to firstname.lastname@example.org, the message keeps bouncing back because it says the mailing address doesn't exist. So I went into the HP website to find another address and I emailed my issue several days ago, but still have heard nothing. The situation is that one of my recently published articles is, apparently, good for a niche site but the instructions by the editor to "fix it" are rather vague and I don't see what the problem(s) are. I'm not going to tweak anything (that looks good to me to begin with) unless I have more of an understanding of what this is all about. Can anyone help?