How do you get a demanding client to back off?
I have a very demanding client who only wants to pay me for 5 hours a week, yet she wants constant access to me. She wants to micro-manage every aspect of her business, yet she doesn't have time to do so. She sends me constant emails asking for status updates of actions that she has already approved and I have already completed. She has also hired a marketing student to take over all aspects of her business. Very unprofessional. Any advice?
Have a log of time spent with her even phone calls and present her with this. This is, however, adversarial.
Make clear the parameters of your business relationship from the beginning, her expectations and your scope of involvement. The terms of reference for us is always clear and at the beginning, we make this even clearer by asking the clients their expectation. Then, we design a plan and again make them approve it.
We are consultants and we have one rule we share with our team. Love the client especially the most difficult to death. Always make them feel they know better especially in public meetings.
by cheryl300923 months ago
I have set up my own freelance bookkeeping business, after months of advertising, I finally got one curiosity call. So this will be my first time to discuss in person, what I have to offer, and how I can help...
by lrohner8 years ago
My 21 year old daughter is home from college for the summer. She started dating someone she's known for years. He's 24 and is headed into the military in September. His parents, evidently, not only don't mind, but...
by juvarya86 years ago
Did I ruin the relationship by being too demanding?I have been dating my 38 year old boyfriend for 11 months. I am 34. I felt very sure that he was the one. He travels a lot for work - much more than he told me - and I...
by BobbiRant9 months ago
Do you think doing too much for a guy in a relationship, turns him off?A friend told me that doing too much for a guy, his laundry, cooking, shopping, especially in a new relationship, can turn a guy off. She said...
by Penny Godfirnon17 months ago
Should I be suspicious. After the following conversation I was told to f@@kk off and screamed atOK, So recently my husband comes home and says their is a new woman at work, now this is a factory, loud, hard to...
Copyright © 2018 HubPages Inc. and respective owners.
Other product and company names shown may be trademarks of their respective owners.
HubPages® is a registered Service Mark of HubPages, Inc.
HubPages and Hubbers (authors) may earn revenue on this page based on affiliate relationships and advertisements with partners including Amazon, Google, and others.