Should hotels be required by law to advertise their "hidden fees" just like airlines?
Anyone staying in a hotel these days will get a nasty surprise when they checkout. The added taxes, surcharges and fees for phone, housekeeping, baggage handling,etc. can be added without your knowledge.
I don't think any business should whammy a customer with hidden charges. It is unprofessional and dishonest. There should be a basic comprehensive room rate and a list of what is included. Extras should be priced and subject to authorization/request.
Absolutely! And the fines for infractions should be high! This little form of extra income has been a touchy point for me for decades. My job required me to travel extensively around the world and all over the US. And, I was the customer who demanded that each and every charge be explained to me.
I may have been on an expense account lost of the time, but these charges are so often just ways to show the world a lower room rate until you press that "reserve" button,
And, now, as a retiree, I am the customer they really don't like to see, show up at the desk. I have a litany of questions about the room, the floor it's on, the cleanliness, the linens used, the last time the carpet as sanitized, and on and on.
I feel it's my money, and my health, and my comfort, so they are doing me no favors when all they are doing is their job.
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or money that just kind of disappeared from your account and things just didn't add up?
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