin reply to this

      You are most welcome and I hope that when the staff gets other things sorted out, they will address this issue.  I just discovered another comment that was many months old today.  Best wishes on your new business venture!

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