FIXED: Previously-reported stats disappearing from dashboard

  1. Greekgeek profile image78
    Greekgeekposted 11 years ago

    Okay, this happened a few times, and I thought I was imagining it, but it just happened again and now I'm sure of it.

    Yesterday, I had a new hub which got 41 visitors on its first day. The "41" was listed under its one day traffic.
    Today, the one day column says "22." The 7 days, 30 days, and ever columns ALSO say "22."

    A few hours ago, I had a hub whose traffic so far for today was over 4,000. Now, its one day column says 3554, yet  I'm pretty sure that no more traffic has been added to the 7 day total.

    I know there have been recent bug reports about delayed traffic stats, but this appears to be a different bug: stats that had been reported are dropping off the dashboard. It's as if, when the 1-day-total updates, the old 1-day total is poured down the drain instead of being added to 7-day, month, and lifetime totals.

    Is anyone else seeing this, or am I going crazy?

    report
    1. Matthew Meyer profile image70
      Matthew Meyerposted 11 years agoin reply to this

      GreekGeek
      Sorry to hear about the problems you are experiencing related to your stats.
      I think we are still catching up and resolving some issues, but have forwarded this information to our engineering team so we can get it resolved.

      report
  2. Greekgeek profile image78
    Greekgeekposted 11 years ago

    FWIW, I stopped seeing this bug on the very next stats update. The next time I saw one-day stats drain, the 7-day/longer-term stats all went up as one would expect.

    Sorry. I probably should've held off reporting it, but I'm 99% sure of the 41-dropped-to-22-lifetime-visits hub, because I tend to watch traffic on newly-published hubs for their first day or so of existence.

    report
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