Trouble with my virgin mobile phone

  1. greeneyes216 profile image50
    greeneyes216posted 6 years ago

    Trouble with my virgin mobile phone

    i have a virgin mobile optium phone.i start my phone and it will start shows virgin mobile ten it goes to the android logo then freezes

  2. jean2011 profile image77
    jean2011posted 6 years ago

    May be you could call your service provider and explain the problem you are having and see if they could help.

  3. profile image0
    Indigitalposted 6 years ago

    Hmm, I would check the fault with your service provider as Jean said. But do a few simple check before you ring: take out battery, sim and memory card and give them a clean. Check it to see if your screen is okay then place all the items back inside the phone. If it still has problem, then ring your service provider.