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Updated on December 21, 2011

If you receive benefits through the use of an EBT debit card, then chances are you can access the information to your account at the electronics benefit transfer facilitator's website, managed and operated by JP Morgan Chase.

You can manage your account's activities and you can check your account transaction history and review your money balances at their web portal. You can also change your PIN number and contact customer service should you have questions or need help.

Benefits are generally managed through an EBT debt card, which card holders use to make their purchases at stores and is used like you would use a credit card. There are generally two types of benefits approved for EBT debit card use and those are Food Stamps and related benefits and Cash benefits as they become authorized by State and Federal Benefits and Assistance Programs.

You can even choose to have the website show all text and information in Spanish. Website Information

EBT stands for 'electronic benefits transfer' and is the online system that facilitates qualified and authorized beneficiaries to receive their food or cash benefits from their state government. There is a review, eligibility and qualification process that screens your application for receipt of benefits. The authorized website run by the EBT transaction part of the JP Morgan business is the way that consumers can check and review account balances, change PIN numbers and contact customer service for answers to specific questions. There are advantages to receiving food and cash benefits through the use of electronic means. Some of these advantages would include an increased speed of getting your money because the money is deposited on the correct day each month, which means you do not have to wait for the check to be mailed and then wait for the check to clear after you make the deposit. Another advantage of this type of clearing method is the ease of using a plastic card at the stores when you shop instead of waiting in line and redeeming a state check. If you want to find out the status of your state benefits, or have questions about what you are authorized to spend, to purchase or other specifics on your account, the first thing to do is to check out the online instructions and view the demo video at the website. If you are still having questions about your account or specific questions about stores you can shop at or money in your JPMorgan account, the best thing may be to call customer service direct.

Disclaimer: The content of this page is not affiliated with the company names or products discussed, listed, presented or shown. The information provided is for general information purposes only and without warranties of any kind. Company names and products shown may be trademarks of their respective owners.


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    • profile image

      Samuel l duncan 2 years ago

      When do I get my card

    • profile image

      Raymond daguilh 2 years ago


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      5081390130394709 2 years ago

      Check balance

    • profile image

      Marlene Menzigian 2 years ago

      Need my case # pleasr

    • profile image

      Deborah 3 years ago

      I have such problems trying to get into my account. I have been trying to up date my address for 3 weeks!

    • profile image

      joyce carter 3 years ago

      I am trying to get my acct balance and not able to get on the right site to check it. Help.

    • profile image

      Nancy Jarvi 3 years ago

      How do I get to my ebt account online. I have not received my Dec benefits and tring to access my account to see why?

    • profile image

      jamie harris 3 years ago

      Lost my ebt card

    • profile image

      SMITH TOBY 4 years ago

      Ineed to find out my cash account.

    • profile image

      TONYIA L. Banks 5 years ago

      how do i get access to my cash account?

    • profile image

      Barbara Truskowski 6 years ago

      balance low, need to requalify for benefits.

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      vera L betancourt 6 years ago

      i tried to log in using the card number and pin code but never worked and i have account and password

    • profile image

      candice murphy 6 years ago

      I am .Ivnow receiving food stamps .I'm due to reapply at this time.I would like extra food stamps,because I am in between jobs at this time.I have filed for unemployment benefits.

    • profile image

      kenneth webb 6 years ago


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      emadkazim 7 years ago

      i forgot my password and user name for my account in EBT , what can i do polease?is there anyway to reset it ?

      i tried to log in using the card number and pin code but never worked


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      maniccia 7 years ago

      I only do it on the phone. you get 5 times a month to call. and its no hassle Lauri