flacoinohio profile image 83

Do you contact a fast food restaurant when they do not correctly fill your drive-thru order?


With the price of fast food increasing do you contact the restaurant to notify them of their error or just let it go? Today I ordered a Parmesan chicken sandwich from Burger King and was disappointed to discover that the sandwich I had ordered was not made as advertised. I received a chicken breast slathered in ketchup and topped off with a slice and a half of American cheese, rather than the advertised tomato sauce and Parmesan cheese. I was offered a replacement sandwich on a future visit. The idea is that I have to return and spend more money for them to reconcile their mistake.

 

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Lisa HW says

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NMLady says

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    flacoinohio 3 years ago

    I had the correct number of items, do you unwrap all of your sandwiches and check them as well? When is the last time you went to a restaurant with your family for a single sandwich? The intent is to get you back in the door, if you go back there i

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