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FIXED: iOS Floating social options BUG

  1. relache profile image87
    relacheposted 5 years ago

    I'm getting a bug with the floating social options whereby it trieds to float so high on the page that it blocks the use of the flag function.  It's happening in mobile Safari on an IPad running iOS 5.  I'll have to go try some browsers on my desktop, but this wasn't happening before today.  Earlier this weekend, the floating social chunk worked just fine.

    1. Matthew Meyer profile image75
      Matthew Meyerposted 5 years ago in reply to this

      @Relache

      Sorry for any frustration this might be causing and thanks for reporting this.

      I just sent the information to our engineering team and was told that we pushed out a fix for this yesterday.

      Please let us know if such does not seem the case and you are still experiencing the problem.

  2. Glenn Stok profile image93
    Glenn Stokposted 5 years ago

    I am having similar problems with the floating social options on my iPad with iOS 5.1.1. 

    It also covers videos on video hubs on the iPad.

    I notice it only starts happening after scrolling down and then back up.

    It seems to be fine on my Windows desktop. Tested with Firefox, Chrome, Safari, and IE. (yes I have them all). Only Safari on the iPad has the problem.

  3. Cagsil profile image60
    Cagsilposted 5 years ago

    I am using Google Chrome with Windows XP presently and having no issues. It might be exclusive to the iPad.

  4. relache profile image87
    relacheposted 5 years ago

    Actually if it's happening to me, it is going to also be happening to anyone else running iOS 5 on an Apple device, which totals now about 365 million iPhones and iPads.

  5. relache profile image87
    relacheposted 5 years ago

    After testing, I can say the problem persists on iOS even if you use an alternate browser.  I finally found one which allows me to write complete Hubs but it's got the floating issue too.  The FB "like" button always lines right up and totally blocks the "flag" button.

    1. Glenn Stok profile image93
      Glenn Stokposted 5 years ago in reply to this

      I know what you are referring to relache. I've been trying to find a way to work on my hubs using my iPad.  Nothing I found supports the way HP implemented the text capsules. Can you share the name of the browser you found for the iPad that lets you type into text capsules?

  6. relache profile image87
    relacheposted 5 years ago

    Things are looking much better now.  The options still rise up and cover the flag feature when you scroll back up a Hub, but then they pop back down to where they are supposed to sit.  Things work, they just do so in a herky-jerky fashion.

 
working