FIXED: Error Message while publishing and edited hub.

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  1. youcanwin profile image60
    youcanwinposted 6 years ago

    I am getting the following message when I tried to publish a edited hub.

    Something went wrong. Please try again. And when you get a chance, you may want to report this issue in the Hubpages forums.

    1. Matthew Meyer profile image72
      Matthew Meyerposted 6 years agoin reply to this

      It looks like you are using a rather old version of Firefox (3).
      If you upgrade to the latest stable version for Linux, Firefox 15.0.1, do you still have the same issues?
      http://www.mozilla.org/en-US/firefox/all.html

      1. Michael Willis profile image78
        Michael Willisposted 6 years agoin reply to this

        I have just tried to edit several hubs and I keep getting the Error message. The upper tab on screen will then show   * and nothing else. I am using IE9.

        1. Matthew Meyer profile image72
          Matthew Meyerposted 6 years agoin reply to this

          @Michael

          You seem to be the most recent person reporting this issue.

          Are you still having issues editing your existing Hubs?
          I just did some testing in Internet Explorer 9 in Windows 7 and was able to edit the title and a text capsule in an existing Hub without encountering an error or any other problems.

          If you are still having problems, is it related to one, a subset, or all Hubs?
          Can you provide the title and/or URL for a problematic Hub?

          Could you also include what specific steps result in the error?

          Once we have a bit more info, we can do further research and try to reproduce the issue so we can forward it to our engineering team.

          1. Michael Willis profile image78
            Michael Willisposted 6 years agoin reply to this

            Thanks for responding Matthew.
            Today I was able to edit the hubs. Yesterday when I would hit "edit", I would automatically see the "oops, an error occur...please try again.." message. If I opened a text box, the top row with edit buttons would not load.
            This happened many times on each hub (7 hubs I think it was) yesterday. I finally gave up for the day. But today, I had no issue.

            1. Matthew Meyer profile image72
              Matthew Meyerposted 6 years agoin reply to this

              I am glad it is working for you.
              I'm going to leave this thread open in case folks run into this again.

              Thanks for taking the time to report the issue.

  2. ITcoach profile image58
    ITcoachposted 6 years ago

    Hi Everyone,

    Keep on posting your problems in the hub questions. It is the best way to solve and get feedback to your questions. Try to post your edited hub again.

    Thanks for sharing a question, I had also the same problem

  3. Don Simkovich profile image60
    Don Simkovichposted 6 years ago

    I had the same problem, too, this morning on Saturday morning. I'll wait a bit and then try editing again.

  4. peachpower profile image61
    peachpowerposted 6 years ago

    I had a similar issue today- I was starting a new hub and was unable to post it. I went to other hubs and was able to edit them, so I'm interested to see what's going on.

  5. Don Simkovich profile image60
    Don Simkovichposted 6 years ago

    Yesterday, about 5 hours apart, I went into two hubs that I started but I still can't edit the text capsules. And this morning, I can't either. I'll clear the cookies and see if this helps. Quite frustrating. Peachpower, is this the same issue you're having?

    1. peachpower profile image61
      peachpowerposted 6 years agoin reply to this

      Hey Don, I'm actually able to edit old hubs, but yesterday I was not able to start a new one. I got an error message and couldn't get past the titling page. Odd, to be sure.

      1. Don Simkovich profile image60
        Don Simkovichposted 6 years agoin reply to this

        Hey peachpower, I'm unable to edit existing hubs. At least, I couldn't edit the text capsule on one previously published hub. It seems I'm having problems with the text capsule. I was able to add an eBay capsule. Did you contact the HP team and let them know? In the meantime, I'll go read some of your hubs.

  6. Anna Marie Bowman profile image89
    Anna Marie Bowmanposted 6 years ago

    I had some issues with that today.  I was working on a hub, and had no problem editing text capsules, but when I tried to add a link capsule and photos, it kept giving me the error message.  I recently updated my firefox, so that isn't the issue.

    1. Don Simkovich profile image60
      Don Simkovichposted 6 years agoin reply to this

      Try deleting your cookies and see if that works. I did on Sun night and that worked for me.

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