Overdue Invoice, I need a letter to collect overdue invoice, getting paid but still behind
Dear ___________,
How can we try to persuade you to pay your delinquent account?
We have tried many suggestions for extending the payment period, for making the monthly payments smaller, for getting help from lenders, and for at least discussing this matter with us. Now we have exhausted our own resources.
We have to seek help from outside our own company. We have consulted with our collection agency and they told us that we have several avenues available to us for collecting our money. We are very uncomfortable with the thought of going to court and, therefore, hope you resolve this outstanding balance today.
To avoid legal action, we must have your check for ____ (amount of money) on or before ____, 20__ (date).
Sincerely,
I would write a letter that doesn't emphasize "delinquency", but discusses "arrangements" (such as payment plan methods) to resolve the account.
If the tone of the letter sounds more like help and less like collections, I guarantee you will get more bites. From experience, people want to honor their debts, but have roadblocks that hinder the honoring of those debts.
As probing questions like "what is comfortable for you to pay each month?" You can also call the person who owes you the debt and attempt to establish some rapport and understanding.
If reasonable requests do not work, I would not escalate it with more threatening letters. I would just go forward with a lawsuit.
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