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FIXED: Some profile pages renders improperly in Chrome 21

  1. MyWebs profile image83
    MyWebsposted 5 years ago

    The text: " Some of MyWeb's Favorite Topics" is overlapping the text "MyWeb's Hubs ... More link"? I can't actually see all of the text to know for sure what it says. See picture below.
    Using Google Chrome version 21.0.1180.60 m

    http://s1.hubimg.com/u/6973432_f248.jpg

    1. Matthew Meyer profile image74
      Matthew Meyerposted 5 years agoin reply to this

      @MyWebs
      Are you still seeing this issue?

      I checked out your profile in Chrome 21 on Windows 7 and did not see the issue.

      1. MyWebs profile image83
        MyWebsposted 5 years agoin reply to this

        Yes. I don't just see it on my profile, but some other users' profile pages too. I'm also using Win 7, Home Premium version.

        I'll add a few profiles here as I find them, maybe they all have something in common that would help to pinpoint the issue?

        http://janecm.hubpages.com/
        http://gmiah.hubpages.com/
        http://christins.hubpages.com/
        http://juliedeneen.hubpages.com/
        http://melchi.hubpages.com/
        http://moncrieff.hubpages.com/
        http://hpedneau.hubpages.com/
        http://hubtub.hubpages.com/

        I can click around are find more if you need me to, just ask.

        1. Matthew Meyer profile image74
          Matthew Meyerposted 5 years agoin reply to this

          Thanks. I will check them out.

          1. Matthew Meyer profile image74
            Matthew Meyerposted 5 years agoin reply to this

            I see the issue as well.

            I will send the info to our engineering team to get it fixed.

            Thanks for the help!

            1. MyWebs profile image83
              MyWebsposted 5 years agoin reply to this

              No problem I love to help out HP any way that I can. smile

    2. Matthew Meyer profile image74
      Matthew Meyerposted 5 years agoin reply to this

      This should now be resolved. 
      I tested in Chrome and the profiles are rendering properly now.

      1. JakeFrost profile image60
        JakeFrostposted 5 years agoin reply to this

        Sorry Matthew but my profile is still having the issue, maybe it just needs some time to sort itself out but just letting ya know that I still have the problem.

        1. Matthew Meyer profile image74
          Matthew Meyerposted 5 years agoin reply to this

          Have you tried clearing your browser cache and are still seeing the issue?

          1. JakeFrost profile image60
            JakeFrostposted 5 years agoin reply to this

            Hmm, I just cleared my cache and am still seeing the issue. Do you still see it on my profile or is it just me?

            1. MyWebs profile image83
              MyWebsposted 5 years agoin reply to this

              I'm still seeing it on your profile page.

          2. JakeFrost profile image60
            JakeFrostposted 5 years agoin reply to this

            Also, when I click on any of the profiles MyWebs posted I still see the issue with them

      2. MyWebs profile image83
        MyWebsposted 5 years agoin reply to this

        I cleared my cache and tested. Not only is my profile still all messed up but so is every single one of those other hubber's profile I posted above.

        I think that 'Fixed' change was premature.

        1. JakeFrost profile image60
          JakeFrostposted 5 years agoin reply to this

          Mine is still having the problem, I looked at the profiles you posted and again... Same problem. I did try internet explorer (After waiting ten minutes for it to open) and my profile was fine there, however I am not going to let this issue force me into using IE!

          1. MyWebs profile image83
            MyWebsposted 5 years agoin reply to this

            This seems to be a Chrome only issue. I'm starting to wonder if maybe this issue isn't caused by something we have installed, like a Chrome extension.

            1. JakeFrost profile image60
              JakeFrostposted 5 years agoin reply to this

              I only have two extensions, YouTube ad block and speed dial... I don't have any  new extensions, my profile worked fine before when I still had just these installed.

              1. Matthew Meyer profile image74
                Matthew Meyerposted 5 years agoin reply to this

                Deleted

                1. JakeFrost profile image60
                  JakeFrostposted 5 years agoin reply to this

                  I have disabled all extensions with chrome, and again cleared my cache, I have deleted all history as well as cookies etc. and am still seeing the issue, like I said earlier I am also seeing it with others' profiles

              2. MyWebs profile image83
                MyWebsposted 5 years agoin reply to this

                I have neither of those extensions installed. I just rebooted my laptop and flushed my cache again. Besides temporarily removing two extensions that were giving warnings. No joy.

                I created a new user within Chrome which gives that user a clean slate. Still buggy. I don't see how this isn't a problem on HP's end after all my new tests and JakeFrost  too.

              3. Matthew Meyer profile image74
                Matthew Meyerposted 5 years agoin reply to this

                Thanks for all the super helpful details.
                I was finally able to reproduce the issue after testing on several machines.

                A subset of profiles are rending improperly in Chrome 21 abstracted from the operating system (both OS X and Windows 7)

                I see the issue in Chrome 21.0.1180.60 (the latest stable release) in Windows 7 and Chrome  21.0.1180.57 in OS X.  I have sent these further details to engineering to be addressed.

                It does not appear to affect Chrome 20,  Firefox, Internet Explorer, nor Safari.

                1. Matthew Meyer profile image74
                  Matthew Meyerposted 5 years agoin reply to this

                  This issues should now be fixed for Chrome 21.
                  I just confirmed in Chrome 21 in Windows 7.

                  1. MyWebs profile image83
                    MyWebsposted 5 years agoin reply to this

                    Looks good to me. Thanks for fixing this.

  2. Dame Scribe profile image60
    Dame Scribeposted 5 years ago

    I think it's because I have a few fat fonts going on at my page big_smile other wise, it may be only a temporary glitch which will be remedied in the morning as quickly as possible. Did you refresh your page? clear your cache? etc. ?

    1. MyWebs profile image83
      MyWebsposted 5 years agoin reply to this

      I just flushed my cache, recently rebooted and did a CTRL + F5 and it's still the same. Seems to be a problem on HP's end of things.

      Now I also notice that my profile is missing the latest, hot and best tabs where it's covered up with the misplaced text.

  3. Horatio Plot profile image81
    Horatio Plotposted 5 years ago

    This seems to only be happening in Google Chrome.
    If I go through a list of my followers profile pages, some have the problem and some do not. Of the ones that have the problem, as MyWebs points out, their latest, hot and best tabs (infact that whole section) is missing.
    Hope this helps.

    1. Horatio Plot profile image81
      Horatio Plotposted 5 years agoin reply to this

      Sorry, I mean covered up with the "favourite topic" banner.
      I don't see the problem in IE9, just Chrome.

  4. JakeFrost profile image60
    JakeFrostposted 5 years ago

    I have this exact same problem and was about to post a thread on it but then I saw it's already been noticed. Do we know if it is fixable yet?

 
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