FIXED: Some profile pages renders improperly in Chrome 21

1. 77

   MyWebsposted 11 years ago

   The text: " Some of MyWeb's Favorite Topics" is overlapping the text "MyWeb's Hubs ... More link"? I can't actually see all of the text to know for sure what it says. See picture below.
   Using Google Chrome version 21.0.1180.60 m
   
   

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   1. 72

      Matthew Meyerposted 11 years agoin reply to this

      @MyWebs
      Are you still seeing this issue?
      
      I checked out your profile in Chrome 21 on Windows 7 and did not see the issue.

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      1. 77

         MyWebsposted 11 years agoin reply to this

         Yes. I don't just see it on my profile, but some other users' profile pages too. I'm also using Win 7, Home Premium version.
         
         I'll add a few profiles here as I find them, maybe they all have something in common that would help to pinpoint the issue?
         
         http://janecm.hubpages.com/
         http://gmiah.hubpages.com/
         http://christins.hubpages.com/
         http://juliedeneen.hubpages.com/
         http://melchi.hubpages.com/
         http://moncrieff.hubpages.com/
         http://hpedneau.hubpages.com/
         http://hubtub.hubpages.com/
         
         I can click around are find more if you need me to, just ask.

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         1. 72

            Matthew Meyerposted 11 years agoin reply to this

            Thanks. I will check them out.

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            1. 72

               Matthew Meyerposted 11 years agoin reply to this

               I see the issue as well.
               
               I will send the info to our engineering team to get it fixed.
               
               Thanks for the help!

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               1. 77

                  MyWebsposted 11 years agoin reply to this

                  No problem I love to help out HP any way that I can.

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   2. 72

      Matthew Meyerposted 11 years agoin reply to this

      This should now be resolved. 
      I tested in Chrome and the profiles are rendering properly now.

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      1. 61

         JakeFrostposted 11 years agoin reply to this

         Sorry Matthew but my profile is still having the issue, maybe it just needs some time to sort itself out but just letting ya know that I still have the problem.

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         1. 72

            Matthew Meyerposted 11 years agoin reply to this

            Have you tried clearing your browser cache and are still seeing the issue?

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            1. 61

               JakeFrostposted 11 years agoin reply to this

               Hmm, I just cleared my cache and am still seeing the issue. Do you still see it on my profile or is it just me?

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                  MyWebsposted 11 years agoin reply to this

                  I'm still seeing it on your profile page.

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            2. 61

               JakeFrostposted 11 years agoin reply to this

               Also, when I click on any of the profiles MyWebs posted I still see the issue with them

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      2. 77

         MyWebsposted 11 years agoin reply to this

         I cleared my cache and tested. Not only is my profile still all messed up but so is every single one of those other hubber's profile I posted above.
         
         I think that 'Fixed' change was premature.

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         1. 61

            JakeFrostposted 11 years agoin reply to this

            Mine is still having the problem, I looked at the profiles you posted and again... Same problem. I did try internet explorer (After waiting ten minutes for it to open) and my profile was fine there, however I am not going to let this issue force me into using IE!

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            1. 77

               MyWebsposted 11 years agoin reply to this

               This seems to be a Chrome only issue. I'm starting to wonder if maybe this issue isn't caused by something we have installed, like a Chrome extension.

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                  JakeFrostposted 11 years agoin reply to this

                  I only have two extensions, YouTube ad block and speed dial... I don't have any  new extensions, my profile worked fine before when I still had just these installed.

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                     Matthew Meyerposted 11 years agoin reply to this

                     Deleted
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                        JakeFrostposted 11 years agoin reply to this

                        I have disabled all extensions with chrome, and again cleared my cache, I have deleted all history as well as cookies etc. and am still seeing the issue, like I said earlier I am also seeing it with others' profiles

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                  2. 77

                     MyWebsposted 11 years agoin reply to this

                     I have neither of those extensions installed. I just rebooted my laptop and flushed my cache again. Besides temporarily removing two extensions that were giving warnings. No joy.
                     
                     I created a new user within Chrome which gives that user a clean slate. Still buggy. I don't see how this isn't a problem on HP's end after all my new tests and JakeFrost  too.

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                  3. 72

                     Matthew Meyerposted 11 years agoin reply to this

                     Thanks for all the super helpful details.
                     I was finally able to reproduce the issue after testing on several machines.
                     
                     A subset of profiles are rending improperly in Chrome 21 abstracted from the operating system (both OS X and Windows 7)
                     
                     I see the issue in Chrome 21.0.1180.60 (the latest stable release) in Windows 7 and Chrome  21.0.1180.57 in OS X.  I have sent these further details to engineering to be addressed.
                     
                     It does not appear to affect Chrome 20,  Firefox, Internet Explorer, nor Safari.

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                     1. 72

                        Matthew Meyerposted 11 years agoin reply to this

                        This issues should now be fixed for Chrome 21.
                        I just confirmed in Chrome 21 in Windows 7.

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                        1. 77

                           MyWebsposted 11 years agoin reply to this

                           Looks good to me. Thanks for fixing this.

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2. 56

   Dame Scribeposted 11 years ago

   I think it's because I have a few fat fonts going on at my page other wise, it may be only a temporary glitch which will be remedied in the morning as quickly as possible. Did you refresh your page? clear your cache? etc. ?

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   1. 77

      MyWebsposted 11 years agoin reply to this

      I just flushed my cache, recently rebooted and did a CTRL + F5 and it's still the same. Seems to be a problem on HP's end of things.
      
      Now I also notice that my profile is missing the latest, hot and best tabs where it's covered up with the misplaced text.

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3. 74

   Horatio Plotposted 11 years ago

   This seems to only be happening in Google Chrome.
   If I go through a list of my followers profile pages, some have the problem and some do not. Of the ones that have the problem, as MyWebs points out, their latest, hot and best tabs (infact that whole section) is missing.
   Hope this helps.

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   1. 74

      Horatio Plotposted 11 years agoin reply to this

      Sorry, I mean covered up with the "favourite topic" banner.
      I don't see the problem in IE9, just Chrome.

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4. 61

   JakeFrostposted 11 years ago

   I have this exact same problem and was about to post a thread on it but then I saw it's already been noticed. Do we know if it is fixable yet?

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