I have a Compaq Presario with a DELL operating system installed on it.

  1. profile image44
    shasty1653posted 7 years ago

    I have a Compaq Presario with a DELL operating system installed on it.

    I am trying to do a system recovery with the DVD but the drive will not read the disk. I have 4 of them. My HP will read the DVD's but not the Compaq. Can I format the c drive and then install the OS with the DVD?

  2. kschang profile image89
    kschangposted 7 years ago

    If the drive won't read the disk then changing the OS is not going to help you at all.

  3. profile image44
    shasty1653posted 7 years ago

    but when I do a diagnostic it tells me the drive is working properly.

 
working