It is probably best to follow the instructions provided with your card. If that is not available, the next thing to do would be to visit www.eppicard.com. Once there, you can select your 'State's' card image and proceed to that section of the website. Once you are at the EppiCard page for the state where you receive benefits, look for a 'contact us' link, which will probably be located at the bottom of the page. On the 'contact us' page you will find a contact phone number so that you can call customer service. They should be able to help you with your questions.
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