Did not get paid end of February

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   JayeWisdomposted 2 years ago

   Has the earnings program paid out for February, or am I the only writer who did not get paid yet? My earnings are still showing up in my balance history.

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      DrMark1961posted 2 years agoin reply to this

      Hi Jaye I have not seen you here for several years, hope you are doing well. Is your Min Shnauzer still with you?
      
      I had a problem with paypal this month so wanted to let you know there might be something to look at. The payment was sent from Arena but did not show up in my balance. I contacted paypal and the rep told me it was a new policy of theirs and I had to go in and approve the transaction before it was added to my balance.
      
      There have been several changes in paypal in the last year in my country so I am not sure if this applies to the US or not. You might go into your paypal and see if a payment has been made.
      
      If they did not send a payment, it is because you did not have $50 balance as of the end of last month. Earnings here have been terrible for about six months.
      
      Take care.

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         theraggededgeposted 2 years agoin reply to this

         End of Jan.

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            DrMark1961posted 2 years agoin reply to this

            Yes, I think my mind is still in February!!

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   2. STAFF

      Matt Wellsposted 2 years agoin reply to this

      You were not paid because you did not have an unpaid earnings balance of at least $50. You'll be paid next month.

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         Kenna McHughposted 2 years agoin reply to this

         Thanks for posting, Matt!

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2. 84

   Rupert Taylorposted 2 years ago

   I got paid on the 28th February. Did you have a balance owing of $50 or more?
   If so, I suggest to contact the team.

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      JayeWisdomposted 2 years agoin reply to this

      Thanks.

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3. 66

   PaulGoodman67posted 2 years ago

   I was paid on 28th.

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   MariaMontgomeryposted 2 years ago

   I didn't either. I expected a payment this month.

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   bbanks27posted 2 years ago

   Ya I didn't get paid either. I was at $54.

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      theraggededgeposted 2 years agoin reply to this

      It had to be $54 at the 31st January.

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   PaulGoodman67posted 2 years ago

   Most problems with getting paid seem to fall into two categories:
   
   1. People wrongly think that they've passed the 50-dollar threshold because they're including earnings that came after the cut-off point. Like Bev says, you'd had to have fifty dollars earned by the end of Jan to get paid at the end of Feb. (It can be extra confusing if you have Amazon earnings, as you don't get them for two months)
   
   2. The other issue tends to be PayPal problems, as Dr Mark says, which is generally outside of HP's control and usually has to be resolved by PayPal, as I understand it.
   
   Generally speaking, if there are payment problems at HP's end (for example, when payments are processed late) it seems to affect all of us.
   
   If you contact HP, they can probably tell you what the problem actually is.

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