I believe I have a defective phone. What can i do?
the screen freezes, I'm unable to view text, I can't even look at contacts. some times unable to receive calls or make outgoing calls.
Take it to the expert and ask them to fix it or just buy a new one.
What kind of phone is it? Generally, you have to get in touch with a customer service representative to get your phone replaced. Or take it back to the store from where you purchased your phone.
It can be a hassle, but it's worth it to get a phone that works. Look for the phone number on the company website.
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