Why did auto insurance company send me a check instead of the body shop?

  1. Angela Washington profile image74
    Angela Washingtonposted 2 years ago

    Why did auto insurance company send me a check instead of the body shop?

    Had an accident in early December. My insurance company covered the incident and the claim happened to be in the first 60 days of me joining them. Anywho sent the car to one of their repair shops, the car was repaired. I paid my deductible to the body shop and received my car on christmas eve 2015. Shortly before I got my car back I got a letter from Metlife stating they would be dropping me due to this claim and my insurance policy would be canceled effective 12/31/2015.  Last week a I received a check from Metlife for the total of the repairs minus my deductible. I don't understand why.

  2. tamarawilhite profile image91
    tamarawilhiteposted 22 months ago

    They pay you what they will cover for the repairs. If the shop charges more than what is reasonable OR you want extra work done, you have to pay the difference.

 
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